Samsung GT-B5512UWAEUR, GT-B5512HKABGL, GT2B5512HKABGL, GT-B5512HKAXSK manual Troubleshooting

Page 125

Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

 

When the device lock feature is enabled,

Password

you must enter the password you set for the

 

device.

 

 

 

When using the device for the first time or

PIN

when the PIN requirement is enabled, you

must enter the PIN supplied with the SIM or

 

USIM card. You can disable this feature by

 

using the Lock SIM card menu.

 

 

 

Your SIM or USIM card is blocked, usually as a

PUK

result of entering your PIN incorrectly several

times. You must enter the PUK supplied by

 

 

your service provider.

 

 

 

When you access a menu requiring the PIN2,

PIN2

you must enter the PIN2 supplied with the

SIM or USIM card. For details, contact your

 

 

service provider.

 

 

Your device displays network or service error messages

●●

●●

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

You cannot access some options without a subscription. Contact your service provider for more details.

Troubleshooting

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Contents GT-B5512 Read me first Using this manualPlease keep this manual for future reference Instructional iconsTrademarks CopyrightRepresents the Menu key Copyright 2012 Samsung ElectronicsUsing this manual Contents 101 104 102106 107125 Unpack AssemblingInstall the SIM or Usim card and battery SIM card Insert the battery Replace the back cover››Charge with a travel adapter Charge the batteryAssembling GB depending on memory card manufacturer and type Insert a memory card optional››Charge with a USB cable ››Remove the memory card ››Format the memory card Attach a hand strap optionalTurn your device on and off Getting started››Device layout Get to know your deviceKeys ››QWERTY keyboard ››QWERTY keyboard shortcut key Others Internet+ G View the web page details ››Indicator icons Getting started Current time Use the touch screenGetting started Get to know the idle screen Use the trackpad››Remove items from the idle screen ››Add items to the idle screen››Move items on the idle screen ››Add or remove panels to the idle screen ››Use the notifications panelAccess applications ››Organise applications ››Access recent applications››Use the task manager Press → Save››Set the current time and date Customise your device››Set application shortcuts ››Switch to Silent mode ››Adjust the volume of the ringtones››Activate animation for switching windows ››Turn on or off the touch tone››Select a wallpaper for the idle screen ››Adjust the brightness of the display››Set a screen lock → Display → BrightnessIdle mode, open the application list and select → Location and security → Set screen lock → Pattern→ Location and security → Set screen lock → PIN → Location and security → SIM change alert ››Activate the Find my mobile feature››Lock your SIM or Usim card ››Activate the SIM or Usim card Switch SIM or Usim cardsTo create a Samsung account, select Sign up Select Alert message recipients››Change the names and icons of the SIM or Usim cards ››Change the SIM or Usim card settingsEnter text ››Enter text using the Qwerty keyboard››Enter text using the Samsung keypad Getting started ››Use Qwerty keyboard shortcut key ››Copy and paste textSelect Select word or Select all Select text by dragging your finger upDownload applications from Android Market ››Uninstall an application ››Install an applicationSelect Uninstall → OK Download files from the webSynchronise data ››Set up a server accountTo download files from the web → Unknown sources → OK››Synchronise data manually ››Activate automatic sync››Make or answer a call CommunicationCalling Answer a call ››Use a headset››Use options during a voice call ››View and dial missed calls ››Use options during a video call→ Call settings → Fixed Dialling Numbers → Enable FDN ››Use additional featuresLogs ››View call logs››Send a text message Messaging››Send a multimedia message Select New messagePress → Add subject and enter a subject for the message ››View a text or multimedia messageAdd recipients of your message ››Send an email message Google Mail››Listen to voice mail messages Mail ››View email messages››Organise email by labels From the Inbox screen, tap and hold a message ››Set up an email accountSelect Change labels Select a label to add and select OK››Send an email message ››View an email message Talk››Add friends to your friend list Social Hub››Start a chat HubCamera Entertainment››Capture a photo ››Capture a photo by using preset options for various scenes ››Capture a panoramic photo ››Capture a photo in Smile shot modeSelect → Smile shot Repeat to complete the panoramic photo››Customise camera settings Storage location ››Record a videoLength of video that can be Customise camcorder settings Supported file formats → to accessGallery ››Play a video ››View a photoMusic Tapping the bar ››Add music files to your memory card››Play music To turn off the party shuffle feature, press → Party ››Use the party shuffle featureNumber Function Pause playback Select to resume playback Press → Party shuffleEqualiser Select a default equaliser type ››Customise music player settingsFM radio ››Listen to the FM radioRadio ››Save a radio station automatically››Add a radio station to the favourites list ››Customise FM radio settings Contacts Personal information››Create a contact Select Add to Contacts → Create contact››Find a contact Press → More → Speed dial setting››Set a speed dial number To send a message, select Message››Create a group of contacts ››Create your namecard››Import or export contacts ››Copy contactsPress → Import/Export → Import from SIM card Press → Import/Export → Export to SIM card››View the communication log Calendar››View social network activities ››Create an event››View events ››Stop an event alarmEnter the details of the event as required. Select Done CalendarVoice recorder Memo››Create a memo ››View memos››Play a voice memo ››Record a voice memoIdle mode, open the application list and select Voice Recorder››Browse web pages WebInternet Screen, press → More → Add shortcut to Home ››Bookmark your favourite web pages ››Search for information by voiceIdle mode, open the application list and select Internet Select → BookmarksMaps ››Access the frequently visited pages or the recent history››Search for a specific location Select → Most visited or History››Get directions to a specific destination Select → Select from Contacts or Add via email address LatitudePlaces Select a place name to view its details Navigation››Share videos YouTube››Watch videos YouTube Samsung Apps››Upload videos Samsung Apps Market››View the weather information News & Weather››Read news articles Idle mode, open the application list and select News››Turn on the Bluetooth wireless feature Bluetooth→ Wireless and networks → Bluetooth settings Select Bluetooth to turn on the Bluetooth wireless feature→ Wireless and networks → Bluetooth settings → Scan devices ››Find and pair with other Bluetooth-enabled devices→ Wireless and networks → Bluetooth settings → Discoverable Wi-Fi››Receive data using the Bluetooth wireless feature → Wireless and networks → Wi-Fi settings ››Activate the Wlan feature››Find and connect to a Wlan ››Add a Wlan manually→ Wireless and networks → Tethering and portable hotspot Setup WPSMobile network sharing Select a network indicated by the WPS icon and select››Share your device’s mobile network via USB GPS PC connections ››Activate location services››Connect with Samsung Kies → Location and security››Connect as a mass storage device VPN connections ››Set up VPN connections››Connect to a private network ››Stop an alarm ››Set a new alarmTools ClockCalculator ››Delete an alarmDownloads Select Delete → OKAmr-nb/wb, wav, midi Google SearchMy files Polaris Office ››Open a document ››Create a documentRegister To search for text on the document, press → FindOffice SIM Toolkit››Manage documents online Search Task managerVoice Search Access the Settings menu SettingsWireless and networks SIM card manager››VPN settings ››Bluetooth settingsPortable Wi-Fi hotspot settings ››USB utilitiesCustomise the settings for calling features Call settings››Mobile networks ››Fixed Dialling NumbersSound Ringtone DisplayScreen display Home screenLocation and security Set up SIM card lockCustomised keys Applications Change the settings for managing installed applicationsDevelopment Accounts and syncLocale and text PrivacySD card and phone storage ››Samsung keypad ››Text-to-speech settings ››Voice recognition settingsVoice input and output ››Device keyboardSpeech rate Select a speed for the text-to-speech feature AccessibilityDate and time About phoneTroubleshooting → Erase everything Touch screen responds slowly or improperlyEnsure that you have pressed the Dial key If using a headset, ensure that it is properly connectedNumber you are dialling Ensure that your device is turned onBattery does not charge properly or the device turns off Error messages appear when opening music files Another Bluetooth device is not located Handle and dispose of batteries and chargers with care Safety precautions132 133 Proper care and use of your mobile device 135 136 137 138 Specific Absorption Rate SAR certification information Correct disposal of this product Disclaimer Index BatteryFixed dialling number mode  Flight mode 18 FM radio Wlan To install Kies PC Sync
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GT-B5512HKAXSK, GT-B5512HKACYO, GT-B5512HKAXEO, GT-B5512HKAEUR, GT-B5512HKABGL specifications

The Samsung GT-B5512 is a versatile dual SIM smartphone that embodies a perfect blend of functionality and accessibility, particularly appealing to users who require seamless communication on multiple networks. This device is available in several variants including GT-B5512UWAEUR, GT-B5512HKAEUR, and GT-B5512HKACYO, each designed to cater to varying regional specifications and user preferences.

One of the main features of the GT-B5512 is its dual SIM capability, allowing users to manage two separate phone numbers, which is particularly beneficial for those who travel frequently or wish to keep personal and business communications separate. This feature not only enhances convenience but also helps users save on costs by choosing the best tariff plans for their needs.

The design of the GT-B5512 is both sleek and practical, featuring a 3.14-inch touchscreen display that offers vibrant visuals and an intuitive user interface. The phone is equipped with a QWERTY keyboard, which provides a tactile typing experience that is ideal for composing messages and emails. This physical keyboard stands out in a market dominated by touchscreen-only devices, making it a favorite for users who prioritize typing ease.

In terms of technology, the GT-B5512 runs on the Android operating system, ensuring access to a wide array of applications via the Google Play Store. This enables users to personalize their devices with various applications ranging from social media to productivity tools. The device supports 2G and 3G networks, ensuring robust connectivity for voice calls and internet browsing.

The Samsung GT-B5512 also boasts decent multimedia capabilities with a 3-megapixel rear camera, allowing users to capture moments on the go. Additionally, the phone includes features like FM Radio and MP3 playback, catering to entertainment needs. With expandable memory options via microSD, users can store ample media and apps without the worry of running out of space.

Overall, the Samsung GT-B5512 series offers a mixture of practicality, functionality, and communication efficiency. With its dual SIM capabilities, user-friendly design, and multimedia features, it serves as an excellent device for a diverse range of users looking for reliability in a smartphone.
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