Samsung Z870H/ESN manual Trouble Shooting, Symptom

Page 14

TROUBLE SHOOTING

SYMPTOM

CHECK AND ACTION

 

 

 

Tray is not ejected.

Check if the power is turned on.

 

 

 

The unit does not play

Check if a disc is loaded.

 

 

 

Tray is ejected.

Check if a disc is contaminated or damaged.

 

 

Remove disc, clean it and insert again.

 

Check if a disc is seated properly.

 

 

 

Video or audio is muted, or tray

Check for condensation in unit.

is ejected after 2-5 seconds.

Removed disc, leave the unit with the power turned

 

 

on for 1-2 hours. The unit will operate only after the

 

 

condensation is cleared.

 

 

 

Picture appears late when

Repeated pressing of PLAY/STOP/OPEN caused disc

SELECT(PLAY/PAUSE) button is pressed.

 

drive motor to over heat, and protection circuit

 

 

activated until motor cools down.

 

 

 

Does not have video although

Check if TV power is turned on.

disc is turned.

Check if

connection is secure.

 

Check if

the unit is bypassed.

 

 

 

Picture shakes vertically.

Picture may shakes momentarily during transition

 

 

from dark to bright.

 

 

 

Picture quality of a particular disc

Check if disc is damaged or deformed.

is poor and picture shakes

Check if disc is contaminated.

 

 

 

SKIP or SEARCH takes too

Some discs may require longer time to read encoded

much time.

 

information.

 

Check disc.

 

 

 

TIME SEARCH searches

Check if disc is contaminated or deformed.

different time.

When picture shakes disc may be contaminated or

 

 

deformed causing malfunction. Clean disc

 

 

 

After pressing the SELECT(PLAY/PAUSE)

If the PLAY/STOP/OPEN/DISC CHANGE operations are repeated within short

button, there is a long delay before

 

period of time, the Disc Drive Motor overheats. The disc will not rotate until

picture appears on screen.

 

the motor cools down. This is a normal condition. Wait a few minutes for

 

 

the motor to cool down.

 

 

 

The disc rotates well, but you do not

Check if the TV power is turn on.

have picture on the screen, You can see

Check if the connection is good.

the picture on screen, but the quality is

Check if the disc is in good condition.

poor and the picture shakes.

 

 

 

 

 

 

No sound

Check if disc is loaded upside down.

 

Insert disc with label side up.

 

Check if disc is severely deformed. Clean the disc

 

 

 

 

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Contents Owners Instructions Safety Precautions Class 1 Laser ProductContents Precautions Rear Panel Controls and ComponentsFront Panel To Insert Batteries Remote ControlAccessories Correct polarity as shown CompartmentVCD and CDP + TV VCD and CDP + TV + AmplifierSelect What is MP3?MP3-CD Playback To Return to the Previous MenuDisc Change Function Slow MotionNTSC/PAL Selection Method Select Sound to Your PreferenceIndex View Repeat FunctionTrack View Zoom Function Time Search Function High Speed SearchSkip +10 FunctionKaraoke Function Trouble Shooting SymptomMP3 SpecificationsVCD Audio OutputAH68-01166B