Toto MS990CG Auto OPEN/CLOSE, Lid will not automatically open and close, Lid closes by itself

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Auto OPEN/CLOSE

Problem

Possible Cause

Solution

Is the Auto OPEN/CLOSE function OFF? When it is OFF, the Auto OPEN/CLOSE will not be display.

Push the "Auto" function of the seat and lid OPEN/CLOSE on the remote controller to turn it ON. (See page 17, 18.)

The lid will not automatically open and close.

Is the sensor light on the main control display

Stand facing the toilet.

ON?Are you facing the toilet when standing in

(See page 17, 18.)

front of it?

 

 

 

Is the toilet seat sensor or motion detection

Make sure that the sensors are not

sensor covered with something?

covered as this will prevent the

 

infrared light from projecting.

 

 

Is the toilet seat sensor or motion detection

Remove any dust or water drops that

sensor dusty or wet?

may have settled on the sensors.

 

 

Are there any wall hangings or fixtures located

Do not hang any decorations or

directly in front of the toilet?

fixtures directly in fron of the unit.

 

 

Was the lid manually closed or closed by remote.

Move away 1 foot and wait ten

The lid will not reopen for 10 seconds.

seconds, then try again. (See page 17.)

 

 

When lid is opened, but the seat is not sat on for

more than 6 seconds, then the lid will not close— for 5 minutes.

When both seat and lid are opened, but it is not

stood in front of for more than 6 seconds, then— the lid will not close for 5 minutes.

Is the sensor light located on the main unit display OFF?

If the light is OFF and the user stands facing the toilet, the lid will not automatically close.

Move away from the toilet and wait for approximately 90 seconds.

(See page 18.)

The lid closes by itself.

The sensors in the toilet seat sensor and motion

Change your position on the toilet seat

detection sensor may not work properly

or the position in which you are

depending upon the way in which the user sits

standing or raise the clothing you are

on the toilet seat, or stands in front of it, or the

wearing to allow the sensor to detect

color of the clothing or type of fabric worn.

bare skin.

 

 

Is the toilet seat sensor or motion detection

Make sure that the sensors are not

sensor covered up by your clothing? Are the

covered, as this will prevent the

sensors covered with dust or water?

infrared light from projecting.

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Contents Neorest Important Safety Instructions Read ALL Instructions Before UsingTo reduce the risk of burns, electrocution, fire Grounding Instructions Operational Instructions Do not expose the Neorest to direct sunlightTIMERlampisset Tips for Using the NeorestPerformance Features Washing FunctionsEnergy Saving Features Parts and Features ConnectionhoseDryer Remote Control Display Before Using the NeorestInsert batteries into the remote controller ➀ Remove the remote controller from its wall hangerInsert the plug into the wall outlet Open the water shutoff valveCheck the Main Unit Display Wash How to Use the NeorestSit on Seat Auto OPEN/CLOSE, see page 17Flush by using the flush button on the remote control DryerMove away from the toilet For Best Results Adjust the temperatureAdjusting the Temperature Open the RemoteDeodorizing Sit on the toilet seatMove away from the toilet seat Deodorizer funciton automatically startsPush the desired button on the remote controller Opening and Closing the Toilet Seat and LidToilet seat and lid will open and close Toilet When Sitting on the Toilet SeatStand in front Lid automatically opensMove at least 1 foot away After using the toiletWhen Standing in Front of the Toilet From the toiletFlushing Water Push the flush button on the remote controllerPush the flush button on the main unit controls Toilet bowl is flushed Gallons per Flush 6 LPFWhen finished, move away from the toilet more than one foot After 3 seconds the toilet will Automatically flushTo turn off the Auto Flush function Flushing the toilet during a power outagePull out the flush lever Toilet bowl is flushedUsing the Energy Saver Feature Timer ON/OFF To Conserve EnergyShutting Off Energy Saver Feature Timer ON/OFF Pus h No indicationUsing the Energy Saver Auto ON/OFF Precaution concerning the Energy Saver When replacing the batteries of the remote controlNeorest can be used even during Energy Saving mode Shutting Off the Energy Saver Feature Auto ON/OFFEnergy Saver shuts off Displ ay Valv e Caring for your NeorestCleaning very dirty components If toilet bowl cleaner gets on the plastic componentsWipe the components with a soft damp cloth Are facing up. Both right and left pins Clean the componentsMake certain that the toilet seat pins Remove the lidCleaning crevices between the main unit and the toilet bowl Reattach the toilet seatReattach the lid Reinstall the deodorizer filter Cleaning the deodorizer filterClean the deodorizer filter Remove the deodorizer filterClean the power plug Cleaning the water supply filterRemove the power plug Insert the power plugRemove the water supply filter Clean the filterReinstall the water supply filter Open the water shutoff valveCleaning the wand Toilet automatically switches to Flush mode Cleaning the toilet bowlWater swirls into the toilet bowl Clean the toilet bowl Flush the toilet bowlHow to Prevent Damage Pipe Drain Method Preventing Damage Due to Frozen Water PipesTo Stop the Pipe Drain Function Performance TroubleshootingProblem Possible Cause Solution Rear Wash · Front WashHeated Toilet Seat Warm Air DryingAuto ON/OFF does not work even after pushing the button DeodorizerEnergy Saving Functions Energy Saving functions fail to operateAuto OPEN/CLOSE Lid will not automatically open and closeLid closes by itself Remote Controlled Toilet Seat/Lid OPEN/CLOSE Remote ControllerRemote Controlled Flushing ProblemToilet Seat Sensor Auto FlushToilet bowl flush function does not automatically turn on Function does not When the toilet isToilet bowl flush Automatically turn onSpecifications ContentsLimited Warranty Three Year Limited WarrantySouthern Road Morrow, GA 770 282

MS990CG specifications

The Toto MS990CG is a state-of-the-art toilet system designed to elevate the bathroom experience through innovative technology and exceptional performance. This model exemplifies Toto's commitment to quality and user satisfaction, making it a popular choice for both residential and commercial spaces.

One of the standout features of the MS990CG is its integrated bidet functionality. The bidet features adjustable water temperature, pressure, and direction. This allows for a personalized hygiene experience that enhances cleanliness and comfort. Additionally, the self-cleaning nozzle ensures convenience and hygiene, providing users with peace of mind.

The MS990CG employs Toto's renowned Tornado Flush technology, which uses a unique dual-flush system. This technology offers a powerful 360-degree cleaning action, ensuring that every inch of the bowl is thoroughly cleaned. The efficient flushing system not only promotes cleanliness but also conserves water, meeting the stringent standards for water efficiency while delivering optimal performance.

Another notable aspect of the Toto MS990CG is its sleek design, which merges seamlessly into modern bathroom aesthetics. With a contemporary shape and smooth lines, this toilet enhances the visual appeal of any bathroom setting. The unit is also equipped with a skirted design that simplifies cleaning by eliminating hard-to-reach areas.

Comfort features of the MS990CG include a comfortable height that accommodates a wide range of users, making it accessible for everyone. The soft-close seat is another user-friendly addition, preventing slamming and ensuring a quiet, gentle close.

Technologically, the Toto MS990CG is impressive, featuring an easy-to-read control panel that allows users to access all functions effortlessly. With a heated seat option, the comfort level is taken to a new height, especially during colder months.

In addition to these remarkable features, the MS990CG is designed with durability in mind. The materials used are high-quality and resistant to wear, ensuring that this toilet will remain functional and aesthetically pleasing for years to come.

In summary, the Toto MS990CG is a premium toilet model blending cutting-edge technology, user comfort, and stylish design. With features like the integrated bidet, Tornado Flush system, and modern aesthetics, it offers an exemplary solution for those seeking to enhance their bathroom experience. The combination of functionality and design makes the Toto MS990CG a fixture that exemplifies luxury and practicality in toilet engineering.