Samsung UE46C6620UKXXU, UE32C6620UKXXU manual Other Information English

Page 55

Issues

 

Solutions and Explanations

The TV turns off automatically.

 

• Ensure the Sleep Timer is set to Off in the Setup menu (p. 20).

 

 

• If your PC is connected to the TV, check your PC power settings.

 

 

• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

 

• When watching TV from an antenna or cable connection, the TV will turn off after 10 ~ 15 minutes if

 

 

there is no signal.

 

 

 

There is no picture/Video.

 

• Check cable connections (remove and reconnect all cables connected to the TV and external

 

 

devices).

 

 

• Set your external devices’ (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the

 

 

connections to the TV input. For example, if an external device’s output is HDMI, it should be connect

 

 

to an HDMI input on the TV.

 

 

• Make sure your connected devices are powered on.

 

 

• Be sure to select the TV’s correct source by pressing the SOURCE button on the TV remote.

 

 

 

RF(Cable/Antenna) Connection

 

 

 

 

The TV is not receiving all channels.

 

• Make sure the Antenna cable is connected securely.

 

 

• Please try Plug & Play (Initial setup) to add available channels to the channel list. Go to MENU -

 

 

Setup - Plug & Play (Initial setup) and wait for all available channels to be stored (p. 7).

 

 

• Verify the Antenna is positioned correctly.

 

 

 

The picture is distorted: macro block error

 

• Compression of video contents may cause picture distortion, especially with fast moving pictures

small block, dots, pixelization

 

such as sports and action movies.

 

 

• A low signal can cause picture distortion. This is not a TV issue.

 

 

 

PC Connection

 

 

 

A “Mode Not Supported” message

 

• Set your PC’s output resolution and frequency so they match the resolutions supported by the TV

appears.

 

(p. 24).

 

 

 

“PC” is always shown on the source list,

 

• This is normal; “PC” is always shown on the source list, regardless of whether a PC is connected.

even if a PC is not connected.

 

 

 

 

 

The video is OK but there is no audio.

 

• If you are using a HDMI connection, check the audio output setting on your PC.

 

 

 

Network Connection (Depending on Models)

 

 

 

 

Wireless network connection failed.

 

• Samsung Wireless USB dongle is required to use a wireless network.

 

 

• Make sure the Network Connection is set to Wireless (p. 27).

 

 

• Make sure the TV is be connected to a wireless IP sharer (router).

 

 

 

Recording / Timeshift

 

 

 

 

The USB device is not recognized or a

 

• See the manual for the USB device to check that the USB device supports recording.

Device Format, Device Test or Device

 

• If the USB device has a lock, ensure it is off.

Performance Test fails.

 

• Check that the USB device can be formatted when connected to the PC. Connect the USB to the TV

 

 

and format it. (Formatting may fail intermittently.)

 

 

• If a Device Performance Test or formatting failed, it means that there is a problem with the USB

 

 

hardware or the performance of the USB hardware is too low.

 

 

 

A message prompts me to format a USB

 

• If the USB device has a lock, ensure it is off.

device that has been working well.

 

• Recover the USB device using the recovery function in Checking Device.

 

 

 

The recording function does not work.

 

• Check that a USB device is connected.

 

 

• Check that the channel is a recordable digital channel.

 

 

• If the signal is weak or does not exist, the recording function will automatically be closed.

 

 

• The TV will not record if the USB device has no free memory space. Check that this is not the case.

 

 

 

Timeshift Mode does not work.

 

• Check that a USB device is connected.

 

 

• Radio channels and analog broadcasts are not supported.

 

 

• Data broadcast channels are not supported.

 

 

• If the signal is weak or does not exist, the Timeshift Mode function will automatically be closed.

 

 

• Timeshift Mode cannot be performed if the USB device has no free memory space. Check that this

 

 

is not the case.

 

 

 

A message indicates a performance test

 

• These problems may occur if you use a low-capacity USB device that does not support recording.

failure, and the recording and Timeshift

 

• We recommend using the USB HDD.

Mode functions do not work.

 

 

 

 

 

05 Other Information

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Contents BN68-02840F-00 Contact Samsung Worldwide10 cm Contents Accessories Viewing the Control Panel Buttons on the remote controlPPower Turns the TV on or off Standby mode Power IndicatorOpens the OSD Viewing the Remote ControlPlug & Play Initial Setup Connecting to an AntennaConnections Connecting to an AV DeviceDigital Audio OUT Optical Connecting to an Audio DeviceUse to select TV or an external input Source ListEdit Name Changing the Input SourcePlanning Your Viewing How to Navigate MenusUsing the Info button Now & Next guide GuideChannel set as a Favourite Using Scheduled ViewChannel Manager Channel Status Display Icons OperationsAuto Store My ChannelsAntenna Air / Cable CountryEditing Channels Other FeaturesManual Store Cable Search OptionChannel List Transfer Mode tEco Solution ScheduledChanging the Picture Options Advanced SettingsAdvanced Settings RGB Only Mode Off Colour Space NativePicture Options Available only in Hdmi mode RGB signalsFilm Mode Off Picture OptionsScreen Picture Reset OK / CancelAuto Adjustment t SRS TheaterSound tAudio Format Auto Volume Off / Normal / NightAdditional Setting Sound Reset OK / CancelSetting the On/Off Timer Selecting the Sound ModeSetting the Time Using the Sleep TimerSubtitle Digital Text Disable / EnableSecurity LanguagePIP t Wireless Remote ControlGeneral Common InterfaceContact Samsung Software UpgradeSelf Diagnosis HD Connection GuideSync Polarity Connecting to a PCUsing an HDMI/DVI Cable / a D-sub Cable Mode Resolution Horizontal Frequency Vertical FrequencyModem Cable LAN Cable Connecting to a Wired NetworkNetwork Connection Modem Port on the WallNetwork Type Wired Network Setup Network Test Network Setup AutoNetwork Setup Manual Network SetupAdvanced Connecting to a Wireless NetworkBelow Network Setup PBC WPS Network Setup Samsung Auto ConfigurationAgain Security Key Entered ~9 Number Or button to select Auto, and then press the ENTEREbuttonNetwork Setup Ad-Hoc To connect SWLSamsung Wireless LinkAdvanced Features English SWL connectDevice and/or your PC Connecting a USB DeviceConnecting to the PC through network Media PlayPage Screen Display Sorting standard is different depending on the contentsAdvanced Features English Mbps VideosYy Supported Video Formats Name File extension FormatWMA sampling rate 22050Hz mono is not supported Supported Lossless audioPhotos MusicMedia Play Additional Function Playing the Multiple FilesAudio formats are played Audio Description SettingsCategory Operations Subtitles are the same file name as the video file AudioHdmi Cable Anynet+Home Theatre Anynet+ Device TV Rear PanelSwitching between Anynet+ Devices Setting Up Anynet+Recording Listening through a Receiver Troubleshooting for Anynet+Internet@TV Getting Started with Internet@TVSites Setting up Internet@TVLogin ManagerSamsung Apps Using the Internet@TV serviceAbout AllShare SetupSetting Up AllShare Message / Media / ScreenShareMy Mobile SetupAnalogue Channel Teletext Feature Assembling the Cables Blanking Bracket Installing the Wall Mount32~37 Quantity19~22 23~29Optional To Avoid the TV from FallingAnti-theft Kensington Lock Securing the TV to the wallIssues Solutions and Explanations TroubleshootingOther Information English Setup → ENTEREp Deleting that access the file system of a USB deviceContents Volume Mode Not Supported messageLicence Specifications Model Name UE32C6620 UE37C6620 Screen Size Diagonal Sound Output 10 W X Dimensions WxDxH BodyConnecting to an Audio Device Video Formats Videos Volume Wall Mount Warm White BalanceIndex Risk of Electric Shock do not Open Wiring the Mains Power Supply Plug UK Only This page is intentionally Left blank
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UE32C6620UKXXU, UE46C6620UKXXU specifications

The Samsung UE46C6620UKXXU and UE32C6620UKXXU are part of Samsung's renowned C6620 series, which offers top-tier features and advanced technologies designed for an extraordinary viewing experience. These models blend sleek, modern aesthetics with cutting-edge technology, perfect for contemporary home entertainment setups.

At the core of both models is Samsung's Crystal Clear Panel technology, which enhances picture clarity and vibrancy. This technology minimizes reflections and boosts contrast, allowing for deeper blacks and more radiant whites. As a result, viewers can enjoy an immersive viewing experience regardless of the ambient lighting conditions of their room.

The UE46C6620, with its 46-inch screen, is ideal for larger spaces, providing a more cinematic experience. In contrast, the UE32C6620, with a 32-inch display, is perfect for smaller rooms or as an additional screen in the home. Both models feature Full HD resolution, delivering stunning visuals with precise details that bring content to life.

Moreover, these televisions are equipped with HDMI and USB connectivity options, allowing users to easily connect their HD devices, such as gaming consoles, Blu-ray players, and portable media. The Anynet+ technology further enhances connectivity, enabling users to control multiple HDMI-connected devices with a single remote.

Samsung's Smart TV platform is another key feature of the C6620 series. It gives users access to a diverse range of online content, including popular streaming services, social media, and apps, all easily navigable through a user-friendly interface. The inclusion of the AllShare feature allows for seamless sharing and streaming of content from compatible devices, making it easy to enjoy photos, music, and videos directly on the television.

The C6620 series also promotes an eco-friendly approach with Energy Star certification, ensuring reduced energy consumption without compromising performance. The sleek design of both models, characterized by narrow bezels and a minimalist frame, adds a touch of elegance to any room.

In summary, the Samsung UE46C6620UKXXU and UE32C6620UKXXU deliver an impressive combination of advanced technologies, connectivity options, and eco-friendly features, making them ideal choices for those seeking high-quality television experiences. Whether for movies, gaming, or streaming, these models stand out as reliable entertainment hubs perfect for any household.
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