Samsung BD-C6800/EDC manual Appendix, Troubleshooting

Page 60

Appendix

 

 

 

Troubleshooting

Before requesting service, please check the following.

 

 

 

 

PROBLEM

 

SOLUTION

No operation can be performed with the

• Check the batteries in the remote control. They may need replacing.

remote control.

• Operate the remote control at a distance of no more than 6.1m.

 

• Remove batteries and hold down one or more buttons for several minutes

 

to drain the microprocessor inside the remote control to reset it. Reinstall

 

batteries and try to operate the remote control again.

Disc does not play.

• Ensure that the disc is installed with the label side facing up.

 

• Check the region number of the Blu-ray Disc/DVD.

Disc Menu does not appear.

• Ensure that the disc has disc menus.

 

 

The prohibition message appears on the

• This message appears when an invalid button is pressed.

screen.

• The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g., angles)

 

• You’ve requested a title or chapter number or search time that is out of

 

range.

 

Play mode differs from the Setup Menu

• Some of the functions selected in the Setup Menu may not work properly if

selection.

the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.

• The Screen Ratio is fixed on your Blu-ray Disc/DVDs.

 

• This is not a problem with the product.

No audio.

• Make sure you have selected the correct Digital Output in the Audio Options

 

Menu.

 

The screen is blocked

• If the HDMI output is set to a resolution your TV cannot support (for

 

example, 1080p), you may not see a picture on your TV.

 

• Press the STOP (

) button (on front panel) for more than 5 seconds with

 

no disc inside. All settings will revert to the factory settings.

 

• When the factory default settings are restored, all the user data stored in

 

the BD data will be deleted.

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Contents Blu-ray Disc Player Key features Blu-ray Disc FeaturesBlu-ray Disc Player Features Safety Information Important NoteImportant Safety Instructions PrecautionsDisc Handling Disc Storage & ManagementMaintenance of Cabinet Disc StorageHandling Cautions Restrictions on PlaybackContents Connecting to an Audio System Connecting to the NetworkWireless Network Before Starting Initial SettingsNetwork Settings Change PasswordPower On/Off Sound Software UpgradeBD-LIVE Disc Types and Contents that can be played Getting StartedDisc types that cannot be played Blu-ray Disc Compatibility Disc Types BD-ROMAudio CD CD-DA Avchd Advanced Video Codec High DefinitionUse a 700MB80 minutes CD-RW/-R disc Avchd format discs need to be finalizedRegion Code CopyrightAccessories Check for the supplied accessories below Audio/Video cableQuick Guide Remote Control Logos of Discs that can be playedFront Panel Front Panel Display Rear Panel Tour of the Remote Control Remote ControlInstalling batteries Setting the Remote Control TV PowerControllable Tv Codes TV MuteConnecting to a TV ConnectionsTV monitor HDMI-DVI cable Not included Audio cableCase 3 Connecting to a TV Component Better Quality Resolution is actually 576i/480iCase 4 Connecting to a TV Video Good Quality Connecting to an Audio System 1CH audio cables Not included Channel Amplifier Case 4 Audio cable Connecting to the Network Cable NetworkWireless Network Wireless IP sharerPBC WPS Setup Before Starting Initial SettingsPress the Enter button to select Start button Setting the Menu Access step may differ depending on the selected menuMove the cursor or select an item Exit Button Press this to exit the menu3D Mode DisplayTV Screen Size ActivatedResolution TV AspectBD Wise Samsung Products only Resolution according to the output mode Progressive Mode Still ModeHdmi Format Movie Frame 24FsSet whether to downsample 96kHz signals PCM DownsamplingDigital Output Selection BitstreamDownmixing Mode Speaker SettingDynamic Range Control DTS Neo6Initial Settings Internet@TV Screen SizeAnynet+HDMI-CEC BD Data ManagementNetwork Settings ClockDivXR Registration DivXR DeactivationWired Network This process can take up to five minutesUse the number buttons on your remote to enter numbers Wireless Network  Setting Up the Network ConnectionPress the Return button on your remote Network settings are displayed Right of the screenTab Use the number buttons to enter numbersNetwork Status BD-LIVE Internet ConnectionParental Rating LanguageChange Password Power On/Off SoundBackground Energy SavingSoftware Upgrade Contact SamsungSupport Basic Functions Using the Popup Menu Skipping ChaptersSearching for a Desired Scene Slow Motion PlayUsing the Tools button Repeat the Title or ChapterRepeat the Section Moving to a Desired Scene DirectlySelecting the Picture Setting Selecting the Audio LanguageSelecting the Subtitle Language Changing the Camera AngleSetting Bonusview Buttons on the Remote Control used for Music PlaybackListening to Music Playing an Audio CD CD-DA/MP3 Repeat an Audio CD CD-DA/MP3Playlist Audio CD CD-DA/MP3 Screen ElementsUsing the Tools button Repeat this procedure to select additional tracksPlaying a Jpeg Disc Playing back a PicturePlaying back a USB Storage Device Supported file formats 1920x1080AC3 Compliant with WMA versionInternet@TV at a Glance Using the Keypad Press the Enter button Map and address appear on the screenNetwork Services SettingsAccount Login System SetupService Manager Samsung AppsProperties Using the AllShare Function Application Program at a GlanceBackground Music and Background Music Setting functions Troubleshooting AppendixForgot password Authorized service centre Picture is noisy or distortedClean the disc No Hdmi output Resolution Abnormal Hdmi output screenViewing using 3D function Important Health and Safety Information for 3D PicturesRomote Control Downmixing Mode Resolution DTS Neo6 Repeat IndexJpeg BD-LIVE BonusviewSpecifications WeightDimensions X 223 D X 43 H mm +5C to +35CCompliance and Compatibility Notice Copy ProtectionNetwork Service Disclaimer License @ Warranty Conditions EireTel 0818 717 Fax +44 0131 202 Samsung Correct disposal of batteries in this product
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BD-C6800/EDC specifications

The Samsung BD-C6800/EDC is a versatile Blu-ray player that epitomizes the fusion of cutting-edge technology and user-friendly design. Launched as part of Samsung's renowned lineup of entertainment devices, this model introduces users to high-definition viewing experiences paired with a range of smart features.

One of the BD-C6800's standout characteristics is its ability to support 3D Blu-ray playback. This feature allows viewers to immerse themselves in their favorite films with stunning depth and clarity, enhancing the home theater experience. Coupled with Full HD 1080p video output, the player ensures that movies and shows are rendered in vibrant colors and sharp details, bringing every scene to life.

The BD-C6800/EDC is equipped with advanced upscaling capabilities, converting standard DVDs to near-HD quality. This means that even older movie collections can be enjoyed with enhanced detail, making it easier to revisit classics in a new light. The player's built-in technology instantly improves the resolution of lower-quality content, ensuring a cinematic experience regardless of the source material.

Connectivity options are plentiful with the BD-C6800. It features both HDMI and composite outputs, allowing compatibility with a variety of televisions and home entertainment systems. Additionally, the inclusion of USB ports enables users to play multimedia files directly from external storage devices, showcasing compatibility with various video and audio formats.

The Samsung BD-C6800 also embraces Smart Hub technology, granting access to a myriad of internet streaming services. Users can enjoy popular platforms like Netflix, YouTube, and Hulu, making this player a central hub for entertainment and streaming. The user interface is intuitive, allowing for easy navigation through applications and features.

Moreover, the BD-C6800/EDC is designed with energy efficiency in mind. It boasts an Eco Mode feature that reduces power consumption, making it a conscientious choice for environmentally aware consumers.

In conclusion, the Samsung BD-C6800/EDC is a sophisticated Blu-ray player that not only delivers exceptional video quality but also integrates modern streaming capabilities. Its combination of 3D support, upscaling features, and smart connectivity makes it a valuable addition to any home entertainment setup, paving the way for an immersive viewing experience.
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