Samsung UE32J6300AKXXU, UE55J6300AKXXC, UE48J6300AKXXC manual Troubleshooting and Maintenance

Page 22

08Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

-- This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

-- To keep your TV in optimum condition, upgrade to the latest software. Use the Update now

or Auto Update functions on the TV's menu (MENU > Support > Software Update > Update now or MENU > Support > Software Update > Auto Update).

Issues

Solutions and explanations

The TV is not

Make sure that the power cord is connected and that the remote has

powered on.

live batteries and is functioning properly. If the power cord is properly

 

connected and the remote control is operating normally, there might

 

arise a problem with the antenna cable connection, or the cable/set-

 

top box might not be turned on. Check the antenna connection or

 

turn on the cable/set-top box.

 

 

The TV won’t turn

Make sure that the AC power cord is securely plugged in to the TV

on.

and the wall outlet.

 

Make sure that the wall outlet is working.

 

Try pressing the P button on the TV to make sure that the problem is

 

not with the remote. If the TV turns on, refer to “The remote control

 

does not work” on the next page.

 

 

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Contents
LED TV Please read the Safety Instructions before using your TV Features of your new TV Smart HUBContents Performing the initial setup Specifications and other informationWhats in the Box? Attaching the TV to the Stand Installing the wall mount kitAssembling the TV Mounting the TV on a Wall OptionalVesa wall mount kit notes and specifications Arranging the cables with the Cable guide Providing proper ventilation for your TVOther Cautions Safety Precaution Securing the TV to the wall Preventing the TV from fallingConnecting devices to your TV ConnectionsConnecting to the Internet Network Connection WirelessNetwork Connection Wired Attaching the CI Card Adapter Using the CI or CI+ Card TV Camera ConnectionUsing the Control Stick TV ControllerStandard Remote Control Manual chapter, Smart Features Smart HubEnglish Setting up a password Performing the initial setup Initial setup Changing the TV’s passwordSelecting Connected Devices OptionsE-Manual Accessing the associated menu screen from an e-Manual topicAccessing the associated e-Manual topic from a menu screen Updating the e-Manual to the latest versionTroubleshooting and Maintenance TroubleshootingEnglish Eco sensor and screen brightness Support through Remote Management How Does it Work?Caring for the TV Specifications and other information TV SpecificationsLicences Decreasing power consumptionStill image warning Recommendation EU Only Warranty Card United KingdomThis page is intentionally Left blank Eire
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