Samsung UE32K4100AKXXU, UE40K5100AKXZT manual Troubleshooting and Maintenance, Picture Quality

Page 22

08 Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, visit “www.samsung.com”, then click on Support, or call Samsung customer service centre.

Picture Quality

First of all, please perform the Picture Test and confirm that your TV is properly displaying test image. (go to MENU - Support - Self Diagnosis - Picture Test) If the test image is properly displayed, the poor picture may caused by the source or signal.

The TV image does not look as good as it did in the store.

If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high definition) picture quality.

Cable/Satellite subscribers: Try digital stations from the channel line up.

Aerial connection: Try HD stations after performing Auto tuning.

Many HD channels are up scaled from SD (Standard Definition) contents. Adjust the Cable/Set top box video output resolution to 1080i or 720p.

Make sure you are watching the TV at the minimum recommended distance based on the size and definition of the signal.

The picture is distorted: macro block, small block, dots, pixelization error.

Compression of video contents may cause picture distortion especially in fast moving pictures such as sports and action movies.

Low signal level or bad quality can cause picture distortion. This is not a TV issue.

Mobile phones used close to the TV (cca up to 1m) may cause noise in picture on analogue and digital TV.

Colour is wrong or missing.

If you’re using a component connection, make sure the component cables are connected to the correct jacks. Incorrect or loose connections may cause colour problems or a blank screen.

There is poor colour or brightness.

Adjust the Picture options in the TV menu. (go to Picture Mode / Colour / Brightness / Sharpness)

Adjust Energy Saving option in the TV menu. (go to MENU - System - Eco Solution - Energy Saving)

Try resetting the picture to view the default picture settings. (go to MENU - Picture - Reset Picture)

English - 22

UK5100B_XU_BN68-07408A-02_ENG.indb 22

2016-07-11 오전 11:43:51

Image 22
Contents Series Risk of Electric Shock do not Open EnglishEnglish Contents Whats in the Box? Adjusting the angle of the plug on the power adapter Assembling the TV Attaching the TV to the StandVesa wall mount kit notes and specifications Mounting the TV on a Wall OptionalProviding proper ventilation for your TV Other CautionsSafety Precaution Securing the TV to the wall Preventing the TV from fallingAnti-theft Kensington Lock OptionalConnecting devices to your TV ConnectionsUsing the CI or CI+ Card Remote Control Contents Teletext FeatureTeletext pages are organized according to six categories TV Controller Using the TV ControllerControl Menu Initial setup Performing the initial setupIf You Want to Reset This Feature Network Connection Wireless Network PrecautionsNetwork Security Protocols Edit Name Selecting Connected DevicesTools Button InformationScreen Display How to use the e-ManualGetting more details MENUm→ Support → e-Manual → EntereOSD window appears How to search for a topic on the indexManual button Troubleshooting Troubleshooting and MaintenancePicture Quality Sound Quality No Picture, No VideoAerial Air/Cable Connection Cable depending on the country OthersTV is tilted to the right or left side Remote control does not workThere is a plastic smell from the TV There are difficulties assembling the stand basePIP menu is not available There are recurrent picture/sound issuesMessage This file may not be playable properly. appears Caring for the TV Specifications and other information TV SpecificationsDecreasing power consumption Supported Video Formats Supported Photo Formats Full available resolutionSupported Music Formats Licences Still image warningRecommendation EU Only Adapter information Warranty Card United KingdomCountry Customer Care Centre Web Site
Related manuals
Manual 114 pages 35.95 Kb Manual 112 pages 1.83 Kb Manual 112 pages 2.31 Kb Manual 2 pages 13.1 Kb Manual 2 pages 20.19 Kb

UE32K4100AKXZT, UE40K5100AKXZT, UE40K5100AKXXU, UE32K4100AKXXU, UE32K5100AKXZT specifications

The Samsung UE49K5100AUXRU and its related models, including the UE32K5100AKXXU, UE32K5100AKXZT, UE32K4100AKXXU, and UE49K5100AKXXU, represent a line of high-quality LED televisions known for their impressive specifications and features that cater to modern viewing needs.

Firstly, these models boast a Full HD resolution of 1920 x 1080 pixels, delivering sharp, clear images full of detail. This resolution is particularly beneficial for watching HD content, as it enhances the overall viewing experience by providing vibrant colors and contrast. The 49-inch UE49K5100AUXRU and the 32-inch variants are designed to suit different room sizes, accommodating both larger living spaces and more intimate settings.

One of the standout technologies across these models is the Wide Color Enhancer, which boosts the color palette and improves color accuracy. This feature ensures that viewers enjoy a more lifelike representation of colors, making images appear more vivid and immersive. Coupled with a clear motion rate, these TVs minimize blurring during fast-action scenes, ensuring a smooth and enjoyable viewing experience.

Additionally, these Samsung models come equipped with built-in digital tuners that provide access to a range of free-to-air TV channels without the need for an external decoder. Users can effortlessly navigate through available TV programs, enhancing the utility of the television set.

Samsung's Smart Hub technology is also integrated into these models, providing users with a user-friendly interface to access popular streaming services and apps. This capability means that users can easily stream their favorite shows and movies from platforms like Netflix and YouTube, consolidating their entertainment options into one accessible location.

The connectivity options are robust, featuring multiple HDMI and USB ports, allowing for seamless connectivity with other devices, such as gaming consoles, sound systems, and external storage devices. In addition, these TVs support various audio enhancement technologies, ensuring that sound quality matches the excellent visual experience.

In summary, the Samsung UE49K5100AUXRU, UE32K5100AKXXU, UE32K5100AKXZT, UE32K4100AKXXU, and UE49K5100AKXXU are well-rounded televisions that cater to a wide range of viewing preferences. With their Full HD resolution, Wide Color Enhancer technology, and smart capabilities, these models stand out in the market as reliable options for both casual viewers and serious home theater enthusiasts.