Samsung UE55HU7100UXXH manual What is Remote Support?, Storage and Maintenance, How Does it Work?

Page 27

What is Remote Support?

Samsung's Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

••Diagnose your TV

••Adjust your TV settings

••Perform a factory reset for your TV

••Install recommended firmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is really pretty simple

1.Call the Samsung Contact Centre and ask for remote support.

2. Open the menu

3. Select Remote

4. The agent will

on your TV and

Management and

then access your

go to the Support

Provide the Pin# to

TV. That's it!

section.

the agent.

 

Storage and Maintenance

-- If a sticker was attached to the TV screen, some debris may remain after you remove the sticker. Please clean the debris off before watching TV.

-- The exterior and screen of the product can get scratched while cleaning it. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.

Do not spray water directly onto the product. Any liquid that enters the product may result in product failure, fire, or electric shock.

Clean the product with a soft damp cloth using a small amount of water. Do not use a flammable liquid (e.g. benzene, thinners) or a cleaning agent.

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Contents Eire Risk of Electric Shock do not Open Smart HUB Features of your new TVContents Getting more details Troubleshooting and MaintenanceSpecifications and other information Selecting Connected Devices01Whats in the Box? Installing the Wall Mount Kit 02Assembling the TVAttaching the TV to the Stand UHD-TV Wall Mount Kit Specifications VesaOther Cautions Providing Proper Ventilation for Your TVArrange the cables using the Cable Holder Securing the TV to the WallTo Avoid the TV from Falling Connecting devices to your TV 03Connections and Remote ControlConnecting to a Network Network Connection WirelessNetwork Connection Wired External Modem IP Router with a On the Wall TV Upgrade using UHD Evolution Kit sold separately Attaching the CI Card Adapter Using the CI or CI+ Card Inserting Batteries into Remote Control Battery size AAA Enable Football Mode for Remote ControlTurning on the TV 04Performing the initial setupChanging the TV’s password Initial setupSamsungs ‘On TV’ Recommendations Service Password ChangeAdditional functions Selecting Connected DevicesControlling External Devices with the TV Remote Setting Up the Universal Remote ControlIf a description doesnt fit on a single screen Viewing more TV features06Getting more details Launching the e-Manual Updating the e-Manual to the Latest Version Additional e-Manual FeaturesTroubleshooting 07Troubleshooting and MaintenanceEnglish What is Remote Support? Storage and MaintenanceHow Does it Work? 08Specifications and other information TV SpecificationsStandby mode Licences Still image warningRecommendation EU Only English United Kingdom Warranty CardImportant Notice Wiring the Mains Power Supply Plug UK Only
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