Swann SW244-WDW, SW244-WDS, SW242-WRA Helpdesk / Technical Support Details, Warranty Information

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Helpdesk / Technical Support Details

Swann Technical Support

All Countries E-mail: tech@swannsecurity.com

Telephone Helpdesk

USA toll free

AUSTRALIA toll free

1-800-627-2799

1300 138 324

(Su, 2pm-10pm US PT)

(M 9am-5pm AUS ET)

(M-Th, 6am-10pm US PT)

(Tu-F 1am-5pm AUS ET)

(F 6am-2pm US PT)

(Sa 1am-9am AUS ET)

 

NEW ZEALAND toll free

USA Exchange & Repairs

0800 479 266

1-800-627-2799 (Option 1)

INTERNATIONAL

(M-F, 9am-5pm US PT)

+61 3 8412 4610

See http://www.worldtimeserver.com for information on time zones and the

current time in Melbourne, Australia compared to your local time.

Warranty Information

Swann Communications USA Inc.

Swann Communications PTY. LTD.

12636 Clark Street

Building 4, 650 Church Street,

Santa Fe Springs CA 90670

Richmond, Victoria 3121

USA

Australia

Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from it’s original purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin.

The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party. Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void.

By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by local laws, regulations and legal rights will take precedence.

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© Swann Communications 2009

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Contents RedAlertTM Before You Begin FCC VerificationTable of Contents Package ContentsFew key points to remember OverviewHow it Works Layout of the RedAlert Installing the Wired PNP-50 Attach the power supplySelect the position for your camera Attach the cameraAbout the Wireless Camera Mount the cameraTo attach a camera Connecting Power and CamerasAttaching the RedAlert to a Television Motion Detection Viewing Live ImagesTo change the Capture Format Quality SettingsCapture Format Wireless Cameras and Interference Advanced Motion Detection Settings Motion Detection AreaMotion Detect Count Motion Detect IntervalMotion Detect Sensitivity To set the Motion Detect Sensitivity optimallyTo Playback images/videos using the RedAlert Playing Back Images and VideosTo Change Folders To Delete unwanted images/videosAccessing Images/Videos via a Computer To playback, copy and delete images using a computerTroubleshooting Problem All I see is a blank screen Cable Placement Tips and TricksPlacing your Security Stickers Extending Cable LengthTechnical Specifications RedAlertWarranty Information Helpdesk / Technical Support Details
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SW242-WDV, SW242-WRA, SW244-WDS, SW244-WDW specifications

The Swann SW242-WDV is a sophisticated security camera that exemplifies modern surveillance technology, designed to provide robust monitoring solutions for both residential and commercial environments. With an array of impressive features, the SW242-WDV stands out for its user-friendly design and reliability.

One of the main features of the SW242-WDV is its high-resolution video capture, offering 1080p Full HD recording quality. This clarity ensures that users can easily identify faces, license plates, and other critical details in the monitored areas. The camera is equipped with a wide-angle lens, typically offering a field of view around 90 degrees, enabling it to cover large areas without the need for multiple units.

The SW242-WDV also integrates night vision capabilities, thanks to its infrared technology. This allows the camera to maintain optimal visibility even in low-light conditions, ensuring 24/7 surveillance without compromising image quality. Users can rely on this feature to monitor their property effectively around the clock.

Another key characteristic is its weatherproof design, making the SW242-WDV suitable for both indoor and outdoor installations. With an IP66 rating, this camera is resistant to dust and capable of withstanding harsh weather conditions such as rain and snow, thereby ensuring its longevity and uninterrupted functionality.

For connectivity, the SW242-WDV supports Wi-Fi and can be easily integrated into existing home or office networks. This connectivity allows for seamless remote viewing through a compatible smartphone app, giving users the freedom to monitor their properties in real time from virtually anywhere in the world. The camera also supports motion detection, sending push notifications to users' devices upon detecting movement, which enhances its security features.

Additionally, the camera can be paired with various storage options, such as cloud storage or local storage through SD cards, ensuring that recorded footage is preserved and easily accessible when needed. The device’s compatibility with digital video recorders (DVRs) further enhances its utility, allowing users to set up comprehensive video surveillance systems.

In summary, the Swann SW242-WDV is a reliable and versatile security camera, offering high-definition video, night vision capabilities, rugged weatherproof design, and flexible connectivity options. These features make it an excellent choice for anyone looking to bolster their security measures efficiently and effectively.