Samsung HT-BD1220R/EDC, HT-BD1220R/XET, HT-BD1220R/XEE manual Troubleshooting

Page 87

Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

ENG

SYMPTOM

Check/Remedy

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

 

• Keep the iPod S/W version up to date.

 

 

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this Blu-ray Home Cinema.

 

• Make sure that the rating level is correct.

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

Play/Pause button is pressed.

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

Sound can be heard only from a few

• On certain BD/DVD discs, sound is output from the front speakers only.

speakers and not all 3.

• Check if the speakers are connected properly.

 

 

• Adjust the volume.

 

• When listening to a CD, radio or TV, sound is output to the front speakers

 

only.

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

• Have you selected the mode(TV/BD) functions of the remote control (TV or BD) correctly?

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

 

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

• A poorly manufactured disc may not be playable.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

● TROUBLESHOOTING

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Contents Thank you for purchasing this Samsung product 1CH Blu-ray Home Cinema SystemPlayer Features Playback of many disc types, plus an FM TunerHdmi 1920 x 1080 HD 1280 x 720 HD For High-Definition Playback BLU-RAY Disc FeaturesHD video resolutions are also available Depending on the resolution of your TVWHAT’S Included Important Notice Safety informationSafety Warnings Class 1 Laser ProductPrecautions Contents Audio Setup 37 Setting up the Speaker Options BD-LIVEDivX, MKV, MP4 Playback Using AN iPod About the use of this user’s manual Getting startedBefore Reading the USER’S Manual Icons that will be used in manualDisc Type and Characteristics Disc types that can be playedLogos of Discs that can be played DVD-RAM Discs that cannot be playedRegion code Blu-ray Disc CompatibilityDisc Format Disc TypesFront Panel DescriptionRear Panel Tour of the Remote Control Remote controlRemote Control Installing batteries in the Remote ControlOperation Range of the Remote Control Setting the Remote ControlBrand Code TV Brand Code ListConnections Connecting the SpeakersConnections Jacks Front Speaker L Front Speaker RConnecting the Video OUT to Your TV Choose one of the three methods for connecting to a TVHdmi Auto Detection Function Method 3 Composite Video Good Method 2 Component Video BetterConnecting AN iPod IPod models that can be used with the HT-BD1220 Optical Connecting an External Digital Component Connecting Audio from External ComponentsAUX Connecting an External Analogue Component Case 1 Connecting a Direct LAN Cable to your Modem Connecting to the NetworkCase 2 Connecting to a Wireless IP sharer Connecting the FM Antenna Cooling Fan This unit does not receive AM broadcasts MKV Before PlayingBasic FunctionsPlaying a Disc ON-SCREEN Menu NavigationSearching through a Chapter or Track Setting the SoundUsing the Search and Skip Functions Setting the Power On / Off Melody SoundSlow Motion PLAY/STEP Motion Play Slow Motion PlayStep Motion Play Choose your time zone System setupSetting the Clock System SetupCyrillic Language setupSetting UP the Language Options CentralDynamic Compression Audio setupSetting UP the Speaker Options Audio SetupSetting the Sound Edit Setting the Speaker DistanceSound on V.SOUND OFF Smart Sound Audio Upscaling Power Bass DSP Mode OFFSound Virtual Sound DSP FunctionPan-Scan Display setupSetting UP the Display Options TV AspectMovie Frame 24 Fs ResolutionComponent Setting UP the Video DISPLAY/OUTPUT OptionsResolution according to the output mode SetupScreen Message Progressive ModeDisplay Setup Frame & Field barPress the buttons to select HDMI, then press Hdmi setupSetting UP the Hdmi Setup Options Anynet+ HDMI-CECHdmi Format Hdmi SetupHdmi Audio Hdmi connection cable, and audio is output throughYour TV speakers only Parental setup Setting UP the Parental LockParental Setup If you forgot your password Setting the Rating LevelChanging the Password Network Selection Network setupSetting UP the Network Setup Options Network SetupDisplay Cable Network Wireless NetworkSetup available Yes Select ReturnSelect Return Display Wireless NetworkAudio Network Selection Wireless Network Wireless NetworkSetup available Setup not available Proxy SettingBD-LIVE Internet Connection SetupBD data management System Device ManagementBD Data Management System upgrade Firmware UpgradeSystem Upgrade Upgrades using the USB Host jack To perform the system upgrade, press the buttonsSystem update gets started  When the system upgrade is done, checkDivxr Deactivation Firmware Upgrade NotificationSystem Information Divx R RegistrationInfo menu for the PIP section Using the Display FunctionWatching a movie To make the screen disappear, press the Info button againPlaying the Title List Using the Disc Menu & POPUP/TITLE MenuUsing the Disc Menu Using the Title MenuRepeat the current chapter or title Using the A-B Repeat functionRepeat Play Repeat playbackSelecting the Subtitle Language Using the Audio buttonUsing the Subtitle button Selecting the Audio LanguageUsing the Angle function Changing the Camera AngleMove BD-LIVE PIP Picture in Picture SettingsUsing the PIP button Using the BD-LIVE DiscAudio Display DIVX, MKV, MP4 PlaybackSkip Forward/Back Fast PlaybackAVI DivXDigital internet video expressRepeat Audio CDCD-DA & MP3 Listening to music000224 Playing AN Audio CDCD-DA/MP3Listening to Music Displays the media type Current track songPlaylist To go to the Music List, press the Return buttonOriginal Playlist Rotate Viewing a pictureViewing a Picture Slide SHOW/SPEEDPress the Yellowc button To setup, follow steps 1 to 3 in Viewing a Picture onZoom GO to Photo ListSafe USB Removal Using the USB functionPlaying Media Files Using the USB Host Feature Using the USB FunctionUSB Host Specification USB Devices that can be used with the Home CinemaSupported file Formats Main Unit Presetting StationsRadio Listening to RadioDescription on RDS function Using the RDS Radio Data System to receive FM stationsTo show the RDS signals About RDS BroadcastingDisplay gives you the PTY codes described to the right PTY Program Type indication and PTY-SEARCH functionUsing an iPod Listening to MusicMy love 186 000011 IPod Music categories Watching a Movie PC streaming function Streaming FunctionEnter the PC’s user name in the window Please input IP address Press the button to select a desired folderCFS GS print$ SharedD Save ² Return Manual SearchUsing the e-contents Log Country SetupUsing the E-CONTENTS Playing a videoSearching a video Saving a video My FavoritesUsing the E ContentsPlayer Library Convenient function Sleep Timer FunctionAdjusting Display Brightness To confi rm the sleep timer setting, press the Sleep buttonTroubleshooting TroubleshootingBlu-ray Home Cinema, no sound is Main units Stop Button for longer than 5 seconds. InitialHandling and Storing Discs AppendixHandling discs Disc StorageSpecifications Modifi cation. Each licensee is addressed as you GNU General Public License GPLPage Page How to Apply These Terms to Your New Programs GNU Lesser General Public License Lgpl Page Above on a medium customarily used for software interchange Page END of Terms and Conditions How to Apply These Terms to Your New LibrariesThat’s all there is to it OpenSSL LicenseRegion Country Customer Care Centre Web Site Contact Samsung World WideCode No. AH68-02233B Correct disposal of batteries in this product
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