Samsung RSJ1KERS1/XEO, RSJ1KERS1/XEH, RSJ1KERS1/XAG, RSJ1ZERS1/XEH, RSJ1KERS1/SWS Troubleshooting

Page 38

troubleshooting

PROBLEM

SOLUTION

 

 

The refrigerator does not

• Check that the power plug is properly connected.

work at all or it does not

• Is the temperature control on the display panel set to the correct temperature? Try

chill sufficiently.

setting it to a lower temperature.

 

• Is the refrigerator in direct sunlight or located too near a heat source?

 

• Is the back of the refrigerator too close to the wall and therefore keeping air from

 

circulating?

 

 

The food in the fridge is

• Is the temperature control on the display panel set to the correct temperature? Try

frozen.

setting it to a warmer temperature.

 

 

• Is the temperature in the room very low?

 

• Did you store the food with a high water content in the coldest part of the fridge?

 

Try moving those items into the body of the fridge instead of keeping them in the

 

CoolSelect Zone™ drawer.

 

 

You hear unusual noises

• Check that the refrigerator is level and stable.

or sounds.

• Is the back of the refrigerator too close to the wall and therefore keeping air from

 

 

circulating?

 

• Was anything dropped behind or under the refrigerator?

 

• A “ticking” sound is heard from inside the refrigerator. This is normal and occurs

 

because various accessories are contracting or expanding in relation to the

 

temperature of the refrigerator interior.

 

 

The front corners and

• Some heat is normal as anti-condensators are installed in the front corners of the

sides of the appliance are

hot and condensation is

refrigerator to prevent condensation.

• Is the refrigerator door ajar? Condensation can occur when you leave the door

occurring.

open for a long time.

 

 

Ice is not dispensing.

• Did you wait for 12 hours after installation of the water supply line before making

 

 

ice?

 

• Is the water line connected and the shut-off valve open?

 

• Did you manually stop the ice making function? Make sure Ice Type is set to

 

Cubed or Crushed.

 

• Is there any ice blocked within the ice storage unit?

 

• Is the freezer tAemperature too warm? Try setting the freezer temperature lower.

 

 

You can hear water

• This is normal. The bubbling comes from the refrigerant coolant liquid circulating

bubbling in the

through the refrigerator.

refrigerator.

 

 

 

There is a bad smell in

• Has a food item spoiled?

the refrigerator.

 

• Make sure that strong smelling food (for example, fish) is wrapped so that it is

 

airtight.

 

• Clean out your freezer periodically and throw away any spoiled or suspect food.

 

 

Frost forms on the walls

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

of the freezer.

• Allow sufficient space between the foods stored for efficient air circulation.

 

• Is the freezer door closed properly?

 

 

Water dispenser is not

• Is the water line connected and the shut-off valve open?

functioning.

• Has the water supply line tubing been crushed or kinked?

 

 

Make sure the tubing is free and clear of any obstruction.

 

• Is the water tank frozen because the refrigerator temperature is too low?

 

Try selecting a warmer setting on the main display panel.

 

 

38_ troubleshooting

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Contents Refrigerator Key features of your new refrigerator Safety information SafEty inforMationSEVErE warning signs Rating plateSafety information  Safety information ADDitionaL tiPs for ProPEr usagE Contents GEtting rEaDy to instaLL tHE rEfrigErator Selecting the best location for the refrigeratorSeparating the Water Supply Line from the Refrigerator REMoVing tHE rEfrigErator DoorsRemoving the Front Leg Cover Removing the freezer door Removing the Fridge Door REattaCHing tHE rEfrigErator Doors Reattaching the Freezer DoorReattaching the Fridge Door Reattaching the Water Supply Line Reattaching the Front Leg CoverLEVELing tHE rEfrigErator When the Freezer door is lower than the fridgeWhen the Freezer door is higher than the fridge MaKing Minor aDJustMEnts to tHE Doors CHECKing tHE watEr DisPEnsEr LinE oPtionaL InstaLLing tHE watEr DisPEnsEr LinEConnecting to the water supply line Connecting the water line to the refrigerator Installing the water filterCheck the amount of water supplied to the ice tray. Optional SEtting uP tHE rEfrigErator Operating the Samsung side-by-side refrigeratorUsing the Control Panel OPErating tHE rEfrigEratorUsing tHE DigitaL DisPLay Power FreezeControLLing tHE tEMPEraturE Dispensing ice Using tHE iCE anD CoLD watEr DisPEnsErUsing the Water Dispenser Fridge SHELVEs anD BinsFreezer Storing fooD Storing Food in the FreezerStoring Food in the Fridge DrawersThaw Button Using tHE CooLsELECt ZonE DrawEr oPtionaLQuick Cool Button Feature also helps keep meat or fish fresh for longer Select ButtonREMoVing tHE frEEZEr aCCEssoriEs REMoVing tHE friDgE aCCEssoriEs Cleaning the Exterior CLEaning tHE rEfrigEratorCleaning the Interior Cleaning the Soft touch type Home BarCleaning the Deodorizer Optional Cleaning behind the RefrigeratorCHanging tHE intErior LigHts Changing the Interior Lights in the RefrigeratorCHanging tHE watEr fiLtEr Changing the Interior Lights in the FreezerUsing tHE Doors Ordering replacement filtersTroubleshooting Page Contact Samsung World Wide
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RSJ1KERS1/XEO, RSJ1KERS1/SWS, RSJ1ZERS1/XEH, RSJ1KERS1/XEH, RSJ1KERS1/XAG specifications

The Samsung RSJ1KSSV1/XES, RSJ1KURS1/XEP, RSJ1KURS1/XES, RSJ1KERS1/XEH, and RSJ1KERS1/XES are part of Samsung's impressive lineup of side-by-side refrigerators that seamlessly blend technology, style, and functionality. These models are designed to meet the diverse needs of modern households, embodying both efficiency and contemporary design.

One of the standout features of these refrigerators is their spacious capacity, which allows ample space for storing food and beverages. The interior layout is thoughtfully designed with adjustable shelves and compartments to optimize space usage. The slide-out shelves and deep door bins accommodate large items and make organization easy, ensuring that everything from large party trays to condiments is easily accessible.

These models utilize Samsung's Twin Cooling Plus technology, which features separate cooling systems for the refrigerator and freezer compartments. This ensures optimal humidity levels in the fridge, preventing food from spoiling quickly, while also maintaining dry air in the freezer to prevent frost buildup. This dual system not only preserves food for longer periods but also enhances energy efficiency.

In terms of energy efficiency, the Samsung RSJ series boasts a high energy rating, making them environmentally friendly and cost-effective. They come equipped with digital inverter compressors that adjust their speed based on the cooling demand, reducing energy consumption and noise levels significantly. This innovative technology helps to maintain a consistent temperature, ensuring food stays fresh longer.

The exterior design of these models is sleek and modern, featuring a minimalist aesthetic with a stainless steel finish that complements any kitchen decor. Furthermore, some models come with an easy-to-use touch control panel that allows users to adjust settings conveniently.

Additional features include an ice and-water dispenser, providing easy access to chilled water and ice cubes without opening the refrigerator door, which further enhances energy savings. The Smart Diagnosis feature also allows users to troubleshoot issues quickly via their smartphone, ensuring that any potential problems can be addressed promptly.

In conclusion, the Samsung RSJ1KSSV1/XES, RSJ1KURS1/XEP, RSJ1KURS1/XES, RSJ1KERS1/XEH, and RSJ1KERS1/XES combine innovative technology, spacious interiors, and sleek designs. These refrigerators are perfect for families looking for reliability, efficiency, and style in their kitchen appliances, making them an excellent investment for any modern household.
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