Samsung Q1235VGW1-XEE manual Troubleshooting, Problems and solutions, Understanding error messages

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Troubleshooting

Problems and solutions

The washing machine will not start

Make sure the door is firmly closed.

Make sure the washing machine is plugged in.

Make sure the water source faucet is turned on.

Make sure to press the Start/Pause button.

No water or insufficient water supply

Make sure the water source faucet is turned on.

Make sure the water source hose is not frozen.

Make sure the water intake hose is not bent.

Make sure the filter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash program is complete

Make sure the washing machine is running with sufficient water pressure.

Put the detergents in the inner parts of the detergent drawer(away from the outside edges).

Washing machine vibrates or is too noisy

Make sure the washing machine is set on a level surface. If the surface is not level, adjust the washing machine feet to level the appliance (see page 3).

Make sure that the shipping bolts are removed (see page 3).

Make sure the washing machine is not touching any other object.

Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

Make sure the drain hose is not squashed or bent.

• Make sure the water hose mesh filter is not clogged (see page 14).

The Door does not open (Q1636/Q1436/Q1435) 1. Disconnect the power plug from the power supply.

2. Remove the water from the washing machine.

3.Open the filter cover using a coin.(see page 13)

4.Locate the orange plastic tab and pull forward to open the door.

Understanding error messages

Error displayed

Solution

Close the door.

Make sure the source water faucet is turned on.

Check the water pressure.

Clean the debris filter.

Make sure the drainage hose is installed correctly.

Laundry load is unbalanced; loosen any tangled laundry.

If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an "UE" error message will be shown in the display window.

• Call after-sales service.

Before contacting After-Sales service:

1.Try to remedy the problem (See "Troubleshooting" on this page).

2.Restart the programme to see if the fault is repeated.

3.If the malfunction persists, call after-sales service and describe the problem.

16 SAMSUNG Washing Machine Owners Instructions

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Contents Washing Machine Owner’s Instructions Before using the appliance Safety instructionsTable of Contents Installing the Washing Machine Unpacking the Washing MachineOverview of the washing machine Adjusting the leveling feet Selecting a locationRemoving the shipping bolts Connecting the water supply hose Hot water supply value OptionConnecting the water supply hoseOption Positioning the drain hoseWiring lnstructions Plugging in the machineWashing a Load of Laundry Washing for the first timePutting detergent in the washing machine Overview of the control panel Q1636/Q1436/Q1435/Q1236/Q1235 No spinRinse Hold Start/Pause selection button Washing clothes using Fuzzy Logic Pause Option Q1636 ,Q1436, Q1435Using Delay Start Washing clothes manuallyWashing tips and hints Fabric Type Load CapacityMaintaining the Washing Machine Repairing a frozen washing machineCleaning the exterior Draining the washing machine in an emergencyCleaning the detergent drawer and recess Cleaning the debris filterCleaning the water hose mesh filter To do thisUnderstanding error messages TroubleshootingProblems and solutions Before contacting After-Sales serviceUse of Detergent in Duvet Course Programme Chart Type of WashMax Fabric care chart AppendixElectrical warnings Specification Protecting the environmentDeclaration of conformity Case the Need for Servicing Arises
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Q1636VGW/XEU, Q1435VGW1/YLU, Q1435VGW1/XEH, Q1435GW/XEE, Q1235VGW1-XEE specifications

The Samsung Q1435VGW1-XEE, Q1435GW1/XEE, Q1235VGW1-XEE, and Q1435GW/XEE are a series of advanced home appliances designed to enhance efficiency and convenience in everyday living. These models are particularly notable for their innovative technologies and user-friendly features, making them standout options in the competitive market of home solutions.

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