Troubleshooting Guide

Before contacting the service center, check the following. It will save your time and the expense of an unnecessary call.

Problem	Explanation/Solution

The air conditioner does not operate.

◆Check if the circuit breaker of the air conditioner is switched on.

◆Check if the air conditioner is turned on. If necessary, press the

(On/Off) button on the remote control.

◆Check if the Timer indicator on the indoor unit is on.

If so:

-Wait until the set time is reached and the air conditioner starts automatically.

-Cancel the Timer. (See pages 20 and 21 for further details)

The air conditioner does not operate with the remote control.

◆Check if there are no obstacles in front of the indoor unit.

◆Check the remote control batteries.

◆Make sure that you are within 7 meters from the indoor unit.

No beep is heard when you press the (On/Off) button on the remote control.

◆Check if you are pointing the remote control at the remote control sensor on the right side of the indoor unit.

◆Replace the remote control batteries if necessary.

The air conditioner does not cool or heat.

◆Check if the correct operating mode has been selected (Auto, Cool, Heat).

◆The room temperature may be too low or too high.

◆Check if the air filter is dirty; refer to page 27 for cleaning instructions.

◆Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops.

◆Check if the required temperature is set correctly.

◆Increase the fan speed.

◆If the airflow is directed upwards, set the blade downwards with the remote control.

The fan speed does not change		◆ Check if the mode is set to the Cool, Heat or Fan mode;
when you press the	button.	in the Auto and Dry mode, the fan speed changes automatically.

The airflow direction does not ◆ Check if the air conditioner has been turned on; if necessary, press

change when you press thethe (On/Off) button on the remote control.

button.

The timer is not correctly triggered. ◆ Check if the timer is set correctly; see pages 20 and 21.

Odor permeates into the	◆ You can use the Fan mode to ventilate your room.
room during operation.

E-26

AS18HPBN, AS24HPBN, AS09HPBN specifications

The Samsung AS09HPBN, AS24HPBN, AS12HPAX, AS12HPBN, and AS12HPBX are standout offerings in the competitive landscape of air conditioning systems, each tailored to meet diverse cooling and heating needs. These models showcase a harmonious blend of advanced technologies, energy efficiency, and user-friendly features.

One of the primary highlights of these units is their energy efficiency, exemplified by their inverter technology. This technology allows for precise temperature control, thereby optimizing energy consumption. The units automatically adjust their cooling or heating output based on room conditions, ensuring maximum comfort without excessive energy expenditure. As a result, they boast impressive SEER (Seasonal Energy Efficiency Ratio) ratings, making them environmentally friendly choices that can lead to significant savings on energy bills.

These Samsung models also incorporate a sophisticated air filtration system. This system includes a multi-layered filter that effectively captures dust, pollen, and other allergens, promoting a cleaner indoor environment. This is particularly beneficial for individuals with allergies or respiratory issues. Furthermore, the Easy Filter Plus feature allows users to maintain clean air quality with easy-to-access filters that can be washed and reused.

The Samsung AS series is designed with silent operation in mind. The units are engineered to minimize noise during operation, providing a peaceful indoor atmosphere. This is particularly advantageous for bedrooms or study areas where quiet is essential.

Another remarkable feature is the Smart Wi-Fi capability present in select models. This allows users to control their air conditioners remotely via a smartphone app. With this feature, homeowners can set schedules, adjust temperatures, and monitor energy usage from virtually anywhere, adding a layer of convenience and control.

Additionally, the sleek and modern design of these air conditioning units ensures that they can seamlessly blend into various interior decors. With a compact footprint, they do not take up unnecessary space, making them ideal for both residential and commercial installations.

Overall, the Samsung AS09HPBN, AS24HPBN, AS12HPAX, AS12HPBN, and AS12HPBX models represent a significant advancement in air conditioning technology. With features such as inverter-based efficiency, advanced filtration, quiet operation, and smart connectivity, they cater to the comfort and convenience of users while being mindful of energy consumption. These characteristics make them a popular choice for those looking to achieve optimal climate control in their spaces.