Solving Common Problems, Like | Samsung AQ12MSDN, AQ12MSDX specification

Solving Common Problems

Before contacting the after-sales service, perform the following simple checks.

They may save you the time and expense of an unnecessary call.

Problem	Explanation/Solution

The air conditioner does not	 Check if power is on and operate the air conditioner again.
operate at all.	 Check if the circuit breaker is switched off.
	 Check if Off Timer is set.

The temperature is not adjusted.	 Check if you selected the Fan mode.

The air conditioner does not operate	 Check if the air conditioner is cooling only model.
in the HEAT mode.	 Check if the remote control is for cooling only model.

The cool(warm) air does not come	 Check if set temperature higher(lower) than current temperature.
out from the air conditioner.	 Check if you selected the Fan mode. Select the Cool, Heat, Auto or Dry
	mode.
	 Check if the air filter is blocked by dirt. Clean the air filter regularly.
	 Check if the there is cover on the outdoor unit or any obstacle.
	Remove the cover or obstacle.
	 Check if you installed the air conditioner under direct sunlight.
	 The window or door may be opened.
	 Check if you turn on the air conditioner just now.
	It takes about 3 minutes to cool or heat the room.
	 Check if the drain pipe is too long.

The fan speed is not adjusted.	 In Auto or Dry mode, the fan speed is selected automatically.

The remote control does	 Check if the battery is discharged. Replace the battery.
not operate.	 Check if the remote control sensor is blocked.
	 Check if the air conditioner is placed near strong light.


The Timer is not set.	 Check if you pressed the		button after selecting time.

Odor is permeated in the	 Check if you use the air conditioner in smoky area or there is a smell.
room during operation.	Ventilate the room or select the Fan mode for 1~2 hours.

The indoor unit indicator	 Press the	button to turn on the air conditioner again.
flashes.	Switch the circuit breaker off and switch on it again.

Strange sound is heard from	 The sound is heard when the refrigerant gas flow is changed depending
the air conditioner.	on the use of the air conditioner.

When you press the button, noise may be heard that the air conditioner sense the airflow blade.

Water drops from the outdoor		 Water may form due to the difference of the temperature.
unit connection part.


SYMPTOMS		CHECK ERROR MODE (DISPLAYED)								MANAGEMENT
	Some signal is displayed on the window LED
The abnormal signal is	like	,		,	,	,	,	,		This product has something
The abnormal signal is	, All blink,			,	,	,	,	,		wrong, please call the nearest
displayed	, All blink,			,	,	,	,	,		wrong, please call the nearest
displayed	,	,	,	,		,	,	,	,	contact center.
	,	,	,	,		,	,	,	,	contact center.
				,		,

ENGLISH

E-27

AQ12MSDX, AQ12MSDN specifications

Samsung, a leader in innovation and technology, has made significant strides in the HVAC (heating, ventilation, and air conditioning) sector with its range of air conditioning units, including the Samsung AQ18MSDN, AQ09MSDX, AQ12MSDN, AQ24MSDX, and AQ18MSDX. These models incorporate advanced features and smart technologies aimed at delivering efficient cooling and heating solutions tailored to meet various consumer needs.

The Samsung AQ series is recognized for its energy efficiency, promoting sustainability while reducing energy costs. Many of these models are equipped with digital inverter technology, which ensures that the compressor operates at variable speeds. This means that the system can adapt to the indoor temperature, maintaining a consistent climate without frequent on-off cycling that conventional compressors typically utilize. This not only helps in conserving energy but also enhances the durability of the unit.

The AQ18MSDN, for instance, boasts powerful cooling capabilities along with a high energy efficiency ratio (EER), making it ideal for larger spaces. It features a sleek, modern design that seamlessly integrates into any interior while providing powerful airflow and ventilation. The model is equipped with a smart sensor that adjusts the temperature based on the occupancy of the room, optimizing performance.

On the other hand, the AQ09MSDX is a compact unit that suits smaller rooms perfectly. It offers quiet operation, ensuring comfort without disruptive noise levels. The inclusion of triple protection technology enhances durability, safeguarding the unit against voltage fluctuations, humidity, and dust.

Another notable model, the AQ12MSDN, strikes a balance between efficiency and performance, making it versatile for both residential and office environments. It includes features such as a self-cleaning function that prevents the buildup of harmful mold and bacteria, promoting healthier air quality.

In contrast, the AQ24MSDX takes cooling to the next level, ideal for larger commercial spaces. It is equipped with advanced filtration systems that significantly reduce airborne pollutants, providing a safer and healthier indoor environment.

Lastly, the AQ18MSDX merges power and features, making it suitable for various applications. Its intuitive control panel allows users to customize settings according to their preferences.

In conclusion, Samsung’s AQ series air conditioners stand out for their energy-saving capabilities, innovative designs, and smart technologies. Whether it’s for a compact apartment or a spacious office, these models provide reliable and efficient climate control solutions tailored to customer needs.