Sound is too low at, To your TV | Samsung UE50J6175AUXXE specs

	Issues	Solutions and Explanations

	When changing channels,	•• If connected with a cable box, please try to reset the cable box. Reconnect the AC
	When changing channels,	cord and wait until the cable box reboots. It may take up to 20 minutes.
	the picture freezes or is
	the picture freezes or is
	distorted or delayed.	•• Set the output resolution of the cable box to 1080i or 720p.


		First of all, please perform the Sound Test to confirm that your TV audio is properly
	Sound Quality	operating. (go to MENU - Support - Self Diagnosis - Sound Test)
		If the audio is ok, the sound problem may be caused by the source or signal.

	There is no sound or	•• Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) connected
	the sound is too low at
	the sound is too low at	to your TV.
	maximum volume.	to your TV.
	maximum volume.

		•• Set the Speaker Select option to TV Speaker in the sound menu.
		•• If you are using an external device, make sure the audio cables are connected to the
		correct audio input jacks on the TV.
	The picture is good but	•• If you are using an external device, check the device’s audio output option (ex. you
	there is no sound.	may need to change your cable box’s audio option to HDMI when you have a HDMI
		connected to your TV).
		•• If you are using a DVI to HDMI cable, a separate audio cable is required.
		•• Reboot the connected device by reconnecting the device’s power cable.

		•• Check the cable connections. Make sure a video cable is not connected to an audio
	The speakers are making	input.
	The speakers are making
	an inappropriate noise.	•• For aerial or cable connections, check the signal strength. Low signal level may

		cause sound distortion.

	No Picture, No Video

		•• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.
	The TV will not turn on.	•• Make sure the wall outlet is working.
	The TV will not turn on.
		•• Try pressing the P button on the TV to make sure the problem is not the remote. If
		the TV turns on, refer to “The remote control does not work” below.

		•• Ensure the Sleep Timer is set to Off in the Time menu.
		•• If your PC is connected to the TV, check your PC power settings.
	The TV turns off	•• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
	automatically.
	automatically.	•• No Signal Power Off turns off the TV if no signal has been received by the TV for

		a specified period time. Auto Power Off turns off the TV if there has been no user
		input in four hours.

English

English - 13

UE50J6175AUXXE, UE55J6175AUXXE, UE60J6175AUXXE specifications

The Samsung UE60J6175AUXXE, UE55J6175AUXXE, and UE50J6175AUXXE are part of Samsung's J6175 series, which brings a range of impressive features and technologies to enhance the viewing experience. These models cater to various screen size preferences, with the UE60J6175AUXXE offering a generous 60 inches, the UE55J6175AUXXE presenting a reasonable 55 inches, and the UE50J6175AUXXE featuring a practical 50 inches, ensuring that there's an option for nearly any room size.

One of the standout features of these televisions is the Full HD resolution, delivering stunningly clear and detailed image quality. With a resolution of 1920 x 1080 pixels, viewers can enjoy vibrant colors and sharp contrasts, making movie nights and gaming sessions exceptionally immersive. Additionally, the TV’s picture enhancement technology, which includes features like Wide Color Enhancer, ensures that every shade is represented accurately, bringing lifelike images to the screen.

All three models come equipped with Samsung's Micro Dimming technology. This feature improves the contrast by adjusting the brightness in different areas of the screen, allowing for deeper blacks and brighter whites. With this technology, users can experience enhanced detail in dark scenes as well as brilliant highlights.

The J6175 series also focuses on providing a seamless connectivity experience. With integrated Wi-Fi, users can easily connect to their home network, allowing for streaming from popular apps like Netflix, YouTube, and others directly on the television. The Smart Hub feature condenses all applications into one user-friendly interface, making navigation effortless.

Moreover, these televisions come with multiple HDMI and USB ports, enabling straightforward connections with various external devices, such as gaming consoles, Blu-ray players, and USB storage devices. The ability to easily switch between different sources makes these models versatile for all entertainment needs.

Samsung's commitment to audio quality is evident in the J6175 series as well, with a built-in sound system that offers clear and rich audio, ensuring that users have an enjoyable sound experience to match the stunning visuals.

In summary, the Samsung UE60J6175AUXXE, UE55J6175AUXXE, and UE50J6175AUXXE combine cutting-edge technologies with practical features, making them compelling choices for anyone in the market for a new television. Their impressive picture quality, smart connectivity options, and great audio output are designed to deliver an outstanding viewing experience.

the sound is too low at

to your TV.

maximum volume.

correct audio input jacks on the TV.

connected to your TV).

input in four hours.

English

UE50J6175AUXXE, UE55J6175AUXXE, UE60J6175AUXXE specifications