Skaffe Support, Hvad udfører fjernservice?

Skaffe Support

Få hjælp direkte fra Samsung, hvis du har et problem med dit tv.

Sådan får du support Fjernadministration

Indstill. Support Fjernadministration Prøv nu

Du kan bruge denne funktion til at fortælle Samsung Electronics om en diagnose for TV'et, når du har brug for hjælp til det. Indstil den til Til. Du skal læse og acceptere serviceaftalen, før du kan bruge funktionen.

"" Denne mulighed kræver en internetforbindelse.

Hvad udfører fjernservice?

Samsung-fjernsupport tilbyder dig "ansigt-til-ansigt"-support med en Samsung-tekniker, der fra eksternt hold kan

●●	Diagnosticere dit tv
●●	Justere tv-indstillingerne for dig
●●	Udføre en fabriksnulstilling på dit tv
●●	Installere anbefalede firmwareopdateringer

Hvordan fungerer Fjernsupport?

Det er nemt at få en Samsung Tech-medarbejder til at fjernservicere TV-et:

1.Ring til Samsungs kundeservice, og bed om fjernsupport.

2.Åbn menuen på dit tv, og gå til afsnittet Support.

3.Vælg Fjernadministration, og læs, og accepter serviceaftalerne. Når PIN-skærmen vises, skal du indtaste PIN-koden til agenten.

4.Agenten får herefter adgang til TV'et.

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