Samsung J1255AVGW/XEE manual Troubleshooting, Problems and solutions, Understanding error messages

Page 19

Troubleshooting

Problems and solutions

The washing machine will not start

•Make sure the door is firmly closed.

•Make sure the washing machine is plugged in.

•Make sure the water source faucet is turned on.

•Make sure to press the Start/Pause button.

No water or insufficient water supply

•Make sure the water source faucet is turned on.

•Make sure the water source hose is not frozen.

•Make sure the water intake hose is not bent.

•Make sure the filter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash program is complete

•Make sure the washing machine is running with sufficient water pressure.

•Put the detergents in the inner parts of the detergent drawer(away from the outside edges).

Washing machine vibrates or is too noisy

•Make sure the washing machine is set on a level surface. If the surface is not level, adjust the washing machine feet to level the appliance.

•Make sure that the shipping bolts are removed.

•Make sure the washing machine is not touching any other object.

•Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

•Make sure the drain hose is not squashed or bent.

•Make sure the debris filter is not clogged.

The Door does not open

•The door will not open until 3 minutes after the machine stops or the power turns off.

Understanding error messages

Error displayed

Solution

 

 

 

 

• Close the door.

 

 

 

 

 

 

 

 

 

 

 

 

• Make sure the source water faucet is turned on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check the water pressure.

 

 

 

 

• Clean the debris filter.

 

 

 

 

 

 

 

 

 

 

 

 

• Make sure the drainage hose is installed correctly.

 

 

 

 

• Laundry load is unbalanced; loosen any tangled laundry.

 

 

 

 

 

 

 

 

 

 

 

 

If only one item of clothing needs washing, such as a bathrobe or

 

 

 

 

jeans, the final spin result might be unsatisfactory and an "UE"

 

 

 

 

error message will be shown in the display window.

 

 

 

 

• Call after-sales service.

 

 

 

 

 

 

 

 

Before contacting After-Sales service:

1.Try to remedy the problem (See "Troubleshooting" on this page).

2.Restart the programme to see if the fault is repeated.

3.If the malfunction persists, call after-sales service and describe the problem.

SAMSUNG Washing Machine Owner’s Instructions 15

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Contents Washing Machine Owner’s Instructions Page Silver Wash Silver Nano Health System FeaturesBefore using the appliance Safety PrecautionsSafety instructions Table of Contents Unpacking the Washing Machine Installing the Washing MachineOverview of the washing machine Removing the shipping bolts Adjusting the leveling feetConnecting the water supply hoseOption Selecting a locationPositioning the drain hose Connecting the water supply hosePlugging in the machine Wiring lnstructionsRinse Hold Washing a Load of LaundryOverview of the control panel No spinStart/Pause selection button Putting detergent in the washing machine Washing for the first timeWhen the cycle is finished Washing clothes using Fuzzy LogicWashing clothes manually Using Delay StartFabric Type Load Capacity Washing tips and hintsDraining the washing machine in an emergency Repairing a frozen washing machineCleaning the exterior Maintaining the Washing MachineCleaning the debris filter Cleaning the detergent drawer and recessTo do this Cleaning the water hose mesh filterBefore contacting After-Sales service TroubleshootingProblems and solutions Understanding error messagesType of Wash Programme ChartPRO Appendix Fabric care chartElectrical warnings Protecting the environment SpecificationDeclaration of conformity Country
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J1455AVGW/XEE, J1255AVGW/XEE specifications

The Samsung J1255AVGW/XEE and J1455AVGW/XEE are two noteworthy models from Samsung, a brand renowned for its innovation and commitment to providing quality electronics. These models exemplify Samsung's dedication to blending functionality with user-friendly features, making them appealing choices for consumers seeking reliable mobile devices.

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