Fejlfinding

Oversigt	Installation		Grænseflade		Afinstallation		Fejlfinding

Inden du ringer til teknisk support

zMagicRotation-softwaren fungerer med den installerede "grafikkort-driver", der leveres af producenten af dit skæmkort, for at give mulighed for at rotere skærmen. Hvis den installerede "grafikkort-driver" ikke fungerer korrekt, eller er fejlbehæftet, findes disse fejl stadig, også når MagicRotation-softwaren er installeret.

Enhver forkert/anderledes opførsel, der skyldes problemer i den installerede "grafikkort-driver", skyldes ikke MagicRotation-softwaren.

For at undersøge om der er et problem med den installerede "grafikkort-driver", kan du udføre følgende diagnostiktrin:

1.Kontrollér, om problemet optræder i både 0-rotation (Landskabs-tilstand) og i 90-rotation (Portræt-tilstand).

2.Kontrollér, om problemer optræder i forskellige farvedybder (8/16/32 bit pr. pixel) og forskellige opløsninger (800 x 600, 1024 x 768).

3.Kontrollér, om problemet optræder, når MagicRotation-softwaren ikke er installeret.

Hvis problemet gentages i et eller flere af scenarierne, skyldes det muligvis et problem med din installerede "grafikkort-driver":

For at løse problemet skal du udføre følgende trin:

1.Afinstallér MagicRotation-softwaren.

2.Hent den nyeste "grafikkort-driver" hos producenten af dit grafikkort.

De nyeste "grafikkort-drivere" fra (ATI, NVIDIA, MATROX, INTEL mv.) er tilgængelig for download fra de respektive websites.

3.Installér den nyeste "grafikkort-driver".

4.Installér MagicRotation-softwaren. Dette løser i de fleste tilfælde problemet.

zMagicRotation fungerer muligvis ikke, hvis skærmen udskiftes eller grafikkortet opdateres, mens MagicRotation kører.

Sker dette, skal du genstarte systemet.

zBesøg MagicRotations website for teknisk support til MagicRotation, FAQ (spørgsmål og svar) og softwareopdateringer.

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