Troubleshooting

The air cooler is not functioning at all.

xFirst, move the air cooler to another outlet, and test the outlet with a voltage tester or another appliance that is known to be non-defective. If the outlet is bad, contact an electrician and move the air cooler to another outlet.

xThere could be insufficient amperage in the power circuit to start the unit. Check your fuses (refer to the rating label on the back of the unit for Amp draw).

Can I put both ice packs in the water reservoir at the same time?

xYes

Is there a difference between the "Cooling" and Humidifying" modes?

xThere is only a "Cooler/humidifier" mode- this mode cools, humidifies, and washes the air.

If the unit runs out of water, is it okay to still run the "Cooler/humidifier" mode?

xIf the unit runs out of water, the pump will never kick on, and the "Cooler/humidifier" mode will never activate.

The unit does not seem to be cooling.

xThis unit is a portable air cooler, not an air conditioner. It will lower the temperature of its airflow by up to 12 degrees F. However, it is for spot cooling only- the unit will have no effect on the ambient temperature in the room.

The unit does not seem to be cooling the airflow by 12 degrees F.

xThis unit cools the airflow up to 12 degrees F. Actual cooling will depend on ambient conditions. For example, the lower the ambient humidity, the more pronounced the cooling will be.

The control panel is getting hot .

xThere is no danger here. Use the remote control if necessary. The unit is leaking.

xMake sure the drain plug is properly installed.

xFind the source of the leak.

oIf the unit is leaking from the bottom along the circular edge, the rubber seal is not properly seated. Remove the screws from the bottom and remove the base.

Make sure the seal is in the groove properly. Reinsert the base and its screws. Contact customer service for more assistance at 866-319-5473.

oPick up the unit and look underneath for drips of water or a crack in the pan. If you find damage, contact the retailer as this is a shipping related issue.

oIf the unit is "spitting water" from the front of the unit, either turn down the fan speed or turn off the cooler/humidifier setting- in a high humidity environment, the unit may not be able to evaporate all the water into the air while the unit is set on high.

The unit has oil on the outside.

oSome oil on the outside is not abnormal. A little oil may have seeped out from the oscillating ball bearings, but can just be cleaned off with a paper towel.

EAC211TS specifications

The EdgeStar EAC211TS is a highly efficient, portable air conditioner that offers innovative features and cutting-edge technology for cooling small spaces. Known for its performance and convenience, the EAC211TS stands out in the competitive market of portable air conditioning units.

One of the main features of the EdgeStar EAC211TS is its dual exhaust system, which helps expedite the cooling process while maintaining efficiency. The dual exhaust design minimizes the amount of hot air that enters the room, ensuring that the unit operates effectively without overworking itself. This feature contributes to the overall energy efficiency of the system, which is vital in today’s environmentally conscious society.

Additionally, the EAC211TS boasts a cooling capacity of 11,000 BTUs, making it suitable for rooms up to approximately 400 square feet. This makes it ideal for various settings, from bedrooms and living areas to home offices. The capability to cool such a space efficiently means that users can experience a comfortable environment without the need for central air conditioning.

The EdgeStar EAC211TS also incorporates user-friendly technology. It comes with a digital display and remote control, allowing users to adjust settings with ease from across the room. The programmable timer adds an extra layer of convenience, letting you set the air conditioner to turn on or off at specific times, ensuring that your space is cool when you arrive home.

Another significant characteristic of the EAC211TS is its three-in-one functionality. In addition to cooling, this portable unit can also operate as a fan and dehumidifier. This versatility makes it ideal for use in varying climates and enhances indoor air quality by reducing humidity levels. The dehumidifying capability is particularly beneficial in areas with high moisture levels.

The portability of the EdgeStar EAC211TS is enhanced by built-in caster wheels, allowing users to have flexibility in moving the unit from room to room. Its compact design ensures that it does not take up unnecessary space, making it a great option for apartments or small homes.

In summary, the EdgeStar EAC211TS is a portable air conditioner that combines efficiency, advanced technology, and user-friendly features. With its dual exhaust system, 11,000 BTU cooling capacity, and multifunctional capabilities, it provides an excellent solution for cooling and dehumidifying small spaces. Whether you're seeking comfort during hot summer months or looking for a reliable unit for your office, the EAC211TS is designed to meet and exceed expectations.