Samsung LT28D310EX/XE manual Troubleshooting, Brightness / Sharpness, Solution Energy Saving

Page 68

Other Information

Troubleshooting

If you have any questions about the LED TV, first refer to this list. If none of these troubleshooting tips apply, please visit “www.samsung.com,” then click on Support, or contact the call centre listed on the back-cover of this manual.

Issues

Solutions and Explanations

Picture Quality

•• First of all, please perform the Picture Test and confirm that your TV is properly

 

displaying test image. (go to MENU - Support - Self Diagnosis - Picture Test) If the

 

test image is properly displayed, the poor picture may caused by the source or

 

signal.

 

 

The TV image does not look

•• If you have an analogue cable/set top box, upgrade to a digital set top box. Use

as good as it did in the store.

HDMI or Component cables to deliver HD (high definition) picture quality.

 

•• Cable/Satellite subscribers: Try HD stations from the channel line up.

 

•• Aerial connection: Try HD stations after performing Auto tuning.

 

•• Many HD channels are up scaled from SD (Standard Definition) contents.

 

•• Adjust the Cable/Set top box video output resolution to 1080i or 720p.

 

•• Make sure you are watching the TV at the minimum recommended distance

 

based on the size and definition of the signal.

The picture is distorted:

•• Compression of video contents may cause picture distortion especially in fast

macroblock error, small block,

moving pictures such as sports and action movies.

dots, pixelization

•• Low signal level or bad quality can cause picture distortion. This is not a TV issue.

 

 

•• Mobile phones used close to the TV (cca up to 1m) may cause noise in picture on

 

analogue and digital TV.

Colour is wrong or missing.

•• If you’re using a component connection, make sure the component cables are

 

connected to the correct jacks. Incorrect or loose connections may cause colour

 

problems or a blank screen.

There is poor colour or

•• Adjust the Picture options in the TV menu. (go to Picture Mode / Colour /

brightness.

Brightness / Sharpness)

 

•• Adjust Energy Saving option in the TV menu. (go to MENU - System - Eco

 

Solution - Energy Saving)

 

•• Try resetting the picture to view the default picture settings. (go to MENU - Picture

 

- Reset Picture)

There is a dotted line on the

•• If the picture size is set to Screen Fit, change it to 16:9.

edge of the screen.

•• Change cable/satellite box resolution.

 

The picture is black and white.

•• If you are using an AV composite input, connect the video cable (yellow) to the

 

Green jack of component input 1 on the TV.

When changing channels, the

•• If connected with a cable box, please try to reset the cable box. Reconnect the

picture freezes or is distorted

AC cord and wait until the cable box reboots. It may take up to 20 minutes.

or delayed.

•• Set the output resolution of the cable box to 1080i or 720p.

 

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Contents LED TV Digital TV notice Still image warningContents Power Related Safety PrecautionsInstallation Related Samsung Cleaning Related Usage RelatedElectric shock or fire Getting Started An electric shock or fire may result Accessories and Cables Initial Setup Using the TV’s Controller Panel KeyStandby mode If You Want to Reset This FeatureStandard Remote Control Buttons Installing batteries Battery size AAA How to use the e-Manual Viewing the ContentsScreen Display Operation ButtonsHow to search for a topic on the index NowPicture, Sound, Broadcasting, Applications, System, Support How to Navigate MenusHow to Operate the Main Menu OSD On Screen Display Connecting the Power SetupConnections Using a Scart Cable Using a Headphone Cable Connection Connecting to a PC T24D310EW T28D310EW T24D310EX T28D310EX Connections T31D310EW Connections TD310ES VHF/UHFAUsing the CI or CI+ Card Display Modes D-Sub and HDMI/DVI Input Source Changing the Input SourceTV / Ext. / HDMI1 / HDMI2/DVI / AV / Component Edit NameBasic Features Correct posture to use the productPicture Mode Changing the Preset Picture ModeBacklight ContrastBrightness SharpnessPicture Size Changing the Picture SizeMenu → Picture → Picture Size → Entere Picture SizePicture In Picture PIP Menu → Picture → PIP → EntereAdvanced Settings Changing the Picture OptionsColour Tone Picture OptionsMenu → Picture → Picture Options → Entere Reset Picture Sound ModeChanging the Preset Sound Mode Picture OffAdjusting Sound Settings Sound EffectAuto Volume Speaker SettingsMenu → Sound → Speaker Settings → Entere Speaker Select Additional Settings Menu → Sound → Additional Settings → EntereReset Sound Executing initial setupSelecting the Sound Mode SetupMemorizing Channels Auto TuningAerial When Antenna Source is set to Satellite for TD310ES model Menu → Broadcasting → Channel Settings → Country AreaCountry Area Cable Search OptionManual Tuning When Antenna Source is set to Air or CableUsing the Info button Now & Next guide Using the Channel MenuChannel Mode Channel ListGuide Schedule ManagerMenu → Broadcasting → Guide → Entere Menu → Broadcasting → Schedule Manager → EntereEdit Channel Menu → Broadcasting → Edit Channel → EntereEdit Favourites t Menu → Broadcasting → Edit Favourites → EntereGo to Edit Favourites screen Edit Channel Go to Edit Channel screen directlyOther Features Fine TuneSatellite System for TD310ES model Subtitle t Digital Text UK only Audio FormatTeletext Language Common Interface Menu → Broadcasting → Common Interface → EntereMenu → System → Time → Entere Setting the TimeTime Setting the On / Off Timer Using the Sleep TimerMenu → System → Time → Sleep Timer → Entere Menu → System → Time → On Timer or Off Timer → EntereDoes not operate correctly Economical Solutions Eco SolutionOther Features Programme Rating Lock Change PINChannel Lock Locking ProgrammeMenu Language GeneralMenu → System → Menu Language Menu → System → General → EntereDivX Video On Demand Menu → System → DivX Video On Demand → EntereMenu → Support → Self Diagnosis → Entere Self DiagnosisSupport Menu Update now Software UpdateMenu → Support → Software Update → Entere Use Mode Menu → Support → Use Mode → EntereContact Samsung Viewing the Contact SamsungConnecting a USB Device Application MenuSource List ApplicationDisconnecting a USB Device Media PlayPlaying the selected files Menu → Applications → Media PlaySetting menu Playing the Photos / Videos / MusicPlayback menu PhotosVideos Button OperationSetting the Encoding language Football Mode t Using the Football ModeManual Viewing the e-ManualTroubleshooting Solution Energy SavingReset Picture Brightness / SharpnessOperating. go to Menu Support Self Diagnosis Sound Test External devicesBroadcasting menu is TV Signal InformationDiagnosis Test menu Not be playable properly → Use ModeRecommendation EU Only Supported Subtitle and Media Play file formats Supported Video FormatsSupported Photo Formats Supported Music FormatsTeletext Feature Teletext pages are organized according to six categoriesWall Mount Kit Specifications Vesa Installing the Wall MountSecuring the TV to the Wall To avoid the TV from fallingSecuring the Installation Space Storage and MaintenanceAnti-theft Kensington Lock HD 1080p, including premium content LicenceSpecifications Index PIPOther Information Europe Asia Pacific
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LT28D310EX/XE specifications

The Samsung LT28D310EX/XE is a versatile and stylish 28-inch LED monitor that brings an exceptional viewing experience to both home and office setups. With its sleek design and a range of advanced features, this model is ideal for those looking to enhance their workspace or enjoy multimedia entertainment.

One of the standout characteristics of the LT28D310EX/XE is its Full HD resolution of 1920x1080 pixels. This allows for crisp and clear images, whether you're browsing the internet, watching movies, or engaging in gaming. The monitor's LED backlighting technology enhances brightness and contrast, ensuring vibrant colors and deep blacks, which contribute to a more immersive viewing experience.

The monitor is equipped with a static contrast ratio of 1000:1, which further enhances image quality by ensuring that the differences between light and dark elements are sharp and well-defined. The 5ms response time minimizes motion blur, making it an excellent choice for fast-paced gaming and action movies.

For connectivity, the LT28D310EX/XE offers a variety of options, including HDMI and VGA inputs, ensuring compatibility with a wide range of devices such as laptops, gaming consoles, and Blu-ray players. This flexibility allows users to easily switch between devices, making it convenient for various applications.

Another notable feature is Samsung's MagicBright technology, which automatically adjusts the screen's brightness and contrast based on the displayed content. This adaptive feature not only enhances the visual experience but also helps reduce eye strain, making it suitable for extended usage periods.

The monitor also comes with an Eco Saving feature that helps reduce power consumption, making it an environmentally-friendly choice for those conscious of energy use. The stand is adjustable, allowing for optimal viewing angles to suit your comfort.

In terms of design, the LT28D310EX/XE boasts a modern and minimalistic aesthetic that fits well in any environment. Its thin bezels and glossy finish add to its appeal, ensuring that it not only performs well but also looks good.

Overall, the Samsung LT28D310EX/XE combines impressive display quality, multiple connectivity options, and user-friendly technologies, making it an excellent choice for anyone in need of a reliable and stylish monitor. Whether for work or play, this monitor is designed to enhance your visual experience and adapt to your needs.
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