Oreck BB1100 warranty Maintenance and Customer Service, Troubleshooting Guide

Page 6

E N G L I S H

Maintenance and Customer Service

Your ORECK COMPACT CANISTER VACUUM is a product of precise engineering. The motor bearings are permanently lubricated and should not be oiled. If you require additional information or have problems with your ORECK appliance, you may call ORECK customer service at:

US: 1-800-989-3535

Canada: 1-888-676-7325

Please specify the model number and serial/code number which can be found on the data plate on the bottom of the vacuum.

Save your sales or purchase slip. Should your ORECK appliance require warranty service in the U.S.A., present this slip to the Authorized Service Center as your proof of purchase date, or, in Canada, call customer service.

Troubleshooting Guide

PROBLEM

POSSIBLE SOURCE

AREAS TO CHECK

Cleaner Will

1.Not plugged in

1. Be sure cleaner is

Not Run

properly

firmly plugged into

 

 

wall outlet.

 

2.No electricity in

2. Check electrical

 

wall outlet.

source–fuse or

 

 

circuit breaker.

 

3.Motor protector

3. See Motor

 

tripped.

Protection System

 

 

page 2.

 

4.Needs service.

4. Take to service

 

 

center or call for

 

 

nearest service

 

 

center.

 

 

 

Vacuum Will

1.Filter bag is full.

1. Replace filter bag.

Not Pick Up

 

See “To Replace

Or Has Low

 

Filter Bag,” page 4.

Suction

2.Hose/wand tool

2. Remove

 

 

is clogged.

obstructions.

 

3.Air leak due to

3. Replace gasket

 

missing or

See page 4.

 

damaged gasket.

 

 

 

 

Tools/Wands

1.Proper friction fit

1. Push and turn.

Will Not Stay

not being

 

Together

obtained.

 

 

 

 

ALL OTHER SERVICING SHOULD BE DONE BY AN ORECK AUTHORIZED SERVICE CENTER.

CALL CUSTOMER SERVICE HOT LINE

US: 1-800-989-3535 Canada: 1-888-676-7325

Whenever calling, please be sure to have your model and serial number from data plate.

T O U T S I M P L E M E N T É T O N N A N T ®

GUIDE D’UTILISATION

F

R

A N Ç A I

S

 

NOIR AVEC DES ROUES

 

•IMPORTANTE•

CONSERVEZ CE FASCICULE

 

 

Comprend:

 

 

Avertissements de sécurité

 

 

 

Garantie

 

 

 

Nomenclature

 

 

 

Mode d’emploi

 

 

 

Entretien

 

 

 

Guide de dépannage

 

 

 

Accessoires

 

5

 

 

 

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Contents BB1100 Page Table of Contents SafeguardsWarranty Parts ListAccessories Sold Separately Polarized Plug Notice AssemblyMaintenance To OperateMaintenance and Customer Service Troubleshooting GuideTable des matières ProtectionsNomenclature Accessoire Accessoires Vendu SéparémentGarantie Avis de fiche polarisée Mode d’emploiAssemblage EntretienEntretien et service à la clientèle Guide de dépannageIndice Información de seguridadLista de accesorios Accesorios Vendido por separado# HF1000 Instrucciones de operación EnsamblajeAviso de la clavija polarizada MantenimientoGuía para identificación de problemas Mantenimiento y servicio a clientesUso del filtro Hepa y cartucho aromatizador