Oreck U3120HH warranty Call Customer Service HOT Line, Warranty, Troubleshooting Guide

E n g l i s h

Warranty

ORECK MANUFACTURING COMPANY: (Oreck Manufacturing Company gives you the following limited warranty for this product only if it was originally purchased for residential use, not resale, from Oreck or an Oreck Authorized Retail Dealer.)

Oreck will repair or replace, free of charge, to the original purchaser, any part which is found to be defective in material or workmanship within five

(5)years of the date of purchase; ten (10) years on housing. This limited warranty applies to normal domestic use. Any commercial use of this product will void this limited warranty. This limited warranty covers the revolving roller brush for one (1) year for residential use only.

This limited warranty does not cover the replacement of expendable or consumable parts such as carbon motor brushes, edge brushes, drive belts, bulbs, disposable bags and other parts subject to normal wear unless they are defective in material or workmanship.

This limited warranty does not apply to any part subjected to accident, abuse, commercial use, alteration, misuse, damage caused by act of God, the use of voltages other than indicated on the serial number displayed on this product or service of this product by other than Oreck or a participating Factory Authorized Service Center.

Oreck does not authorize any person or representative to assume or grant any other warranty obligation with the sale of this product.

Oreck’s limited warranty is valid only if you retain proof of purchase from Oreck or an Oreck Authorized Retail Dealer for this product. If you purchase this product from any other source, your purchase is “AS IS,” which means Oreck grants you no warranty, and that you, not Oreck, assume the entire risk of the quality and performance of this product, including the entire cost of any necessary servicing or repairs of any defects.

Oreck’s liability for damages to you for any costs whatsoever arising out of this statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase, and Oreck shall not be liable for any direct, indirect, consequential or incidental damages arising out of the use or inability to use this product.

Some states do not allow the exclusion or limitation of incidental or conse- quential damages, so the above limitation or exclusion may not apply to you.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD, AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.

Some states do not allow limitations on the duration of implied warranties, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Troubleshooting Guide

WARNING: Unplug cord from electrical outlet before servicing.

SAVE SERVICE CALLS...CHECK THESE FIRST:

•Is the disposable filter dust bag full?

•Are pores of filter dust bag clogged with powder or fine dust?

•Is anything clogging the revolving brush, lower tube, intake opening, fan housing or connector assembly opening?

•Is the belt in place and turning the brush?

•Are the brush ends in the proper location?

•Does the brush turn freely? Are hair, string or rug fibers wound around the brush?

PROBLEM	POSSIBLE SOURCE	AREAS TO CHECK
CLEANER	Not plugged in	Be sure cleaner is
WILL NOT RUN	properly.	firmly plugged into
		wall outlet.
	No electricity in wall	Check electrical
	outlet.	source–fuse or
		circuit breaker.
CLEANER	Filter bag is full.	Replace filter bag. See
DOES NOT PICK UP		“To Replace Paper
		Filter Dust Bag.”
	Nozzle or intake	Clear obstruction.
	pivot clogged.
	Belt is broken or	Replace belt.
	stretched.
	Brush is worn.	See “To Replace or
		Adjust Brush. ”
	Bag tube clogged.	Clear obstruction.
	Bag pores are	Change bag.
	clogged with fine
	dust.
	Impeller fan is	Return to Service
	broken.	Center for repair.
	Revolving brush is	Check brush roll end
	not even at both	cards. Make sure
	ends.	words “OLD” or
		“NEW” match at
		each end.

ALL OTHER SERVICING SHOULD BE DONE BY AN ORECK AUTHORIZED SERVICE CENTER.

CALL CUSTOMER SERVICE HOT LINE

US: 1-800-989-3535 Canada: 1-888-676-7325

Whenever calling, please be sure to have your model and serial number from data plate.

3