Samsung LH46EDDPLGC/EN, LH40EDDPLGC/EN, LH55EDDPLGC/EN, LH32EDDPLGC/EN IR sensor is not functioning

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Other issue

The IR sensor is not functioning.

Make sure the sensor light turns on when a button is pressed on the remote control.

•• If the sensor light does not turn on, turn the power switch off and then on again on the back of the product.

(The power LED lights up red when the screen is switched off.)

If the sensor light still does not turn on after the power switch is turned off and then on again, an internal jack may be disconnected.

Contact your nearest service center to have the product serviced.

•• If the sensor light that is on does not flash red when a button is pressed on the remote control, the IR sensor may be defective.

Contact your nearest service center to have the product serviced.

•• If there is no change on the screen when a button is pressed on the remote control although the sensor light flashes red, the mainboard may be defective.

Contact your nearest service center to have the product serviced.

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Contents ED32D ED40D ED46D ED55D Table of contents Sound Adjustment Support Before Using the Product CopyrightSymbols Safety PrecautionsCleaning Power off the product and computerElectricity and Safety StorageInstallation Sloped surface, etc Install the product in a kitchen or near a kitchen counterProduct or cause a fire Operation Output ports, etc Product failure, an electric shock or fire may resultPage Checking the Components Quick Setup Guide Warranty card SUB cable P.34Preparations ComponentsItems sold separately PortDescription PartsReverse Side Remote SensorAnti-theft Lock To lock an anti-theft locking devicePower off the product Enter the password in the OSD menu Remote ControlAdjust the volume Mute the soundReturn to the previous menu To place batteries in the remote controlQuickly select frequently used functions It sets safe lock functionTilting Angle and Rotation Installation on a Perpendicular WallVentilation Plane view DimensionsInstallation on an Indented Wall Model nameInstalling the Wall Mount Installing the Wall Mount KitWall Mount Kit Specifications Vesa Cable Connection Remote Control RS232CPin Signal RS232C CableFemale RS232C cable Connector 9-Pin D-Sub to Stereo CableConnection GndCommand Viewing control state Get control commandControlling Set control command Command type Value rangePower control Volume controlInput source control Setting the input source Set Input SourceInput Source An input source code to be set on a product Screen mode control Auto adjustment control PC and BNC only PIP On/Off controlSafety Lock Video Wall Mode ControlFull Natural WallOn Same as above Nak Video Wall OnSet Video Wall On/Off Set Video Wall10x10 Video Wall Model Off10x10 Video Wall Model 1 ~ Set NumberConnecting to a PC Connecting and Using a Source DeviceBefore Connecting Connection using the D-SUB cable Analog typeConnection using a DVI cable Digital type Connection Using an HDMI-DVI CableConnection Using an Hdmi Cable Connection Using the AV Cable Connecting to a Video DeviceConnection Using the component Cable Using an Hdmi cable or Hdmi to DVI Cable up to 1080p Source Connecting to an Audio SystemSource Menu m Applications Source List EnterConfiguring Settings for Multi Control Using MDCConfiguring settings for Multi Control MDC Program Installation/Uninstallation UninstallationUsing MDC via RS-232C serial data communications standards What is MDC?Connecting to MDC MonitorIf the input source is PC, DVI, Hdmipc Screen AdjustmentPicture Mode If the input source is AV, Component, HdmiavInput source Picture Mode Adjustable options Menu m Picture EnterPicture Size · Position Resolution SelectPicture Size Picture SizePicture Sizes available by Input Source Input Source Picture SizePicture Size 169 PositionZoom/Position Picture SizeMenu m Picture Auto Adjustment Enter Auto AdjustmentResolution Select Available resolutions Off / 1024x768 / 1280x768 / 1360x768PC Screen Adjustment PC Screen AdjustmentFine Position Image Reset Menu m System PIP Enter PIP SettingsMain picture Sub picture ComponentDynamic Contrast Advanced SettingsRGB Only Mode Black ToneGamma Color SpaceWhite Balance Motion LightingHdmi Black Level Normal Film Mode Off Auto Motion Plus Input source Picture Mode Picture OptionsColor Temp 10000K Digital Clean View Off Picture OptionsColor Temp Digital Clean ViewColor Tone Mpeg Noise FilterDynamic Backlight Film ModeAuto Motion Plus for ED55D models only Auto Motion Plus Off Dynamic BacklightPicture Off Reset PictureReset Picture Picture OffSound Effect Speaker Settings Reset Sound Sound AdjustmentSound Mode Menu m Sound Sound Mode EnterSpeaker Settings Reset Sound Sound ModeSound Effect Sound Effect Speaker Settings Speaker SettingsReset Sound Sound EffectRefresh ApplicationsSource List Edit NameSystem SystemMenu Language Menu m System Menu Language EnterMenu Language Time Eco Solution Screen Burn Protection TickerMulti Control Menu m System Multi Control EnterTime Sleep TimerSleep Timer Clock SetOn Timer Off Timer Holiday ManagementSelected On Timer and Off Timer will not activate Off TimerOn Timer Holiday ManagementEco Solution Eco SolutionAuto Power Off Energy SavingScreen Burn Protection Available Pixel Shift Settings and Optimum SettingsAvailable Settings Optimum Settings Pixel ShiftPixel Shift Off TimerImmediate Display Off Side Gray Side Gray Pixel Shift Off TimerImmediate Display Side Gray OffMenu m System Ticker Enter Video Wall Source AutoSwitch SettingsTicker Vertical Up / Middle / DownFormat Video WallVideo Wall HorizontalScreen Position VerticalVideo Wall · Format Full · Horizontal Primary Source Recovery Source AutoSwitch SettingsSource AutoSwitch Primary SourceMenu m System Change PIN Enter Change PINChange PIN screen will appear Caption Caption ModeCaption CaptionDigital Caption Options Caption · Caption ModeDigital channels only Auto Power Max. Power SavingGame Mode Safety LockStandby Control Max. Power Saving Game Mode Off Auto Power Safety LockButton Lock Lamp SchedulePower On Adjustment Sec Temperature Control Power On AdjustmentTemperature Control OSD DisplayAnynet+ HDMI-CEC Anynet+ HDMI-CECAnynet+ HDMI-CEC Anynet+ MenuAnynet+ HDMI-CEC Switching between Anynet+ DevicesAuto Turn Off No / YesTroubleshooting for Anynet+ Problem Possible SolutionProblem Connected device is not displayedMagic Clone Reset SystemMagic Clone Clone From USBReset All Menu m System Reset All EnterContact Samsung Software UpdateSupport By USBTesting the Product Troubleshooting GuideChecking the Resolution and Frequency Not Optimum Mode is displayed Installation issue PC modeScreen issue Check the followingsAdjust Brightness and Contrast Sharpness Screen display does not look normalBrightness and color do not look normal Display looks unstable and then freezesSound issue Go to Sound and change Speaker Select to InternalThere is audible sound when the volume is muted Remote control issueSource device issue Remote control does not workCaption is grayed out and not selectable Other issueThere is no sound in Hdmi mode Small particles are found on the edges of the productIR sensor is not functioning How can I change the frequency? Question AnswerMonitor Screen Saver Settings or Bios Setup on the PC How do I set powersaving mode?Settings or Bios Setup on the PC Specifications USA only SOG Signal Not PowerSaverPowerSaver Off100 Preset Timing ModesResolution Vertical Frequency Pixel Clock Sync Polarity KHz MHz101 102 AppendixContact Samsung World Wide Samsung103 104 Europe105 106 852 3698 1070800 1800 266 8282 Toll Free 1081800 3000 8282 Toll Free 94117540540109 110 111 Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault Not a product defectOptimum Picture Quality Optimum Picture Quality and Afterimage Burn-in Prevention112 Prevention of Afterimage Burn-in113 Move and change text every 30 minutes as shown belowLicense 114Terminology 115
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LH32EDDPLGC/EN, LH55EDDPLGC/EN, LH40EDDPLGC/EN, LH46EDDPLGC/EN specifications

Samsung's digital signage solutions have made a significant impact on the way businesses communicate and engage with their audiences. Models such as the LH40EDDPLGC/XY, LH46EDDPLGC/EN, LH55EDDPLGC/XY, LH40EDDPLGC/EN, and LH55EDDPLGC/EN represent some of the latest advancements in this technology, offering cutting-edge features and unparalleled performance.

One of the standout features of these models is their high-quality display technology. With LED backlighting, they provide vibrant colors and sharp contrasts, delivering dynamic visuals that capture attention. The Full HD resolution ensures that images and videos are displayed with incredible clarity, resulting in a truly immersive viewing experience.

These Samsung displays are designed with commercial use in mind. They come with a robust build quality that allows for 24/7 operation, making them well-suited for businesses that require constant functioning, such as retail environments, transportation hubs, and corporate settings. The screens are also equipped with advanced cooling mechanisms to manage heat effectively, ensuring longevity even in demanding situations.

Another significant characteristic of these models is their adaptability. With various screen sizes ranging from 40 inches to 55 inches, businesses can choose the display that best fits their specific needs and available space. Additionally, Samsung has incorporated ultra-narrow bezels into these designs, allowing for seamless multi-display setups that create an uninterrupted visual experience.

Connectivity is another strong point of these models. They come equipped with multiple HDMI and USB ports, enabling easy integration with various devices and content sources. The displays are compatible with Samsung's MagicINFO software, which allows users to create, manage, and schedule content easily. This feature simplifies content management and helps businesses communicate effectively with their target audiences.

Furthermore, the LH series displays utilize HDR technology, enhancing the color range and delivering images with astounding realism. This feature is especially beneficial for applications that rely on detailed imagery, such as advertising and presentations.

In conclusion, Samsung's LH40EDDPLGC/XY, LH46EDDPLGC/EN, LH55EDDPLGC/XY, LH40EDDPLGC/EN, and LH55EDDPLGC/EN displays stand out for their impressive visual quality, robust design, adaptability, and extensive connectivity options. These characteristics make them ideal for a wide range of commercial applications, underscoring Samsung's commitment to delivering innovative digital signage solutions that help businesses thrive in a competitive landscape.