TROUBLESHOOTING
SYMPTOM | POSSIBLE CAUSE | |
|
|
|
Light does | 1. | Circuit breaker or fuse is |
not come |
| turned off. |
on. | 2. | If the lamp being controlled |
|
| has another switch, it may be |
|
| turned off. |
| 3. | Bulb is defective. |
| 4. | LIGHT control is set too far |
|
| toward the dark position. |
| 5. | Mode switch is set to OFF |
|
| instead of AUTO. |
| 6. | Poor connection. |
|
|
|
Lights do | 1. | Motion has stopped in the |
not stay on |
| room. |
in the AUTO | 2. | TIME control is set for too |
mode. |
| short a delay. |
|
|
|
SYMPTOM | POSSIBLE CAUSE | |
|
|
|
Light does | 1. | Incorrect wiring. |
not turn off. | 2. | Mode switch is set to ON |
|
| instead of AUTO. |
| 3. | Motion is still present. |
| 4. | Delay set by TIME control |
|
| has not yet expired. |
|
|
|
Light comes | 1. | Heating or cooling objects |
on for no |
| (such as air vents, appliances, |
reason in |
| ordraftsthroughthewallbox) |
the AUTO |
| are causing false triggering. |
mode. | 2. | Switchonthesensorhasbeen |
|
| turned off and back on. |
| 3. | There was a momentary |
|
| power interruption. The light |
|
| will turn off automatically |
|
| when the “on” time expires. |
|
|
|
Technical Service
Please call
to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport. com. If the problem persists, call* for assistance at
HeathCo LLC, P.O. Box 90004, Bowling Green, KY
*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.
No Service Parts Available for this Product
FIVE YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.
For a period of five years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BETHE SOLE REMEDY OFTHE CUSTOMER ANDTHERE SHALL BE NO LIABILITY ON THE PART OF HeathCo LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please keep your dated sales receipt, it is required for all warranty requests.