Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom		Check/Remedy

I cannot eject the disc.	• Is the power cord plugged securely into the outlet?
I cannot eject the disc.	•	Turn off the power and then turn it back on.
	•	Turn off the power and then turn it back on.

	• Check the region number of the DVD.
Playback does not start.		DVD discs purchased from abroad may not be playable.
Playback does not start.	•	CD-ROMs and DVD-ROMs cannot be played on this DVD player.
	•	CD-ROMs and DVD-ROMs cannot be played on this DVD player.
	• Make sure that the rating level is correct.

Playback does not start	•	Are you using a deformed disc or a disc with scratches on the surface?
immediately when the Play/	•
immediately when the Play/	•	Wipe the disc clean.
Pause button is pressed.	•	Wipe the disc clean.
Pause button is pressed.

	• No sound is heard during fast playback, slow playback, and step motion play-
Sound is not produced.		back.
Sound is not produced.	•	Are the speakers connected properly? Is the speaker setup correctly custom-
		ized?
	• Is the disc severely damaged?

	• When listening to a CD or radio, sound is output to the front speakers (L/R)
Sound can be heard only		only. Select "PRO LOGIC II" by pressing 2 PL II (Dolby Pro Logic II) on
Sound can be heard only		the remote control to use all six speakers.
from a few speakers and not	•	Make sure that the DVD disc is 5.1-CH compatible.
all six.	•	If you set C, SL, and SR to NONE in the speaker mode in the audio setup of
		the setup screen, no sound is heard from the center speaker and the front
		left and right speakers. Set C, SL, and SR to SMALL.

Dolby Digital 5.1 CH	• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH
Dolby Digital 5.1 CH		Surround Sound is produced only if the disc is recorded with 5.1 channel
Surround Sound is not		sound.
produced.	•	Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in the infor-
		mation display?

	• Is the remote control being operated within its operation range of angle and
The remote control does not		distance?
The remote control does not	•	Are the batteries exhausted?
work.	•	Are the batteries exhausted?
work.	•	Have you selected the mode(TV/DVD) functions of the remote control (TV or
	•
		DVD) correctly?

Symptom		Check/Remedy

• Disc is rotating but no	•	Is the TV power on?
picture is produced.	•	Is the TV power on?
picture is produced.	•	Are the video cables connected properly?
	•	Are the video cables connected properly?
• Picture quality is poor and	•	Is the disc dirty or damaged?
• Picture quality is poor and	•	A poorly manufactured disc may not be playable.
picture is shaking.	•	A poorly manufactured disc may not be playable.
picture is shaking.

Audio language and subtitles	•	Audio language and subtitles will not work for DVDs not containing them.
do not work.		And depending on the disc, they may work differently.

Menu screen does not
appear even when the menu	•	Are you using a disc that does not contain menus?
function is selected.

Aspect ratio cannot be	• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or
Aspect ratio cannot be		4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to
changed.
changed.		the DVD disc jacket and then select the appropriate function.


• The main unit is not
working. (Example: The	•	Turn off the power and hold the STOP() button on the main unit for longer
power goes out or strange		than 5 seconds.
noise is heard.)		Using the RESET function will erase all stored settings.
		Using the RESET function will erase all stored settings.
• The DVD player is not		Do not use this unless necessary.
working normally.

	• While <NO DISC> message appears on the display of main unit, hold the main
		unit's STOP() button for longer than 5 seconds. <INITIALIZE> appears on the
The password for rating level		display and all settings will return to the default values.
has been forgotten.	•	Press the POWER button.	MISCELLANEOU
broadcast.		Using the RESET function will erase all stored settings.	MISCELLANEOU
		Using the RESET function will erase all stored settings.
		Do not use this unless necessary.

Can't receive radio	• Is the antenna connected properly?
Can't receive radio	•	If the antenna's input signal is weak, install an external FM antenna in an
	•
		area with good reception.

Can't receive radio	• If the eject button is pressed while listening to TV audio using the D.IN1,
Can't receive radio		D.IN2, AUX functions, the DVD functions are turned on and this stops the TV
broadcastç
broadcastç		audio.
		audio.

HT-TXQ120K/NWT, HT-TXQ120R/XEE, HT-TXQ120T/NWT specifications

The Samsung HT-TXQ120R series represents an impressive addition to the home theater system landscape, combining advanced audio technology with user-friendly features. Designed for both casual viewers and dedicated audiophiles, these models—HT-TXQ120R/XEE, HT-TXQ120R/XET, HT-TXQ120R/XEF, and HT-TXQ120R/XEO—bring an immersive home cinema experience to any living room.

At the heart of the HT-TXQ120R series is its powerful 5.1 channel system, providing a total output of approximately 1000 watts. This robust audio setup ensures that users experience deep bass and rich sound, thanks to the dedicated subwoofer that enhances low frequencies. The inclusion of surround sound technology creates a captivating environment, making movies, music, and games come to life.

One of the standout features of these models is the integrated DVD player, which not only plays DVDs but also supports various formats, ensuring compatibility with a wide range of media. The HT-TXQ120R series utilizes advanced upscaling technology to enhance standard-definition content, delivering high-quality visuals on larger screens. This feature is particularly beneficial for users with HD televisions, transforming their viewing experience.

Samsung’s cutting-edge technology also focuses on connectivity and convenience. The series includes a USB port that allows users to play media directly from flash drives, making it easy to access photos, music, and videos. Additionally, Bluetooth capability enables wireless streaming from compatible devices, providing flexibility for music lovers who want to enjoy their favorite tracks without the hassle of cables.

The design of the HT-TXQ120R series is sleek and modern, making it a stylish addition to any home entertainment setup. Its compact size makes it suitable for smaller spaces while still delivering high-quality performance. The user interface is intuitive, allowing for easy navigation through settings and various modes, ensuring that users can quickly adjust sound preferences and playback options.

In terms of compatibility, the HT-TXQ120R series supports various audio formats, including Dolby Digital, ensuring an optimal listening experience across different types of media. The system also includes multiple audio inputs, providing versatility for connecting various devices, such as gaming consoles and streaming boxes.

Overall, the Samsung HT-TXQ120R/XEE, HT-TXQ120R/XET, HT-TXQ120R/XEF, and HT-TXQ120R/XEO deliver a combination of powerful audio performance, advanced features, and user-friendly design, making them an excellent choice for anyone looking to enhance their home entertainment setup. With its dynamic sound and comprehensive functionality, the HT-TXQ120R series stands out as a reliable option for enjoying movies, music, and more from the comfort of home.

Troubleshooting

Symptom

Check/Remedy

I cannot eject the disc.

Playback does not start.

Sound is not produced.

Sound can be heard only

all six.

Dolby Digital 5.1 CH

produced.

picture is shaking.

function is selected.

Aspect ratio cannot be

working normally.

Can't receive radio

broadcastç

audio.

HT-TXQ120K/NWT, HT-TXQ120R/XEE, HT-TXQ120T/NWT specifications