Problems and Solutions

The appliance is not operating at all or the temperature is too high

•Check that the power plug is correctly connected.

•Is the temperature controller in the fridge/freezer correctly set?

•Is there direct sunlight on the appliance or are there heat sources nearby?

•Is the back of the appliance too near to the wall?

The food in the refrigerator is frozen

•Is the temperature controller in the fridge set to the colder temperature?

•Is the ambient temperature too low?

•Did you put food with a high water content in the refrigerator?

There are unusual noises

•Check that the appliance is installed on a stable, level floor.

•Is the back of the appliance too near to the wall?

•Have any foreign objects fallen behind or under the appliance?

•Is the noise coming from the compressor in the appliance?

•A ticking sound may be heard inside the appliance; this is normal. This sound occurs when the various accessories contract or expand.

The front corners and sides of the appliance are warm and condensation starts to form

•Heat-proof pipes are installed in the front corners of the appliance to prevent condensation from forming. When the surrounding temperature rises, this may not always be effective. However, this is not abnormal.

•In very humid weather, condensation may form on the outer surface of the appliance when the moisture in the air comes into contact with the cool surface of the appliance.

You can hear a liquid gurgling in the appliance.

• This is the refrigerant, which cools the inside of the appliance.

There is a smell inside the appliance

•Food may not be sealed correctly in a container.

•If there is a smell, the low temperature catalysing deodorizer may require cleaning.

There is a layer of frost on the appliance’s walls

•Is the air outlet on the appliance blocked?

•Space the food out as much as possible to improve ventilation.

•Is the door fully closed?

Condensation forms on the inside wall of the appliance and around vegetables

•Food with a high water content is stored uncovered with a high humidity level or the door has been left open for a long time.

•Store the food with a cover or in sealed containers.