Samsung FG87SUST/ELE manual Troubleshooting

Problem	Cause	Action
Oven
The oven does	The door is open.	Close the door and try
not heat.		again.
Smoke comes	During initial	This is not a
out during	operation, smoke	malfunction, and if you
preheating.	may come from the	run the oven 2-3 times,
	heating elements	it should stop.
	when you first use
	the oven.
	Food is on the	Let the oven cool
	heating elements.	and then remove the
		food from the heating
		elements.
There is a	Plastic or non heat-	Use glass cookware
burning or	resistant cookware	suitable for high
plastic smell	is used.	temperatures.
when using the
oven.
There is a bad	Food residue or	Use the steam function
smell coming	plastic has melted	and then wipe with a
from inside the	and stuck to the	dry cloth.
oven.	interior.	You can put a lemon
		slice inside and run the
		oven to remove the
		odour more quickly.

Problem	Cause	Action
The oven	The oven door is	If you open the door
does not cook	frequently opened	often, the interior
properly.	during cooking.	temperature will be
		lowered and this may
		affect the results of
		your cooking.
	The oven controls	Correctly set the oven
	are not correctly set.	controls and try again.
	The grill or other	Correctly insert the
	accessories are not	accessories.
	correctly inserted.
	The wrong type or	Use suitable cookware
	size of cookware is	with flat bottoms.
	used.

If the above guidelines do not enable you to solve the problem, then contact your local SAMSUNG customer service centre. Please have the following information read;

•The model and serial numbers, normally printed on the rear of the oven

•Your warranty details

•A clear description of the problem

Then contact your local dealer or SAMSUNG aftersales service.

07 TROUBLESHOOTING

English - 37

FG87SUST_ELE_DE68-04482A-01_EN.indd 37

12/6/2017 5:32:52 PM