有偿服务情形（消费者付费）, 非产品缺陷, 由于客户失误导致的产品损坏

附录

有偿服务情形（消费者付费）

在您请求维修时，无论产品是否在保修期内，我们都会就以下情况向您收取维修技术员登门维修的费用。

非产品缺陷

产品清洁、调整、说明、重新安装等。



如果维修技术员向您说明如何使用产品，或仅调整一些选项而不拆卸产品。如果缺陷是由外部环境因素（互联网、天线、有线信号等）造成的。

如果重新安装产品，或在首次安装购买的产品后又另外连接设备。如果要将产品搬到其它地点或房间而需要重新安装。

如果客户请求说明如何使用其他公司的产品。

如果客户请求说明如何使用网络或其他公司的程序。如果客户请求为产品安装和设置软件。

如果维修技术员清除/清洁产品内部的灰尘或异物。

如果客户通过家庭购物或网上购物渠道购买产品后另外请求安装。

由于客户失误导致的产品损坏

由于客户操作不当或错误维修导致的产品损坏。

如果产品损坏是由以下原因导致的：



外力冲击或坠落。

使用 Samsung 未指定的配件或单独购买的产品。

由除 Samsung Electronics Co., Ltd. 外包维修公司或合作方以外的人员进行维修。

由客户改造或维修产品。

使用产品时所连电压不正确或电源未经授权。

未遵循用户手册中的“注意”。

其他



由于自然灾害（闪电、火灾、地震、洪灾等）造成的产品故障。

如果可消耗的零部件（电池、墨粉、荧光灯、磁头、振动器、指示灯、过滤器、碳带等）全部用完。

客户在非产品缺陷的情况下请求维修，需要支付维修费。因此，请首先阅读“用户手册”。

附录 85

LS27D590PSX/EN, LS24D590PLX/EN specifications

The Samsung LS24D590PLX/EN and LS27D590PSX/EN are dynamic monitors designed to cater to both personal and professional needs. Featuring a stylish design and advanced display technologies, these models stand out in the market for their impressive performance and versatility.

With a sleek ultra-narrow bezel, the LS24D590 and LS27D590 series enhance the immersive viewing experience. The minimalistic design allows for seamless multi-monitor setups, increasing productivity for users who require multiple screens for their tasks. The models are available in 24-inch and 27-inch variants, making them suitable for any workspace or entertainment system.

At the core of these monitors is the PLS (Plane to Line Switching) technology. Offering wider viewing angles compared to traditional TN panels, the PLS technology ensures that colors remain vibrant and accurate, even when viewed from off-angles. This feature is particularly beneficial for graphic designers and video editors who need precise color representation in their work.

The LS24D590 and LS27D590 boast Full HD resolution of 1920 x 1080 pixels, providing sharp and clear images. This high resolution is ideal for gaming, streaming, and multimedia tasks, delivering life-like visuals. Coupled with a 60Hz refresh rate, users can expect smooth motion during fast-paced action, making these monitors perfect for gaming enthusiasts.

Another standout feature is the Samsung Magic Upscale technology. This innovative feature enhances the quality of lower resolution content, providing an upgrade in visual fidelity. Whether users are watching videos, playing games, or working on documents, the monitors ensure that every detail is sharp and clear.

Samsung has also incorporated Flicker-Free technology and Eye Saver Mode in these models, addressing concerns about eye strain during long periods of use. By minimizing flicker and reducing blue light emissions, these features make the LS24D590 and LS27D590 suitable for extended viewing sessions, ensuring comfort and eye health.

Connectivity options include VGA, HDMI, and DisplayPort, making it easy to connect various devices, from PCs to gaming consoles. The monitors are also equipped with built-in speakers, providing convenient audio playback without the need for external speakers.

Overall, the Samsung LS24D590PLX/EN and LS27D590PSX/EN monitors combine sleek design, advanced display technologies, and user-friendly features, making them a compelling choice for anyone in need of reliable and high-quality visual performance. Whether for work or leisure, these monitors deliver an outstanding viewing experience.