Desa CBN20 installation manual Owners Registration Form

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OWNER'S REGISTRATION FORM

OWNER'S REGISTRATION FORM

In order to provide better customer service for this and future purchases, we recommend that you register your product with us. You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:

Brand:

 

 

 

(Comfort Glow, Vanguard, etc.)

 

 

 

Model:

 

 

 

(EFP33PR, VTGH33NR, etc.)

 

 

 

Date Purchased:

 

 

Note: Keep receipt for warranty verification.

 

 

 

Serial Number:

 

 

 

7 or 9 digit number located on product or identification tag.

First Name:

 

 

 

Last Name:

 

 

 

 

 

 

 

Address:

 

 

 

 

 

 

 

 

 

 

 

 

City:

 

 

 

State:

 

 

Zip:

 

 

Country:

 

 

Home Phone: (

)

-

 

 

 

 

 

 

 

 

 

E-Mail:

 

 

 

 

 

 

 

 

 

 

 

 

 

Please answer the following questions to register your product with DESA Heating Products:

1.Where will the product be used?

 

Living/Family Room

Office/Warehouse Utility Shed/Outbuilding

Garage Bedroom

Bathroom

Other

2.

If you bought this product yourself, did you plan to purchase this type of product before going into the store? Yes

No

3.

Who selected the product? Male

Female Both

 

 

 

4.

What is the population of your area?

Under 10,000

10,000 to 25,000

25,000 to 50,000 50,000 to 100,000

 

100,000 to 250,000

Over 250,000

 

 

 

 

5.

What is your primary source of heat?

Propane (LP Gas) Fuel Oil Wood Natural Gas

Electric

Other

6.

How was the product installed? Professional Installer

Self Other

 

 

 

7.Cost of product excluding sales tax? $___________________

8.Cost to install product? $____________________

9.

Type of store where product was purchased?

Hardware

Propane Dealer

Natural Gas/Utility Co.

Home Center/Builder’s Supply

 

Fireplace or Hearth Shop

Farm Store

Other

 

 

 

 

 

 

10.

What motivated you to buy this product? Sudden Cold Weather

Replace Older Model D.I.Y. Home Project

 

Emergency Back-Up Heat

Heater was on Sale

Energy Savings/High Efficiency Construction Project Other

11.

How did you learn about this product brand? Advertising

Relative or Friend

 

Store Display Other ________________________

12.

Level of Education of Purchaser: Some High School

Completed High School

Completed College

Completed Graduate School

13.

Age of Purchaser: Under 20 20 - 29

30 - 39

40 - 49

50 - 59

60 or Over

 

14.

Buyer’s total annual household income: Under $15,000

$15,000 to $19,999

$20,000 to $34,999

$35,000 to $49,999

 

$50,000 to $74,999 $75,000 to $99,999 $100,000 and Over

 

 

 

15.Store where product was purchased:

Name: ______________________________________

City: _______________________ State: __________

16.In choosing this product, how important were the following:

 

Not Important

Somewhat Important

Very Important

Availability

Price

Brand Name

Overall Quality

Heat Output

Made in USA

Warranty

Local Service

Value for Price

Prior Brand Experience

Controls Location

Thermostat, Remote, or Manual Operation

Ease of Operation

Special Features

Salesperson’s Recommendation

Friend/Relative’s Recommendation

Portability

Quiet Operation

Image 27
Contents UNVENTED VENT-FREE BLUE FLAME GAS HEATER CBN20, CBP20 CBN20T, CBP20T CBN30T, CBP30TCBT20NT, CBT20PT CBT30NT, CBT30PT CBN20TK, CBP20TKTABLE OF CONTENTS SAFETY INFORMATIONWARNINGS UNPACKING PRODUCT FEATURESPRODUCT IDENTIFICATION LOCAL CODESConfined and Unconfined Space AIR FOR COMBUSTION AND VENTILATIONPROVIDING ADEQUATE VENTILATION Unusually Tight ConstructionContinued AIR FOR COMBUSTION AND VENTILATIONAIR FOR COMBUSTION AND VENTILATION Ventilation Air From Outdoors AIR FOR COMBUSTION AND VENTILATIONContinued Ventilation Air From Inside BuildingLOCATING HEATER INSTALLATIONINSTALLATION ITEMS CHECK GAS TYPEMounting Bracket INSTALLATIONContinued Attaching Thermostat Sensing BulbPlacing Heater On Mounting Bracket INSTALLATIONContinued Attaching Mounting Bracket To WallMounting Base Feet to Heater INSTALLATIONInstalling Bottom Mounting Screws ContinuedINSTALLATION CONNECTING TO GAS SUPPLYContinued Continued INSTALLATIONPressure Testing Gas Supply Piping System Pressure Testing Heater Gas ConnectionsOPERATING HEATER FOR YOUR SAFETY READ BEFORE LIGHTINGLIGHTING INSTRUCTIONS Shutting Off Heater INSPECTING HEATEROPERATING HEATER ContinuedAir Passageways CLEANING AND MAINTENANCEINSPECTING HEATER ContinuedSERVICE PUBLICATIONS SPECIFICATIONSSERVICE HINTS TECHNICAL SERVICEREMEDY TROUBLESHOOTINGOBSERVED PROBLEM POSSIBLE CAUSEContinued TROUBLESHOOTINGOBSERVED PROBLEM Maintenance, pageContinued TROUBLESHOOTINGOBSERVED PROBLEM Maintenance, pageCBP20 ILLUSTRATED PARTS BREAKDOWNMODELS CBN20CBN20 PARTS LISTPARTS LIST PART NUMBER FORILLUSTRATED PARTS BREAKDOWN CBN20T PARTS LISTPARTS LIST PART NUMBER FORCBT30NT, CBT30PT ILLUSTRATED PARTS BREAKDOWNMODELS CBT20NT, CBT20PTCBT20NT PARTS LISTPARTS LIST PART NUMBER FORPARTS NOT UNDER WARRANTY REPLACEMENT PARTSACCESSORIES PARTS UNDER WARRANTYOWNERS REGISTRATION FORM 2701 Industrial Drive P.O. Box Bowling Green, KY Postage RequiredTAPE TAPEEast Coast Energy PARTS CENTRALSLaportes Parts & Service Baltimore ElectricModel Serial No Date Purchased NOT A UPCWARRANTY INFORMATION LIMITED WARRANTY VENT-FREERESIDENTIAL GAS HEATERS