Samsung WF-R1256/XEH manual Troubleshooting, Problems and solutions, Understanding error messages

Page 17

Troubleshooting

Problems and solutions

The washing machine will not start

Make sure the door is firmly closed.

Make sure the washing machine is plugged in.

Make sure the water source faucet is turned on.

Make sure to press the Start/Pause button.

No water or insufficient water supply

Make sure the water source faucet is turned on.

Make sure the water source hose is not frozen.

Make sure the water intake hose is not bent.

Make sure the filter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash program is complete

Make sure the washing machine is running with sufficient water pressure.

Put the detergents in the inner parts of the detergent drawer(away from the outside edges).

Washing machine vibrates or is too noisy

Make sure the washing machine is set on a level surface. If the surface is not level, adjust the washing machine feet to level the appliance.

Make sure that the shipping bolts are removed.

Make sure the washing machine is not touching any other object.

Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

Make sure the drain hose is not squashed or bent.

Make sure the debris filter is not clogged

The Door does not open

1. Disconnect the power plug from the power supply.

2.Remove the water from the washing machine.

3.Open the filter cover using a coin.(see page 13)

4.Locate the orange plastic tab and pull forward to open the door.

;Except 800rpm models as WF-J856(V/C/S),B856(V/C/S),R856(V/C/S),F856(V/C/S),S856(V/C/S)

5.The door will not open until 3 minutes after the machine stops or the power turns off.

;Only 800rpm models as WF-J856(V/C/S),B856(V/C/S),R856(V/C/S),F856(V/C/S),S856(V/C/S)

Understanding error messages

Error displayed

Solution

 

 

Close the door.

 

 

 

 

 

 

Make sure the source water faucet is turned on. Check the water pressure.

Clean the debris filter.

Make sure the drainage hose is installed correctly.

Laundry load is unbalanced; loosen any tangled laundry.

If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an "UE" error message will be shown in the display window.

Call after-sales service.

Before contacting After-Sales service:

1.Try to remedy the problem (See "Troubleshooting" on this page).

2.Restart the programme to see if the fault is repeated.

3.If the malfunction persists, call after-sales service and describe the problem.

SAMSUNG Washing Machine Owner’s Instructions 15

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Contents Register your product at Code No. DC68-02176Q-EN Washing Machine Owner’s InstructionsSafety instructions Safety PrecautionsBefore using the appliance Table of Contents Overview of the washing machine Installing the Washing MachineUnpacking the Washing Machine Connecting the water supply hoseOption Adjusting the leveling feetSelecting a location Removing the shipping boltsEnd of the drain hose may be positioned in three ways Connecting the water supply hosePositioning the drain hose 13 AMP Wiring lnstructionsPlugging in the machine Overview of the control panel Washing a Load of LaundryMemory selection button Putting detergent in the washing machine Washing for the first timeWhen the cycle is finished Washing clothes using Fuzzy LogicNo Spin Using Delay StartWashing clothes manually Washing tips and hints Cleaning the exterior Repairing a frozen washing machineMaintaining the Washing Machine Draining the washing machine in an emergencyCleaning the debris filter Cleaning the detergent drawer and recessTo do this Cleaning the water hose mesh filterProblems and solutions TroubleshootingUnderstanding error messages  Call after-sales serviceCotton Programme ChartShirts, etc Handwash Very light wash course like hand wash QuickCalm Wash User optionHeavy Soil Electrical warnings Fabric care chartAppendix Declaration of conformity SpecificationProtecting the environment Hungary
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