2常见故障检查, 出现空白画面/无法打开本产品电源

5-2常见故障检查

在要求售后服务前请进行以下检查。如该问题仍然存在，请联系离您最近的三星电子服务中心。

出现空白画面/无法打开本产品电源

电源线是否连接正确？	检查电源线的连接情况。

屏幕上是否出现了 <检测信号线> 消息？	（使用D-sub电缆连接）
	检查 PC 与本产品之间的缆线连接。
	（使用 DVI 缆线连接）
	如果在缆线已正确连接的情况下屏幕上出现了这条消息，则请
	按本产品上的 [		] 按钮，以重新检查输入信号。

屏幕上是否出现了<非最佳模式>的消息？	在显卡输出信号超过本产品支持的最大分辨率或最高频率时会
	出现这种情况。
	在这种情况下，请为产品设置适当的分辨率和频率。

是否出现空白画面且电源 LED 以 1 秒的间隔不断闪烁？	1.	当省电功能正在运行时会发生这种情况。
		单击鼠标或按任意键便可恢复屏幕显示。
	2.	如果 “检测信号线”状况持续超过五分钟，将激活
		Lossless 模式。在 Lossless 模式下，显示器的背景光将关
		闭。

是否采用了 DVI 缆线进行连接？	如果您在 PC 启动后连接 DVI 缆线，或在使用 PC 时断开并重
	新连接 DVI 缆线，则屏幕可能无图像显示，因为一些显卡无法
	输出视频信号。
	在这种情况下，连接 DVI 缆线后重启 PC。

使用 [HDMI] 或 [HDMI-DVI] 缆线连接显示器与 PC 时，屏幕顶	屏幕中的空白区域并非显示器产生的。
部和底部出现空白区域。	该问题是 PC 或显卡导致的。在显卡设置菜单的 HDMI 或 DVI

	选项中调节屏幕大小，即可解决该问题。
	如果显卡设置菜单中没有调节屏幕大小的选项，请将显卡驱动
	程序更新至最新版本。
	(有关调节屏幕设置的详细信息，请咨询显卡或计算机制造商。
	)

图像太亮或太暗。

调整 <亮度> 和 <对比度>。

（请参阅 <亮度> 和 <对比度>）

显示亮度会根据 <灵动视角> 模式设置的不同而有所不同。

如果 <灵巧模式> 设置为 <动态对比度>，则显示亮度会根据输入信号的不同而有所不同。

没有出现屏幕调整菜单 (OSD)。

您是否取消了屏幕调整？

检查 OSD 调整锁定功能是否被设置为 “Off”（关）。

颜色显示不正常/图片黑白显示

整个屏幕是否只显示同一颜色，就像透过玻璃纸看屏幕一样？	检查计算机的缆线连接。
	重新将显卡完全插入计算机中。

显卡是否正确配置？	请参考《用户手册》设置显卡。

5-2

故障排除

LS27A550HS/EN, LS27A550HS/ZN, LS23A550HS/ZN, LS23A550HS/EN specifications

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In conclusion, the Samsung LS23A550HS/EN, LS23A550HS/CI, LS27A550HS/CI, and LS27A550HS/EN monitors offer a combination of excellent display quality, ergonomic features, and eye-care technologies. Their versatile connectivity options and user-friendly design make them suitable for a wide range of users, from professionals to casual viewers. These monitors exemplify Samsung's commitment to delivering high-quality visual solutions that enhance productivity and comfort.