Samsung WW8SK5410UW/KJ, WW90K5410WW/LE, WW70K5410UW/LE, WW90K5410UW/EU Troubleshooting, Checkpoints

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Troubleshooting

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem

 

Action

 

 

 

• Make sure the washing machine is plugged in.

 

• Make sure the door is properly closed.

 

• Make sure the water taps are open.

 

• Press or tap Start/Pause to start the washing machine.

Does not start.

Make sure Child Lock is not activated.

 

Before the washing machine starts to fill, it will make a series

 

 

of clicking noises to check the door lock and does a quick

 

 

drain.

 

• Check the fuse or reset the circuit breaker.

 

 

 

• Fully open the water tap.

Water supply is

Make sure the door is properly closed.

insufficient, or no

Make sure the water supply hose is not frozen.

water is supplied.

Make sure the water supply hose is not kinked or clogged.

 

Make sure there is sufficient water pressure.

 

 

 

• Make sure the washing machine is running with sufficient

 

 

water pressure.

After a cycle,

Make sure the detergent is added to the centre of the

detergent remains

 

detergent drawer.

in the detergent

Make sure the rinse cap is inserted properly.

drawer.

If using granular detergent, make sure the detergent selector

 

 

is in the upper position.

 

• Remove the rinse cap and clean the detergent drawer.

 

 

 

• Make sure the washing machine is installed on a level, solid

 

 

floor that is not slippery. If the floor is not level, use the

 

 

levelling feet to adjust the height of the washing machine.

 

• Make sure the shipping bolts are removed.

 

• Make sure the washing machine is not contacting any other

Excessive vibrations

 

object.

or makes noise.

Make sure the laundry load is balanced.

 

• The motor can cause noise during normal operation.

 

• Overalls or metal-decorated clothes can cause noise while

 

 

being washed. This is normal.

 

• Metal objects such as coins can cause noise. After washing,

 

 

remove these objects from the drum or filter case.

 

 

 

50  English

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Contents Washing Machine WW9*K5*****/WW8*K5*****/WW7*K5Contents Troubleshooting SpecificationsSafety information Important safety precautions Critical installation warnings English 7  Installation cautions Critical usage warningsEnglish 9  Usage cautions English 11  Safety information Critical cleaning warnings Instructions about the Weee Installation What’s includedSpanner Bolt caps Hose guide Water supply Installation requirementsElectrical supply and grounding DrainFlooring Water temperatureAlcove installation Remove the shipping bolts Step-by-step installationSelect a location Adjust the levelling feet Connect the water hoseEnglish 21  Installation English 23  Position the drain hose Power on Laundry guidelines Initial settingsBefore you start Run Calibration recommendedPrewash if necessary Empty pocketsUse a laundry net Determine the load capacityApply a proper detergent type Detergent drawer guidelines To apply washing agents to the detergent drawer To use liquid detergent applicable models only Operations Control panelEnglish 33  Simple steps to start To change the cycle during operationCycle overview Standard cyclesDelicates Options Delay End Special features AddWashOperations Sound On/Off SettingsChild Lock ECO Drum Clean reminder MaintenanceEco drum clean Smart Check Emergency drain Add Door CleaningSurface of the washing machine Mesh filter Pump filter Detergent drawer Recovery from freezing Care against an extended time of disuseTroubleshooting CheckpointsEnglish 51  Change as the automatic temperature control feature checks Information codes Make sure the drain hose is not clogged AC6 DC1 Specifications Fabric care chartProtecting the environment Specification sheet Specifications English 61  Specifications English 63  Information of main washing cycles Memo Memo Memo Questions or COMMENTS? Country Call Or Visit US Online AT
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