Samsung GT-S7262EGASER Troubleshooting, Your device displays network or service error messages

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Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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Contents GT-S7262 About this manual About this manual Instructional icons CopyrightTrademarks Table of Contents Maps Local Play Store Samsung Apps Play Books Play Movies Play MusicDevice layout Getting startedButtons Package contents Installing the SIM card and battery Insert the battery Replace the back cover Removing the SIM card and battery Charging the batteryPull out the SIM card Charging with the charger Checking the battery charge status Reducing the battery consumptionInserting a memory card Formatting the memory card Removing the memory cardHolding the device Turning the device on and offSwitching to silent mode Adjusting the volumeLocking and unlocking the device Changing the display name and icon of SIM cards Switching between networksSwitching between networks Activating SIM cardsBasics Indicator iconsIcon Meaning Use only fingers to use the touch screen Using the touch screenFinger gestures TappingDouble-tapping DraggingPinching FlickingRotating the screen Control motionsSimple motions allow easy control of the device Turning over Picking upNotifications Rearranging items Home screenUsing widgets Setting wallpaperRearranging panels Closing an application Using applicationsOpening an application Opening from recently-used applicationsRearranging applications Installing applicationsUninstalling applications Applications screenChanging the keyboard type Using the Samsung keyboardEntering text Sharing applicationsChanging language keyboards Entering text by voiceCopying and pasting Entering uppercaseAdding Wi-Fi networks Connecting to a Wi-Fi networkTurning Wi-Fi on and off Joining Wi-Fi networksRemoving accounts Setting up accountsTransferring files Adding accountsDevice MTP Connecting with Samsung KiesConnecting with Windows Media Player Connecting as a media deviceSecuring the device Setting a patternSetting a PIN Setting a passwordUpgrading over the air Upgrading the deviceUnlocking the device Upgrading with Samsung KiesPhone CommunicationMaking calls Making an international call Finding contactsDuring a call Fixed dialling number Adding contactsSending a message Viewing call logsReceiving calls Managing contacts ContactsSearching for contacts Moving contacts to Google Displaying contactsMoving contacts Importing and exporting contactsContact groups Favourite contactsSending a message or email to a group’s members MessagingBusiness card Sending messagesViewing incoming messages Setting up email accountsListening to a voice message Reading messages Sending scheduled messagesGoogle Mail Chatting with friends TalkPublic profile Adding friendsDeleting chat history Switching between chatsGoogle+ MessengerChatON Chrome Web & networkPairing with other Bluetooth devices BluetoothSending and receiving data Taking a photo MediaCamera Taking photosTap →Shooting mode Scene modeShooting mode Tap →Scene modePanoramic photos Recording modeTap →Shooting mode →Panorama Taking videosZooming in and out Configuring settings for CameraTap →Edit shortcuts ShortcutsZooming in and out GalleryViewing images Playing videosSharing images Setting as wallpaperEditing images Deleting imagesSelect a video to play Video PlayerDeleting videos Sharing videosWatching videos YouTubeUploading videos Listening to the FM radio RadioAdding stations to the favourites list Scanning radio stationsPlay Store Application & media storesTap Samsung Apps on the Applications screen Samsung AppsPlay Movies Play BooksPlay Music Browsing memos UtilitiesMemo Composing memosCreating events CalendarSyncing with Google Calendar Deleting events DropboxChanging calendar type Searching for eventsSelect an alarm, and then tap Setting alarmsStopping alarms Deleting alarmsVoice Recorder CalculatorRecording voice memos Managing voice memos List of voice memos, tap →Settings →Contextual filename →OnGoogle Playing voice memosSearch scope Voice SearchSearching the device Searching with imagesViewing files My FilesAdding shortcuts to folders Downloads Maps Travel & localSearching for locations Getting directions for a destination LocalSetting Wi-Fi sleep policy SettingsAbout Settings Wi-FiData usage Wi-Fi DirectTethering and portable hotspot More settingsFlight mode Mobile networksSIM card manager Blocking modeSound Wallpaper BatteryDisplay StorageLock screen options Location servicesApplication manager Lock screenLanguage and input DefaultSet up SIM card lock SecuritySamsung keyboard Google voice typingText-to-speech output Backup and resetAdd account Voice searchMotion AccessoryDate and time Answering/ending calls AccessibilityText-to-speech output Access device information and update device software Google SettingsAbout device Your device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Ensure that the charger is connected properly Your battery is low. Recharge or replace the batteryEnsure that your device supports the file type Your device is hot to the touchAnother Bluetooth device is not located Data stored on the device has been lost English SWA /2013. Rev

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