RE F E R E N C E
Troubleshooting
Before requesting service (troubleshooting), please check the following.
| Problem |
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| Action |
No operations can be | • | Check the batteries in the remote control. | ||
performed with the |
| They may need replacing. | ||
remote control. | • | Operate the remote control at a distance of no more than 20 feet. | ||
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| • | Remove batteries and hold down one or more buttons for several minutes to | |
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| drain the microprocessor inside the remote control to reset it. Reinstall | |
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| batteries and try to operate the remote control again. | |
Disc does not play. | • | Ensure that the disc is installed with the label side facing up. | ||
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| • | Check the region number of the DVD. | |
5.1 channel sound is | • | 5.1 channel sound is reproduced only when the following conditions are met. : | ||
not being reproduced. |
| 1) The DVD player is connected with the proper Amplifier | ||
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| 2) The disc is recorded with 5.1 channel sound. | |
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| • | Check whether the disc being played has the “5.1 ch” mark on the outside. | |
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| • | Check if your audio system is connected and working properly. | |
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| • In a SETUP Menu, is the Audio Output set to Bitstream? | ||
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| • | The features or action cannot be completed at this time because: | |
The | icon appears | 1. The DVD’s software restricts it. | ||
on screen. | 2. The DVD’s software doesn’t support the feature (e.g., angles). | |||
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| 3. The feature is not available at the moment. | ||
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| 4. You’ve requested a title or chapter number or search time that is out of range. | ||
Disc Menu doesn’t appear. | • | Check if the disc has a Menu. | ||
Play mode differs from the | • | Some of the functions selected in the Setup Menu may not work properly if the | ||
Setup Menu selection. |
| disc is not encoded with the corresponding function. | ||
The screen ratio | • | The Screen Ratio is fixed on your DVDs. | ||
cannot be changed. |
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No audio. |
| • | Make sure you have selected the correct Digital Output in the Audio Options | |
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| Menu. |
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The screen is blocked | • Press the | button for more than 5 seconds under no disc inside. | ||
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| All settings | will revert to the factory settings. |
Forgot password | • | Press the | button for more than 5 seconds under no disc inside. | |
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| All settings including the password will revert to the factory settings. Don't use | |
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| this unless absolutely necessary. | |
If you experience other | • | Go to the contents and find the section of the instruction book that contains | ||
problems. |
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| the explanations regarding the current problem, and follow the procedure once | |
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| again. |
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•If the problem still cannot be solved, please contact your nearest authorized service center.
The picture is noisy or | • | Make sure that the disc is not dirty or scratched. |
distorted | • | Clean the disc. |
Page
P4
P7
P16
P50~51
P45~56
P52~53
P50~51
P17
P54~56
P2