Samsung UE65MU9000TXSQ manual Remote control does not work, TV settings are lost after 5 minutes

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The remote control does not work.

•• Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace the remote control's batteries.

•• Make sure that the batteries are installed with their poles (+/–) in the correct direction.

•• Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

•• If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.

The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume.

•• Programme the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

•• The TV is in the Retail Mode. Change the Usage Mode in the General Menu to Home Mode ( > Settings > General > System Manager > Usage Mode > Home Mode).

Intermittent Wi-Fi

•• Make sure the TV has a network connection ( > Settings > General > Network > Network Status).

•• Make sure the Wi-Fi password is entered correctly.

•• Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

•• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles

between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

 

Single story

 

 

Multi story

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless router

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless repeater

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•• Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new Modem/Router and the TV.

English

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Contents Series Link Learning the e-Manuals assistance functionsRisk of Electric SHOCK. do not Open Page Contents 2EA Whats in the Box?Mounting the TV on a wall TV InstallationAttaching the TV to the Stand Providing proper ventilation for your TVPreventing the TV from falling Samsung Smart Remote Installing batteries into the Samsung Smart Remote Pairing the TV to the Samsung Smart RemoteUsing the TV Controller Initial SetupConnecting to a Network Network Connection WirelessNetwork Connection Wired Troubleshooting and Maintenance TroubleshootingTV won’t turn on Remote control does not work TV settings are lost after 5 minutesIntermittent Wi-Fi How does Remote Support work? What is Remote Support?Video App problems Youtube etc Eco Sensor and screen brightnessCaring for the TV Still image warningEnvironmental Considerations Specifications and Other InformationSpecifications Decreasing power consumptionLicences Пользователя Перед изучением этого руководства пользователяОпасность Поражения ТОКОМ! НЕ Предупреждение! Важные указания по безопасностиПривести к возгоранию или поражению электрическим током Содержание 01 Что входит в комплект? Монтаж телевизора на стене 02 Установка телевизораКрепление телевизора к подставке Обеспечение достаточной вентиляции для телевизораПредотвращение падения телевизора Меры предосторожности Надежное крепление телевизора к стенеЦифровая панель 03 Интеллектуальный пульт ДУ SamsungУстановка батарей в интеллектуальный пульт ДУ Samsung Использование руководства ТВ-контроллера 04 Исходная настройка05 Подключение к сети Беспроводное сетевое соединениеПроводное сетевое соединение Телевизор не включается Поиск и устранение неисправностейПрерывается соединение Wi-Fi Пульт дистанционного управления не работаетНастройки телевизора сбрасываются через 5 минут Как работает удаленная поддержка? Что такое удаленная поддержка?Датчик экономного режима и яркость экрана Проблемы с приложениями для просмотра видео Youtube и т.дОчистка поверхности телевизора Предупреждение относительно неподвижных изображенийУменьшение потребления электроэнергии 07 Технические характеристики и прочая информацияТехнические характеристики Условия окружающей средыЛицензии This page is intentionally Left blank This page is intentionally Left blank Contact Samsung World Wide
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UE65MU9000TXSQ, UE55MU9000TXSQ specifications

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