5.Troubleshooting
PROBLEM | SOLUTION |
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The refrigerator does not | • Check that the power plug is properly connected. |
work at all or it does not chill | • Is the temperature control on the display panel set to the correct temperature? |
sufficiently. | Try setting it to a lower temperature. |
| • Is the refrigerator in direct sunlight or located too near a heat source? |
| • Is the back of the refrigerator too close to the wall and therefore keeping air from circulating? |
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The food in the fridge is | • Is the temperature control on the display panel set to the correct temperature? |
frozen. | Try setting it to a warmer temperature. |
| • Is the temperature in the room very low? |
| • Did you store the food with high water content in the coldest part of the fridge? |
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You hear unusual noises or | • Check that the refrigerator is level and stable. |
sounds. | • Is the back of the refrigerator too close to the wall and therefore keeping air from circulating? |
| • Was anything dropped behind or under the refrigerator? |
| • A “ticking” sound is heard from inside the refrigerator. |
| This is normal and occurs because various accessories are contracting or expanding in |
| relation to the temperature of the refrigerator interior. |
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The front corners of the | • Some heat is normal as |
appliance are hot and | to prevent condensation. |
condensation is occurring. | • Is the refrigerator door ajar? |
| Condensation can occur when you leave the door open for a long time. |
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Ice is not dispensing. | • Did you wait for 12 hours after installation of the water supply line before making ice? |
| • Is the water line connected and the |
| • Did you manually stop the ice making function? |
| Make sure Ice Type is set to Cubed or Crushed. |
| • Is there any ice blocked within the ice maker bucket? |
| • Is the freezer temperature too warm? Try setting the freezer temperature lower. |
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You can hear water bubbling in | • This is normal. |
the refrigerator. | The bubbling comes from the refrigerant coolant liquid circulating through the refrigerator. |
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There is a bad smell in the | • Has a food item spoiled? |
refrigerator. | • Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight. |
| • Clean out your freezer periodically and throw away any spoiled or suspect food. |
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Frost forms on the walls of the | • Is the air vent blocked? Remove any obstructions so air can circulate freely. |
freezer. | • Allow sufficient space between the foods stored for efficient air circulation. |
| • Is the freezer door closed properly? |
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Water dispenser is not | • Is the water line connected and the |
functioning. | • Has the water supply line tubing been crushed or kinked? |
| Make sure the tubing is free and clear of any obstruction. |
| • Is the water tank frozen because the refrigerator temperature is too low? |
| Try selecting a warmer setting on the main display panel. |
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