Samsung RT25DVPW1/XEK, RT35BVPW1/XEK, RT38BVPW1/XEK, RT25BVMS1/XEK Problem Probable cause Solution

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Problem

Probable cause

Solution

4.

Noise

Legs of Refrigerator not leveled

Install refrigerator in a flat/ stable surface & adjust the

 

 

properly

front legs

 

 

Refrigerator installed too close

Maintain proper gap from the walls

 

 

to wall

 

 

 

 

Objects behind or under the

Remove the objects from behind or under the

 

 

refrigerator

refrigerator

 

 

Noise like water flowing

This sound is generated by the flow of the

 

 

 

refrigerant & not a malfunction

 

 

 

 

 

5.

Smell

Food spoiled inside the

Clean the spoiled food & properly dry the

 

 

refrigerator

spoiled area

 

 

Improper covering of food

Store the food in sealed containers or wrap

 

 

 

properly

 

 

 

 

 

6.

Frost inside

Door not closed properly

Check the door to be closed fully, There should be

 

 

 

no gap

 

 

Hot stuff kept inside

Leave food & liquid to cool before placing them in the

 

 

 

refrigerator

7.Slow ice formation

Incorrect setting of Temperature control knob

Rotate the freezer Temp control knob towards COLDEST cooling position

Pots/Bowl used for Ice making

Use Ice tray for Ice making

1. Sides of a refrigerator may get hot. This is not a malfunction.

2. All specifications in this manual are subject to change without prior notice.

NOTE

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Contents Refrigerator Basic Preparation Main FeaturesInstallation Do not allow water to splash onto the refrigerator Page Parts Type Parts Type Replacing the Lamp Storing Food Temperature control HOW to USEIce Cube Maker Economy Type Chiller Compartment Premium only Leveling the Appliance Refrigerator Shelf Removing AccessoriesChiller Compartment Problem Probable cause Before Calling ServiceProblem Probable cause Solution Electronics
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