Solving Common Problems
ENGLISH
Before contacting the
They may save you the time and expense of an unnecessary call.
Problem | Explanation/Solution |
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The air conditioner does not operate at all
◆Check that the breaker used for the air conditioner is switched on.
◆Check that the 5 Way indicator on the indoor unit is on;
if necessary press the 
(On/Off) button on the remote control.
◆Check whether the TIMER indicator on the indoor unit is switched on. If so:
-Wait until the
-Cancel the timer (see pages 18 and 19 for further details)
The air conditioner does not operate with the remote control
◆Check that there are no obstacles between you and the indoor unit.
◆Check the remote control batteries.
◆Check that you are close enough to the indoor unit (seven metres/ yards or less).
No beep is heard when you press the 
(On/Off) on the remote control
◆Check that you are pointing the remote control at the remote control sensor in the right of the indoor unit.
◆Replace the remote control batteries if necessary.
The air conditioner does not cool or heat
◆Check that the correct operating mode has been selected (AUTO, COOL, HEAT).
◆The room temperature may be too low or too high.
◆Dust may be blocking the air filter guard; refer to page 22 for cleaning instructions.
◆Check that there is no obstacle in front of the outdoor unit.
When heating, the required room temperature is never reached and the air conditioner frequently stops
◆Check that the required temperature has been set correctly.
◆Increase the fan speed.
◆If the air flow is directed downwards, use the remote control to direct it upwards.
The fan speed does not change when you press the FAN button
◆Check that the operating mode is set to COOL, HEAT or FAN ; in the AUTO mode, the fan speed changes automatically and in the DRY mode, it is set to AUTO.
The air flow direction does not ◆ Check that the air conditioner has been switched on; if necessary,
change when you press thepress the 
(On/Off) button on the remote control. SWING button
The timer is not correctly triggered ◆ Check that the timer has been programmed correctly; see pages 18 and 19.
Odours are permeated in the room ◆ Air the room. during air conditioning
The air conditioner makes a hollow sound when it is turned on or off.
◆Since this air conditioner is a heat pump model, there can be hollow sound caused by flow of refrigerant when you turn the air conditioner on/off. The sound is not a defect of the air conditioner and it does not affect the cooling/ heating capacity.