Solving Common Problems

ENGLISH

Before contacting the after-sales service, perform the following simple checks.

They may save you the time and expense of an unnecessary call.

Problem	Explanation/Solution

The air conditioner does not operate at all

◆Check that the breaker used for the air conditioner is switched on.

◆Check that the operation indicator on the indoor unit is on;

if necessary press the (On/Off) button on the remote control.

◆Check whether the TIMER indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 18 and 19 for further details)

The air conditioner does not operate with the remote control

◆Check that there are no obstacles between you and the indoor unit.

◆Check the remote control batteries.

◆Check that you are close enough to the indoor unit (seven meters/yards or less).

No beep is heard when you press		◆ Check that you are pointing the remote control at the remote control
the	(On/Off) on the remote	sensor in the right of the indoor unit.
control		◆ Replace the remote control batteries if necessary.

The air conditioner does not cool or heat

◆Check that the correct operating mode has been selected (AUTO, COOL, HEAT).

◆The room temperature may be too low or too high.

◆Dust may be blocking the air filter guard; refer to page 24 for cleaning instructions.

◆Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

◆Check that the required temperature has been set correctly.

◆Increase the fan speed.

◆If the air flow is directed upwards, use the remote control to direct it downwards.

The fan speed does not change		◆ Check that the operating mode is set to COOL, HEAT or FAN ; in the
when you press the	button	AUTO mode, the fan speed changes automatically and in the
		DRY mode, it is set to AUTO.
The air flow direction does		◆ Check that the air conditioner has been switched on; if necessary,
not change when you press the		press the	(On/Off) button on the remote control.
button
The timer is not correctly triggered		◆ Check that the timer has been programmed correctly; see pages 18
		and 19.
Odour is permeated in the room		◆ Air the room.
during air conditioning

E-23

SH24ZP6D/XFO, SH18ZP0D/XFO, SH18ZP0D specifications

The Samsung SH18ZP0D and SH24ZP6D air conditioning units are distinguished by their cutting-edge technologies and features tailored for effective climate control in residential and commercial spaces. Designed with energy efficiency in mind, these models provide both comfort and cost savings for users.

One of the key features of the Samsung SH18ZP0D and SH24ZP6D is the advanced Digital Inverter technology. This technology enables the systems to adjust their compressor speeds in response to cooling needs, ensuring a consistent temperature while reducing energy consumption. By minimizing the on/off cycling of the compressor, these units help users save on electricity bills while maintaining a comfortable indoor atmosphere.

Another significant aspect of these models is their high energy efficiency ratings. With a focus on eco-friendliness, Samsung has engineered these air conditioning units to operate with lower GWP (Global Warming Potential) refrigerants, contributing to reduced environmental impact. The units typically boast impressive Seasonal Energy Efficiency Ratios (SEER), making them suitable for energy-conscious consumers.

The SH18ZP0D and SH24ZP6D also feature a smart inverter that enhances cooling performance, allowing for rapid temperature adjustments when needed. This is particularly beneficial during extreme weather conditions, as it ensures that spaces cool down efficiently without long wait times.

In terms of user-friendly design, these models come with an intuitive remote control that allows for easy customization of temperature settings and modes. This gives users the flexibility to set preferences according to their comfort levels. Additionally, the units can be operated through smart home systems, facilitating remote control and monitoring from mobile devices.

Another impressive characteristic of these Samsung air conditioners is the Air Purification technology. Equipped with a multi-layered filtration system, they effectively remove dust, allergens, and pollutants from the air, promoting healthier indoor air quality.

Lastly, the aesthetic design of the SH18ZP0D and SH24ZP6D enhances their usability in various settings. Their sleek, modern appearance is not only visually appealing but also allows for seamless integration into diverse interior designs.

Overall, the Samsung SH18ZP0D and SH24ZP6D air conditioning systems stand out in the market due to their advanced features, energy efficiency, and user-centric design, making them an ideal choice for those seeking reliable and effective climate control solutions.