Samsung AQ12CANSER, AQ24UANSER, AQ12CAXSER, AQ12UAXSER, AQ18CANSER manual Appendix, Troubleshooting

Page 29

appendix

TROUBLESHOOTING

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.

PROBLEM

SOLUTION

 

 

The air conditioner does

• Because of the protective mechanism, the appliance does not start

not operate immediately

operating immediately to keep the unit from overloading.

after it has been

The air conditioner will start in 3 minutes.

restarted.

 

 

 

The air conditioner does

• Check that the power plug is properly connected. Insert the power plug

not work at all.

into the wall socket correctly.

 

• Check if the circuit breaker is switched off.

 

• Check if there is a power failure.

 

• Check your fuse. Make sure it is not blown out.

 

 

The temperature does

• Check if you selected Fan mode.

not change.

Press the Mode button on the remote control to select another mode.

 

 

The cool(warm) air does

• Check if the set temperature is higher(lower) than the current temperature.

not come out of the air

Press the Temp or button on the remote control to change the set

conditioner.

temperature. Press the Temp or button to increase or decrease the

 

temperature.

 

• Check if the air filter is blocked by dirt. Clean the Air filter every two weeks.

 

• Check if the air conditioner has just been turned on. If so, wait 3 minutes.

 

 

The fan speed does not

• Check if you selected Auto or Dry mode.

change.

The air conditioner automatically adjusts the fan speed to Auto in Auto/Dry

 

mode.

 

 

Timer function does not

• Check if you press the Set/Cancel button on the remote control after you

set.

have set the time.

 

 

Odors permeate in the

• Check if the appliance is running in a smoky area or if there is a smell

room during operation.

entering from outside. Operate the air conditioner in Fan mode or open

 

the windows to air out the room.

 

 

The air conditioner

• A bubbling sound may be heard when the refrigerant is circulating through

makes a bubbling sound.

the compressor. Let the air conditioner operate in a selected mode.

 

 

Water is dripping from

• Check if the air conditioner has been cooling for an extended period of

the air flow blades.

time with the air flow blades pointed downwards. Condensation may

 

generate due to the difference in temperature.

 

 

Remote control is not

• Check if your batteries are depleted.

working.

• Make sure batteries are correctly installed.

 

• Make sure nothing is blocking your remote control sensor.

 

• Check that there are strong lighting apparatus near the air conditioner.

 

Strong light which comes from fluorescent bulbs or neon signs may

 

interrupt the electric waves.

 

 

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Contents Cost Efficient System Cool Summer OfferLook for Everywhere FunctionSafety Information Safety informationEnsure no water gets into the air conditioner Severe Warning SignsPotential risk of injury or electric shock Do not drink drain water coming out of the air conditioner Insufficient ventilation may result in poor performance Safety information Contents Viewing your air conditioner Power buttonChecking the Indoor Unit and Display Main partsChecking the Outdoor Unit Power button and Room temperature sensorOpening the Front Panel Checking the Remote Control Inserting the batteries Remote control displayUsing the remote control Operating basic function Selecting Operation ModeTurning the AIR Conditioner on and OFF AutoCool Set the temperatureDry Fan Heat Horizontal air flow Adjusting the AIR Flow DirectionVertical air flow To deactivate Turbo function Using advanced functionsUsing the Turbo Function To deactivate the On timer Setting TimerOn timer To deactivate the Off timer Off timerTo deactivate the timer combination Combining On timer and Off timerPreset time of On Timer is shorter than Off Timer Preset time of On Timer is longer than Off TimerMode Wake up from mode Temperature changes in modeTo deactivate mode To deactivate the Smart Saving function Using the Smart Saver FunctionCleaning the Exterior Cleaning and maintaining the air conditionerCleaning the Filter Air filterPeriodical checks Maintaining Your AIR ConditionerType Description Internal protections via the unit control systemAppendix TroubleshootingCooling Operation RangesQuestions or COMMENTS? Air Conditioner
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AQ12CAXSER, AQ12UANSER, AQ24CAXSER, AQ12UAXSER, AQ24UANSER specifications

Samsung's AQ series air conditioners, specifically models AQ24BAXSER, AQ24CANSER, AQ12BAXSER, AQ18BAXSER, and AQ24CAXSER, epitomize the blend of modern technology and energy efficiency in climate control solutions. These models are designed to cater to various space requirements, making them suitable for both residential and light commercial use.

One of the standout features across the AQ series is the use of Digital Inverter technology. This innovation ensures that the compressors operate at variable speeds rather than the traditional on/off mode, leading to significant energy savings and enhanced cooling performance. The air conditioners maintain a more consistent temperature, reducing energy consumption by up to 60 percent compared to non-inverter models.

In terms of cooling capacity, the AQ24BAXSER and AQ24CANSER are robust options with a capacity of 24,000 BTU, ideal for larger rooms or commercial spaces. Meanwhile, the AQ12BAXSER and AQ18BAXSER offer 12,000 BTU and 18,000 BTU capacities, respectively, making them perfect for medium-sized areas. The AQ24CAXSER, also rated at 24,000 BTU, is designed with a focus on advanced air purification, ensuring a healthier indoor environment.

The air quality features are particularly noteworthy. Samsung employs a multi-stage filtration system that captures dust, pollutants, and allergens. The Clean Filter indicator alerts users when it’s time for cleaning, ensuring optimal performance. Additionally, the models integrate the Virus Doctor technology, which effectively reduces airborne viruses, contributing to a healthier living or working space.

Another key characteristic is the Quiet Mode. This feature minimizes operational noise, allowing for a peaceful environment without intrusive sounds from the unit. Smart technology integration is evident in these models, offering remote control capabilities via Samsung’s SmartThings app, allowing users to monitor and adjust settings remotely.

Energy efficiency is a hallmark of the AQ series, with many models boasting high SEER (Seasonal Energy Efficiency Ratio) ratings. This not only translates to lower utility bills but also aligns with global sustainability objectives.

Overall, the Samsung AQ series air conditioners exemplify cutting-edge cooling technology, energy efficiency, and a commitment to improved indoor air quality. With various models catering to different capacities and spaces, they stand out as versatile solutions for modern cooling needs.
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