Samsung APH289SEF/XFO, APH289SEG/XFO manual Solving Common Problems

Page 28

Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

 

 

The air conditioner does not operate at all

Check that the breaker used for the air conditioner is switched on.

Check that the operation indicator on the indoor unit is on;

if necessary press the (On/Off) button on the remote control.

Check whether the TIMER indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 18 and 19 for further details)

The air conditioner does not operate with the remote control

Check that there are no obstacles between you and the indoor unit.

Check the remote control batteries.

Check that you are close enough to the indoor unit (seven meters/ yards or less).

No beep is heard when you press the (On/Off) on the remote control

Check that you are pointing the remote control at the remote control sensor in the right of the indoor unit.

Replace the remote control batteries if necessary.

The air conditioner does not cool or heat

Check that the correct operating mode has been selected (AUTO, COOL, HEAT).

The room temperature may be too low or too high.

Dust may be blocking the air filter guard; refer to page 26 for cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

Check that the required temperature has been set correctly.

Increase the fan speed.

If the air flow is directed upwards, use the remote control to direct it downwards.

The fan speed does not change Check that the operating mode is set to COOL, HEAT or FAN ; in the

when you press the button AUTO mode, the fan speed changes automatically and in the DRY mode, it is set to AUTO.

The air flow direction does

Check that the air conditioner has been switched on; if necessary,

not change when you press

press the

 

 

(On/Off) button on the remote control.

 

 

the

/

button

Check that the correct operating mode has been selected :

 

 

 

in the Auto, Dry and Health mode, the air flow direction is selected

 

 

 

automatically.

 

 

 

 

 

The timer is not correctly triggered

Check that the timer has been programmed correctly; see pages 18

 

 

 

and 19.

 

 

 

 

 

 

Odour is permeated in the room

Air the room.

 

during air conditioning

 

 

 

 

 

 

 

 

 

 

 

E-28

Image 28
Contents OWNER’S Instructions Safety Precautions Contents View of the Unit Indoor UnitOutdoor Unit Remote Control Buttons and Display Getting Started Inserting the Remote Control Batteries Operating PreparationSelecting the Automatic Operating Mode Cooling Your Room Heating Your Room Removing Excess Humidity Airing Your Room Changing the Room Temperature Quickly Selecting Health Mode Selecting Digital Flow Adjusting the Air Flow Direction Vertically Adjusting the Air Flow Direction HorizontallySetting the On Timer To Cancel the On TimerSetting the Off Timer To Cancel the Off TimerSelecting Perfect Air Cleaning Generating Anion Using the Control Panel on the Indoor Unit Other Functions Lock functionOperating Recommendations Topic Recommendation Temperature and Humidity Ranges If the air conditioner is used at ThenCleaning Your Air Conditioner To Clean the Filter Solving Common Problems Technical Specifications APH289SEF / APH289SEGThis AIR Conditioner is Manufactured by
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