Samsung GT-S5282ZSASER Troubleshooting, Your device displays network or service error messages

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Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

•You cannot access some options without a subscription. Contact your service provider for more details.

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

•Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

•Ensure that your hands are clean and dry when tapping the touch screen.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

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Contents GT-S5282 About this manual About this manual Instructional icons CopyrightTrademarks Table of Contents Travel & local Device layout Getting startedButtons Package contents Installing the SIM card and battery Insert the battery Replace the back cover Removing the SIM card and battery Charging with the charger Charging the batteryChecking the battery charge status Inserting a memory card Reducing the battery consumptionRemoving the memory card Turning the device on and off Formatting the memory card→ Erase everything Switching to silent mode Adjusting the volumeHolding the device Locking and unlocking the deviceIndicator icons BasicsIcon Meaning Using the touch screen Finger gesturesTapping Double-tapping DraggingPinching FlickingRotating the screen Control motionsShaking Turning overNotifications Rearranging items Home screenRearranging panels Setting wallpaperAdding a new panel Moving a panelApplications screen Using applicationsUninstalling applications Installing applicationsOrganising with folders Sharing applicationsUsing the Samsung keyboard Entering textChanging the keyboard type Turning Wi-Fi on and off Connecting to a Wi-Fi networkJoining Wi-Fi networks Entering text by voiceAdding Wi-Fi networks Setting up accountsForgetting Wi-Fi networks Adding accountsConnecting as a media device Connecting with Samsung KiesTransferring files Device MTPSetting a PIN Setting a patternSetting a password Securing the deviceUnlocking the device Upgrading the deviceUpgrading with Samsung Kies Upgrading over the airCommunication PhoneMaking calls Finding contacts Making an international callDuring a call Receiving calls Ending a call Contacts Managing contactsSearching for contacts Favourite contacts Importing and exporting contactsBusiness card Contact groupsAdding contacts to a group Managing groupsSending messages MessagingViewing incoming messages Listening to a voice messageSending scheduled messages Setting up email accountsReading messages Google MailLabels Talk Google+ MessengerChatON Internet Web & networkViewing webpages Opening a newHistory BookmarksSaved pages LinksBluetooth Pairing with other Bluetooth devicesSending and receiving data Media Setting a song as ringtoneMusic Player Playing musicCreating playlists CameraPlaying music by mood Camera etiquetteTap →Scene mode Scene modeTaking photos Taking a photoTap →Shooting mode Shooting modeTaking videos Taking a videoZooming in and out Recording modeConfiguring settings for Camera Shortcuts GalleryViewing images Zooming in and outPlaying videos Editing imagesDeleting images Use one of the following methods Sharing imagesDeleting videos YouTubeSharing videos Watching videosFM Radio Uploading videosListening to the FM radio Adding stations to the favourites list Scanning radio stationsPlay Store Application & media storesPlay Books Samsung AppsPlay Music Play MoviesMemo UtilitiesComposing memos Browsing memosPlanner Creating events or tasksViewing a memo Changing calendar type Syncing with Google CalendarSearching for events Deleting eventsClock QuickofficeReading documents Searching documentsWorld clock AlarmCalculator TimerStopwatch Desk clockVoice Recorder Recording voice memosPlaying voice memos Managing voice memos GoogleSearching the device Search scopeMy Files Voice SearchDownloads Travel & local MapsSearching for locations Getting directions for a destination LocalAbout Settings SettingsWi-Fi Setting Wi-Fi sleep policyData usage Wi-Fi DirectFlight mode More settingsMobile networks Tethering and portable hotspotHome screen mode Blocking modeSIM card manager Sound DisplayWallpaper Location services BatteryStorage Application managerLock screen SecurityEncrypt external SD card Set up SIM card lock DefaultLanguage and input LanguageAdvanced Samsung keyboardVoice search Backup and resetText-to-speech output Pointer speedAdd account MotionDate and time Accessibility Answering/ending callsText-to-speech output Developer options About device Your device displays network or service error messages TroubleshootingYour device freezes or has fatal errors Device beeps and the battery icon is empty Error messages appear when launching the camera Another Bluetooth device is not located English EU /2013. Rev

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