What is Remote Support?

Video App problems (Youtube etc)

•• Change the DNS to 8.8.8.8. Select > Settings > General > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

•• Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

•• Diagnose your TV

•• Adjust the TV settings for you

•• Perform a factory reset on your TV

•• Install recommended firmware updates

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section.

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to

> Settings > General > Eco Solution > Ambient Light Detection.

•• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function.

•• Do not block the sensor with any object. This can decrease picture brightness.

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QE55Q6FAMUXRU specifications

The Samsung QE55Q6FAMUXRU is a prominent model in Samsung's QLED TV lineup, showcasing advanced display technologies and a range of features designed to enhance the viewing experience. This 55-inch television stands out with its impressive Quantum Dot technology, which delivers stunning colors and unparalleled brightness, enabling viewers to enjoy vivid imagery that stays true to the creator's intent.

One of the key highlights of the QE55Q6FAMUXRU is its 4K Ultra HD resolution, which offers four times the detail of Full HD. This high resolution allows for sharper images, exceptional clarity, and an engaging viewing experience, making it ideal for watching movies, sports, or playing video games. The Ultra HD Upscaling feature further enhances the quality of non-4K content, optimizing it for a near-4K viewing experience.

The TV's HDR (High Dynamic Range) technology is another standout feature. With HDR10+ support, the QE55Q6FAMUXRU provides a wide color range and improved contrast, bringing out the finer details in both the brightest and darkest parts of an image. This results in a more dynamic picture that feels more realistic and immersive.

The Smart TV capabilities of the QE55Q6FAMUXRU are powered by Samsung's Tizen operating system. This platform offers a wide array of streaming services, apps, and customizable content to suit every viewer's preferences. With features like voice control compatibility through Bixby, Google Assistant, and Alexa, users can navigate their favorite shows and settings with ease.

Additionally, the TV boasts an elegant design with slim bezels and a sleek profile, making it an attractive centerpiece in any living room. The Samsung One Remote Control simplifies the user experience, allowing control of various connected devices with a single remote.

For enhanced sound, the TV incorporates Dolby Digital Plus technology, providing an immersive audio experience that complements the stunning visuals. With features such as Adaptive Sound, the audio output is automatically optimized based on the content being played.

In summary, the Samsung QE55Q6FAMUXRU is a feature-rich QLED TV that combines cutting-edge display technology with smart capabilities, making it a fantastic choice for anyone seeking an outstanding home entertainment experience. Its exceptional picture quality, versatile smart features, and elegant design solidify its position as a top contender in the mid-range television market.