Samsung SCH-110SMOHFK manual Troubleshooting

Page 42

Troubleshooting

Before contacting an authorized service center, perform the following simple checks. They may save you the time and expense of an unnecessary service call.

NOSVC is displayed in the display.

Make sure you are in the service area.

If you have changed the service system, wait for about 2 minutes.

Make sure you have chosen correct service system mode Sometimes, NOSVC indication appears briefly. It is normal.

Beep tone sounds when you place a call.

The call has not gone through.

When beep tone sounds, press SEND again so the number is redialed automatically.

To cancel automatic redial, press END.

Ringer bell does not sound and receiving lamp flickers.

You have set the phone to the lamp mode.

LOCKED is displayed and you cannot make a call.

The phone is locked.

Enter your lock code. (Default:0000)

If you forgot the lock code, consult with the service center.

Battery usage time is different with that of this manual.

If you use analog or digital mode alternately, the usage time may be reduced.

You may be recharging your battery too frequently or before it is completely discharged (see Battery Safety Precautions on page 78).

Always store batteries in a cool, dry place.

The phone does not turn on, even though the battery is full.

Remove battery from the phone and reattach it.

Miscellaneous

Nothing is displayed

Check that the battery has been charged and installed correctly.

Check that the phone has been switched on (PWR button pressed for more than one second).

You have entered a phone number but the phone is not dialing it.

Have you pressed the SEND button?

Is the cellular phone service currently available (SVC displayed)?

Are you accessing the right cellular network (if the phone is programmed for dual network use)?

Your party cannot reach you

Is your phone switched on (PWR button pressed for more than one second)?

Are you accessing the right cellular network (if the phone is programmed for dual network use)?

Your party cannot hear you speaking

Have you switched off the microphone (MUTE displayed)? Are you holding the phone close enough to your mouth? The microphone is located at the bottom of the phone.

The phone starts beeping and flashes on the display

The battery is insufficiently charged. Replace the battery and

recharge it fully until the lamp on the charger turns green.

Miscellaneous

82

Troubleshooting, continued on next page. 83

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Contents Cdma Portable Cellular Telephone Symbols Safety PrecautionsDo not use the power adapter if Press/Push = Step numberContents Microphone Front View of the Phone Rear View of the PhoneStrap hole Receiving lamp Buzzer Antenna Speaker DisplayDisplay Icons Installing the BatteryRemoving the Battery Your phone is now ready to useTo Use the Normal Charger Plug the AC/DC adapter into the rear of the chargerUsing the Travel Charger Using the Cigarette Lighter AdapterPhone Slot Battery Memory EffectLamp color indicates the charging status as follows FrontTurning the Phone On and Off Extending the Antenna Making a CallCaller ID Display Receiving CallsPrepending a Stored Number To Prepend a NumberVoice Volume Adjusting VolumesAlert Volume Press MenuMute Choosing the Alert TypePhone Redialing Outgoing Calls Choosing the Alert ToneLast Number Redial Exit this functionTo...Choose Phones Internal Phone Book Press RCL Finding an Empty Memory LocationAny Empty Location Empty Location Under a Specific Group Press or to display moreEntering Names in Memory Correcting a Name or NumberTo correct a letter or digit Two-Touch Dialing Storing Numbers into Numeric GroupsOne-Touch Dialing Result The number entered is displayed Press STODialing Confidential Numbers Searching for Numbers in MemoryBy Location Number Dial the number When you have found the desired name and numberBy Name Exit the functionTo Erase a Specific Number Erasing a Number in MemoryBy Partial Phone Number To displayTo Turn Off the Keytone Silent ScratchpadTo Erase All Numbers in Memory To Turn On the KeytoneAnalog Force Call Enable one timeSending Your Own Phone Number Displaying Your Own Phone NumberDual Tone Multi-Frequency Dtmf Dialing Using MemoryKey Lock Result The message -KEY LOCKED- disappearsTracking Time Using PauseSetting or Changing Current Time Example January 1, 1997, 215 PM Would be enteredChecking the Last Call or the Cumulative Air Time Erasing Cumulative Air TimeTo check Press To Turn On the Feature Call Reminder AlertIf the time is appointed FeaturesCustomizing Your Phone Release the alert callSetting the Features Current Time Display Activate this feature to keepCall Time Display The call time counter is automatically Setting Restriction Modes Changing Greeting MessageRestricting the Use of the Phone Memory dial Locking the PhoneDisplayed. They are Incoming callSetting Warning Beeps Changing the Lock CodeTo Choose NAM To choose NAM modeSystem Mode System SelectionSystem Reset Call WaitingTo Activate Call Forwarding Setting Up Three-Way CallingCall Forwarding Dial the first number and press Send Dial the second numberMessage Service Retrieving Messages in VoicemailFinding Out You Have a Message Voicemail One-Touch Access Reading Text Messages CallbackErasing All Messages Cleaning Your Cellular Phone Choosing Alert Type for Message ReceivingWith a soft cloth Battery Safety Precautions Do not charge a battery for more than 24 hours continuouslyKeep the batteries out of childrens reach Hands-free Kit AccessoriesBattery Cigarette Lighter ChargerTroubleshooting No number is dialed when you recall a memory location Audio quality of the call is poorStrong Summary Useful Features Menu Tree 7NAME Srch. p.40