Samsung HT-BD8200T/XER Troubleshooting, BD/DVD discs purchased from abroad may not be playable

Page 80

Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

SYMPTOM

Check/Remedy

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this Blu-ray Home Cinema.

 

• Make sure that the rating level is correct.

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

Play/Pause button is pressed.

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

Sound can be heard only from a few

• On certain BD/DVD discs, sound is output from the front speakers only.

speakers and not all 3.

• Check if the speakers are connected properly.

 

 

• Adjust the volume.

 

• When listening to a CD, radio or TV, sound is output to the front speakers

 

only.

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

• Have you selected the mode(TV/BD) functions of the remote control (TV or BD) correctly?

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

 

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

• A poorly manufactured disc may not be playable.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

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Contents 1CH Blu-ray Home Cinema System Thank you for purchasing this Samsung productHdmi Player FeaturesPlayback of many disc types, plus an FM Tuner BLU-RAY Disc Features HD video resolutions are also available1920 x 1080 HD 1280 x 720 HD For High-Definition PlaybackWall Mount Sheet WHAT’S IncludedScrews M4 x L8, 4EA Safety information Safety WarningsClass 1 Laser Product Important NoticePrecautions Contents DivX, MKV, MP4 Playback Audio Setup 35 Setting up the Speaker OptionsBD-LIVE ENG Getting started Before Reading the USER’S ManualIcons that will be used in manual About the use of this user’s manualLogos of Discs that can be played Disc Type and CharacteristicsDisc types that can be played Discs that cannot be played Region codeBlu-ray Disc Compatibility DVD-RAMDisc Types Disc FormatDescription Front PanelRear Panel Remote control Tour of the Remote ControlInstalling batteries in the Remote Control Remote ControlSetting the Remote Control Operation Range of the Remote ControlTV Brand Code List Brand CodeConnecting the Wireless Subwoofer ConnectionsConnections Installing the Cradle StandInstalling the Wall Mount Connecting the Video OUT to Your TV Choose one of the two methods for connecting to a TVHdmi Auto Detection Function Method 2 Composite Video GoodConnecting Audio from External Components Optical Connecting an External Digital ComponentAUX Connecting an External Analogue Component Connecting using a router DSL Connecting to the NetworkCase 1 Connecting a Direct LAN Cable to your Modem Case 2 Connecting to a Wireless IP sharer  This unit does not receive AM broadcasts Connecting the FM AntennaCooling FAN Before Playing MKVHD DVD DVD+RW DVD-ROM DVD-RAM CDV CD-ROM CVD Basic FunctionsON-SCREEN Menu Navigation Playing a DiscSetting the Sound Using the Search and Skip FunctionsSetting the Power On / Off Melody Sound Searching through a Chapter or TrackStep Motion Play Slow Motion PLAY/STEP Motion PlaySlow Motion Play System setup Setting the ClockChoose your time zone Set the clockLanguage setup Setting UP the Language OptionsCentral CyrillicAudio setup Setting UP the Speaker OptionsSetting the Test Tone Audio Setup Press the Return button to return to the previous menu Setting the Speaker DistanceSetting the Sound Edit Smart Sound Audio Upscaling Power Bass DSP Mode OFF Sound Virtual SoundDSP Function Sound on V.SOUND OFFDisplay setup Setting UP the Display OptionsTV Aspect Pan-ScanTo adjust the Blu-ray Home Cinemas Hdmi output to SignalSelected resolution, you will see the following message Resolution will revert to the previous value automaticallySetting UP the Video DISPLAY/OUTPUT Options Resolution according to the output modeSetup Hdmi CompositeProgressive Mode On Displays messages related to operation modeFrame & Field bar Screen MessageHdmi setup Setting UP the Hdmi Setup OptionsPress the buttons to select Setup, then press Anynet+ HDMI-CECHdmi Setup Hdmi FormatYour TV speakers only Hdmi AudioHdmi connection cable, and audio is output through Parental Setup Parental setupSetting UP the Parental Lock Changing the Password If you forgot your passwordSetting the Rating Level Setting UP the Network Setup Options Network SetupNetwork Selection Cable NetworkSetup available Network setupWireless Network Wireless Network It may take several seconds to searchProxy Setting Server Port User PasswordTo setup, follow steps 1~3 on Server in order to adjust the time settingNetwork Connection Test On the player automatically connects to the InternetBD data management System Device ManagementSystem upgrade Firmware UpgradeUpgrade SystemAll settings will revert to the factory settings. The next Selecting Yes will end the upgrade process,Selecting No will continue the upgrade process  When the system upgrade is done, checkFirmware Upgrade Notification System InformationDivxr Registration Divxr DeactivationInfo menu for the PIP section Using the Display FunctionWatching a movie Using the Disc Menu & POPUP/TITLE Menu Using the Disc MenuUsing the Title Menu WatchingUsing the A-B Repeat function Repeat PlayRepeat playback Repeat the current chapter or titleUsing the Audio button Using the Subtitle buttonSelecting the Audio Language Selecting the Subtitle LanguageUsing the Angle function Changing the Camera AnglePIP Picture in Picture Settings Using the PIP buttonUsing the BD-LIVE Disc BD-LIVEDIVX, MKV, MP4 Playback Skip Forward/BackFast Playback Audio DisplayDivXDigital internet video express AVIListening to music Repeat Audio CDCD-DA & MP3Playing AN Audio CDCD-DA/MP3 TrackPlaylist MP3 & Jpeg Simultaneous playbackTo go to the Music List, press the Return button Select the desired slide show speedViewing a picture Viewing a PictureSlide SHOW/SPEED RotateZoom GO to Photo ListPress the Yellowc button To go Photo List, press the Return or Stop buttonSafe USB Removal Using the USB functionPlaying Media Files Using the USB Host Feature Supported file Formats USB Host SpecificationUSB Devices that can be used with the Home Cinema Presetting Stations RadioListening to Radio Main UnitPC streaming function Enter the PC’s user name in the windowManual Mode Press the button to select a desired folderPC Streaming FunctionUsing the e-contents Log Country SetupUsing the E-CONTENTS Press the button to select the desired category Playing a videoSearching a video Press the Yellowc button on the remote control My FavoritesPlayer Library Playing a video saved in My FavoritesSleep Timer Function Adjusting Display BrightnessConvenient function Mute FunctionTroubleshooting When the menu function is selectedBD/DVD discs purchased from abroad may not be playable Sound can be heard only from a fewBlu-ray Home Cinema, no sound is TroubleshootingMain units Stop Button for longer than 5 seconds. Initial Appendix Handling discsDisc Storage Handling and Storing DiscsSpecifications AppendixGNU General Public Licence GPL Modifi cation. Each licencee is addressed as youPage Page No Warranty How to Apply These Terms to Your New ProgramsGNU Lesser General Public Licence Lgpl Page Above on a medium customarily used for software interchange Page How to Apply These Terms to Your New Libraries END of Terms and ConditionsOpenSSL Licence That’s all there is to itContact Samsung World Wide Region Country Customer Care Centre Web SiteCorrect disposal of batteries in this product Code No. AH68-02244P0.0
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