Support Use Mode, Or video, Issues | Samsung UE28F4000AWXUZ manual

Issues		Solutions and Explanations

Your settings are lost after 30 minutes	•	If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. If you want to change
or every time the TV is turned off.		the settings from Store Demo mode to Home Use, press the SOURCE button to select TV mode, and go to MENU
or every time the TV is turned off.		- Support - Use Mode.
		- Support - Use Mode.

You have intermittent loss of audio	• Check the cable connections and reconnect them.
You have intermittent loss of audio	•	Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for
or video.	•
or video.		long term use. If mounting the TV to the wall, we recommend using cables with 90 degree connectors.


You see small particles when you
look closely at the edge of the frame	•	This is part of the product’s design and is not a defect.
of the TV.

The PIP menu is not available.	•	PIP functionality is only available when you are using a HDMI or components source.

You turned the TV off 45 minutes	•	It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware downloaded whilst your
ago, and it turned on again.		watching TV.

The message “Scrambled Signal” or	•	If you are using a CAM CARD (CI/CI+), check that it is installed into the common interface slot.
“Weak or No Signal” appears.	•	If there is still a problem, pull the CAM CARD out of the TV and insert it into the slot again.

There are recurrent picture/sound	• Check and change the signal/source.
issues.	• Check and change the signal/source.
issues.

A reaction may occur between the
rubber cushion pads on the base	• To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture.
stand and the top finish of some
stand and the top finish of some
furniture.

The message “This file may not be	•	This may appear because of high bit rate of content. Content generally will play but could experience some playability
playable properly.” appears.		issue.

✎✎You can keep your TV in optimum operating condition by upgrading to the latest firmware (www.samsung.com → Support) by USB.

✎✎This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

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UE19F4000AWXUZ, UE28F4000AWXRU, UE28F4000AWXUZ, UE19F4000AWXRU, UE22F5000AKXRU specifications

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Issues

- Support - Use Mode.

• Check the cable connections and reconnect them.

or video.

This is part of the product’s design and is not a defect.

ago, and it turned on again.

watching TV.

• Check and change the signal/source.

issues.

furniture.

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UE19F4000AWXUZ, UE28F4000AWXRU, UE28F4000AWXUZ, UE19F4000AWXRU, UE22F5000AKXRU specifications