NewAir APH-4000PV owner manual Troubleshooting, Problem Possible Cause What to do

Never use wood or plastic, it may break and block the parts.

￿Never spray any cleaning product on the emitter grid or burner area.

6.Troubleshooting

Problem		Possible Cause	What to do
			Purge gas line by holding
	Air in gas line		control	knob		at	“PILOT”
			position for at least two
			minutes.
Burner won’t light	Blockage in orifice		Clean orifice
	Gas pressure is low		Replace cylinder
			Use match to light pilot
	Igniter is not sparking		through the hole at the base of
			heater head.
	Thermocouple is not operating		Replace thermocouple
	properly
	Dirt build up around pilot orifice		Clean pilot orifice
			Check connections at hose to
	There may be a leak in the system		fuel line and fuel line to heater
Pilot won’t stay lit	that	has been detected by the	head.	Be	sure		Regulator
	safety system in the regulator.		hand wheel is tightened to
			cylinder valve properly.
			Put heater in more protected
	High	wind condition blowing out	location.	use	heater		in	winds:
	pilot flame		Do not
			greater than 10 miles/hr. or
			temperature: below 40 F.
	Heater not leveled		Level the heater
	The burner tilted		Straighten burner
	Gas pressure is low		Replace cylinder
Emitter glows uneven
	Outdoor temperature is below 40		Refill the cylinder. Using full
	degrees Fahrenheit and cylinder is		one.
	less than 20% full		Stop using this heater when
			the temperature is below 40 F.
	The burner burn off oily materials		During the first few minutes of
			the initial burning
Burner emits smoke
	Blockage in burner		Remove	blockage			and	clean
			burner inside & outside
	The base is not on a level surface		Place heater			on	a	level
			surface
Carbon build up	Dirt or film on dome and emitter		Clean dome and emitter
			Remove	blockage			and	clean
	Blockage in burner		burner and clean burner inside
			& outside.

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