Frequently asked questions
Turn off and unplug the vacuum cleaner before performing any maintenance work.
What if the vacuum turns off automatically?
The vacuum has overheated. The temperature limiter automatically turns the vacuum off.
This can occur if, for instance, large articles block the suction tube or when the filter bag is full or contains particles of fine dust. A heavily soiled exhaust or dust compartment filter can also be the cause of overheating. Turn the vacuum off and pull the plug from the outlet.
Check for any blockages and allow the vacuum to cool for 30 minutes.
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