Observed Problem Possible Cause Remedy

Parlor Vent Free Fireplace

TROUBLESHOOTING

WARNING

•Turn appliance OFF and allow to cool before servicing.

•Only a qualified service person should service and repair the heater.

NOTE: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM POSSIBLE CAUSE

REMEDY

When ignitor button is pressed,	1.	Ignitor electrode positioned wrong.
there is no spark at ODS/pilot.	2.	Ignitor electrode is broken.
	3.	Ignitor electrode not connected to ignitor
		cable.
	4. Ignitor cable pinched or wet. Keep ignitor
		cable dry.
	5.	Broken ignitor cable.
	6.	Bad piezo ignitor.
Appliance produces unwanted	1. Appliance burning vapors from paint,
odors.		hair spray, glues, etc.
	2.	Gas leak.
	3.	Initial burn off.

1Replace ignitor.

2. Replace ignitor.

3. Reconnect ignitor cable.

4.Free ignitor cable if pinched by any metal or tubing.

5.Replace ignitor cable.

6.Replace piezo ignitor.

1.Ventilate room. Stop using odor causing products while heater is running.

2.Locate and correct all leaks.

3.Ventilate room and turn unit on high until odor is gone. Odor should be gone after 6 hours of continuous use.

Appliance shuts off during 1. Not enough fresh air is available for

use.	ODS/ pilot to operate.
2.	Low line pressure.
3.	ODS/pilot is partially clogged.
4.	Defective Thermopile.
5.	Restrictions in incoming air flow.

1.Open window and/or door for ventila- tion.

2.Contact local gas company.

3.Clean ODS/pilot.

4.Check pilot flame, check wire con- nections, check output, should be 325 milli-volts across TH/TP and TP Terminals with ON/OFF switches off.

5.Check for bottom riser on glass door, sunken fireplace, excessive lava rock/cinders densely packed against grate.

Gas odor even when control knob is in OFF position.

When ignitor button is pressed, there is spark at ODS pilot, but no ignition.

1.Gas leak.

2.Control valve defective.

1.Gas supply turned off or manual shutoff valve closed.

2.Control knob not in PILOT position.

3.Control knob not pressed in while in PILOT position.

4.Air in gas lines when installed.

5.ODS/pilot is clogged.

6.Gas regulator setting is not correct.

1.Locate and correct all leaks.

2.Replace control valve.

1.Turn on gas supply or open manual shutoff valve.

2.Turn control knob to PILOT posi- tion.

3.Press in control knob while in PILOT position.

4.Continue holding down control knob. Repeat igniting operation until air is removed.

5.Replace ODS/pilot assembly or get it serviced.

6.Replace gas regulator.

90D0093

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