Napoleon Fireplaces EF31H manual Trouble Shooting Guide, Symptom Problem Test Solution

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11

TROUBLE SHOOTING GUIDE

SYMPTOM

PROBLEM

TEST SOLUTION

 

 

 

No Flame Light but

- Light bulbs have burned out.

- Remove access panel and change

everything else is

 

light bulbs.

working properly.

 

 

Flame light, but no

-

Flame generator motor has burned out.

movement in the flame

-

Flame generator has come loose.

-Consult your local dealer.

-Remove the access panel and check to make sure the flame generator is in the flame generator bracket, and is secured to the motor with the rubber tube.

Heater works but

-

Fan on heater is not working.

- Consult your local dealer.

there is no air flow.

 

 

 

 

 

 

 

Fan works but there is

-

Heater is not working.

- Consult your local dealer.

no heat.

 

 

 

 

 

 

 

Fireplace will not

-

Breaker or fuse has blown.

turn on.

-

Fireplace cord is unplugged.

-Check main power switch is turned on.

-Consult your local dealer.

-Check fuse or breaker in house hold electric panel.

-Plug cord back into receptacle.

Heater does not turn off. -

Thermostat is set to high.

- Turn thermostat control down.

 

- Thermostat may be faulty.

- Consult your local dealer.

 

 

 

Excessive noise coming -

Dirt build up on fan bearing.

- Vacuum the top control compartment.

from the top of the unit.

-

Defective blower.

- Consult your local dealer.

 

 

 

 

Odour

-

Dust has settled on the

- Run heater until odour ceases

 

 

heater element.

(approx. 1/2 hr)

 

 

 

- Consult your local dealer.

 

 

 

 

Heater cycling on

-

Air intlets blocked.

- Check to make sure there is nothing blocking

and off

 

 

the air inlets on the bottom of the unit.

- Should not be on high pile carpet that can block air inlets.

W415-0469 / A / 01.04.05

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Contents W415-0469 / a Table of Contents Napoleon Electric Fireplace Limited Warranty Important Instructions Locatingyour Electric Fireplace Finishing OperationHearth Cold Climate Installation Glass RemovalLOG Installation Electrical Connection Optional Screen InstallationHard Wiring Connection Electrical Diagram LegendLight Bulb Replacement Method Light ReplacementEF31 Accessories ReplacementsReplacement Parts W415-0469 / a Symptom Problem Test Solution Trouble Shooting GuideMethod Rating Plate Location

EF31H specifications

The Napoleon Fireplaces EF31H is a cutting-edge heating solution that uniquely combines modern technology with classic aesthetics. Designed for optimal performance and efficiency, the EF31H is a part of Napoleon’s renowned lineup of high-quality fireplaces, catering to both residential and commercial applications.

One of the main features of the EF31H is its impressive heat output, capable of warming spaces up to 1,800 square feet. This exceptional ability ensures comfort during the coldest seasons, making it a favorite among homeowners. The fireplace utilizes a powerful blower that enhances air distribution, ensuring even heat throughout the room.

The EF31H embraces innovative technology through its advanced heating system, which includes a patented “High-Efficiency” design that maximizes fuel usage. With an impressive efficiency rating, this fireplace not only reduces energy consumption but also lowers heating costs. The unit is designed to utilize natural gas or propane, allowing users the flexibility to choose their preferred fuel source depending on availability and pricing.

Aesthetic appeal is paramount to the EF31H, featuring a sleek, contemporary design that seamlessly integrates into various home décors. The fireplace is equipped with a large viewing area, framed by a stylish glass door, allowing a perfect view of the flickering flames. The ambiance created by the EF31H enhances any living space, offering a cozy atmosphere suitable for entertaining guests or enjoying a quiet evening at home.

Safety mechanisms are a top priority for Napoleon, and the EF31H is no exception. It incorporates built-in safety features such as a child safety lock and glass door sensors that ensure safe operation. Moreover, the unit comes with an electronic ignition that provides reliability and convenience, allowing users to start their fireplace with ease.

In conclusion, the Napoleon Fireplaces EF31H is an exemplary choice for those seeking a reliable, efficient, and aesthetically pleasing heating solution. With its advanced technology, impressive heat output, and stylish design, it stands out as a prime candidate for enhancing any indoor environment. Whether for warmth or visual appeal, the EF31H promises to deliver an exceptional fireplace experience that is both functional and beautiful.